imperialgrass.co.uk Reviews 158

This company actually deserves 10 stars! I cannot express how must stress I probably caused this company, I was so anxious and asked a million questions before I finally decided to go ahead. They answered all my questions so professionally and promptly, the customer service is absolutely incredible from start to finish. The process is seamless and I completely understand why they are rated so highly on trustpilot.

It is a family run business and the attention detail is exemplary. Roberto and his team were on time, made sure to look after my home whilst the works were being done and cleaned up afterwards. The work took no more than 4 hours as my garden isn’t large but they worked so efficiently as a team (it was quite impressive to see).

We have two dogs so opted for the canine grass and it drains very quickly, is super soft and looks amazing.

I have a few more gardening projects lined up and I have no doubt that this is the company to use.

If in doubt, WhatsApp them and book them in for a survey. You will not regret it!

Thank you so much!!

Couldn't recommend enough. Great service. From initial quote stage, they were helpful, friendly and efficient. The guys that carried out the work worked so hard all day in extreme heat and the quality of finish is excellent.

Friendly and professional.. can’t fault them or the outcome at all. Absolute professional service from beginning to end. Finally I can make use of my garden. Thanks to Imperial grass!

Very professional and excellent customer service so happy with the work I highly recommend it to everyone.

Brilliant service correspondence was exceptional . Roberto and Timmy done an amazing job with the grass , they were very professional and tidied up afterwards.

I was so worried about who to go for and who was legit or not. I went with Imperial Grass Limited and boy was it a good choice. Everyone was friendly when sorting out the date for the artificial grass to be done. They did an amazing job and the price was so reasonable. The men who came did such a professional job and so happy with the outcome also. You won't be disappointed if/when you go with Imperial Grass Limited.

They were all very helpful and worked hard to make my garden look lovely, would highly recommend them.

It was very clean, people were very helpful, they were punctual, they were extremely fast.

Roberto and his team did an amazing job. Quick, efficient, patient and informative. Highly recommended!

The team was absolutely fantastic! They were so friendly and went out of their way to make sure our garden looks amazing. Their service was top-notch from start to finish. A special thank you to the lovely lady at Imperial Grass customer service—she was incredibly kind and accommodating, working hard to ensure everything fit within our budget while still delivering exceptional quality. We’re so grateful. Thank you so much!

With the weather against them they carried on without a fuss. You could see they knew what they were doing from the off and didn't need any guidance.Everything they said they would do on the quote they did. A very professional job done and the whole garden left spotless. I would recommend Imperial Grass to anybody.

Pheliphe Alves and his team were fantastic they were so nice, went out of their way to ensure our garden looks great and lovely.
They delivered a top notch service, the lady at Imperial grass customer service is so nice and accommodating, did everything possible to ensure our budget fit in and delivered a top notch service. Thank you so much.

Fantastic product and great service. I was looking to replace real grass with pet friendly artificial grass.
I received a very comprehensive quote which had listed all materials required for installation followed by the price within 24hrs.
A site visit a couple of days later confirmed my requirements and he even brought a sample of the K9 grass to show me.
The grass was fitted a week later even during spells of heavy rain. Jean and Eduard did a great job and were polite and attentive.
Overall, the end result far surpassed my expectations and I highly recommend imperial Grass for price, professionalism, experience and highly quality service.

Roberto and his team were absolutely fantastic. They went above and beyond to make sure our garden looked fantastic.

The guys at imperial grass were great from the outset and all for a very reasonable price given the quality and professionalism.

Thank you

Highly recommend Imperial Grass!
They worked on our garden for five days, and we couldn’t be happier with the result. The garden looks amazing, and we’re truly satisfied with the work they did for us.

Most hardworking team ever. They are so passionate about their job. Every problem that arose due to the design of our house they were so creative and fixed the problem.

They did the job in ONE Day and did not skip a step. Refused to take breaks and kept working through.

Their admin team is so efficient, replies in minutes. I would highly recommend them.

We are extremely happy with the amazing work done by Imperial Grass! They installed high-quality artificial grass and beautifully laid tiles, completely transforming our garden into a clean, modern, and low-maintenance space that we absolutely love.

From start to finish, the team was professional, efficient, and paid great attention to detail. The artificial grass looks incredibly natural and feels great underfoot, while the tiling was done with perfect precision. It’s now a space we’re proud to show off and enjoy every day.

We’ve had so many compliments from friends and neighbors – the transformation is truly impressive. Highly recommend Imperial Grass for anyone looking to upgrade their outdoor space. They exceeded all our expectations!

Thank you again, Imperial Grass!

Very professional and helpful company and friendly workmen. Very happy with the installation of my artificial grass. I would definitely recommend them.

Amazing
Amazing
Amazing
From start to finish
Neeru in the office Very knowledgeable and polite
Nothing was too much trouble
The installation by 2 gentlemen was fantastic
They did an excellent job and wanted perfection, which they delivered
We would highly recommend

Very friendly and helpful. Recommended them