I am pleased with the items I bought. The customer service was excellent even though there was a slight blip. My order that I received was incomplete but was addressed straight away by customer servic... See more
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Appalling service. Bedding on arrival was marked, stitching lose and panel sewn in. Returned and heard nothing, rang and told refund within 24hours, which did not happen. Rang again and was asked to p... See more
Appalling company - I wish I’d read these reviews before ordering from them. Two sofa covers ordered. What turned up was far too small and made in fabric so thin and cheap that they’re not fit for pur... See more
two-seater sofa cover arrived in good time. Unfortunately this item did not fit our sofa, being about 2" too small. On investigating returning this item to you as unsuitable, we could not find any... See more
Company details
Information provided by various external sources
Imperial Rooms Provides latest & excellent quality with various design of Bedding, Curtains, Bath Goods, Throws/sofa cover and Cushions in reasonable price.
Contact info
113 River Road Belmoral Trading EST Unit 5, Essex, IG11 0EG, London, United Kingdom
- +44 (0)20 8507 7744
- info@imperialrooms.co.uk
- imperialrooms.co.uk
2.1
Poor
406 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Hasn’t replied to negative reviews
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Very reliable
31 October 2019
Unprompted review
Great service & fast delivery.
Great service & fast delivery.
Product not opened yet (as bedroom not yet decorated) however it looks fine in the packaging, looks really nice.
I’ve already got a couple of others in mind to purchase from them.
30 October 2019
Unprompted review
Expert help when needed and quick…
Expert help when needed and quick response time
30 October 2019
Unprompted review
Looked better on website
Looked better on website.
Poor quality, filling almost non existent!
Wouldn’t have ordered if I had known.
29 October 2019
Unprompted review
Really good service
Really good service, add in more designs please. Thanks
29 October 2019
Unprompted review
Excellent service and delivery
27 October 2019
Unprompted review
lovely bedding very good service and…
lovely bedding very good service and good value for money
27 October 2019
Unprompted review
Dear Imperial Rooms
Dear Imperial Rooms
How can I give you a good review when you did not have what I needed not only in face cloths but in colour.
I waited a week for the items to be sent and when not delivered you then say you do not have the colour I purchased and in second alternative no face cloths. This is a bad way to run a business if you cannot give what the client requires.
So your review is bad.
Yours faithfully
Not happy customer
27 October 2019
Unprompted review
Looks and feels good not used it yet as…
Looks and feels good not used it yet as decorating just now
23 October 2019
Unprompted review
Great company to deal with very…
Great company to deal with very reasonable prices and very helpful
22 October 2019
Unprompted review
Top quality
Top quality. Definitely recommend and buy again. Execlent service, quick response and fast delivery service. Staff are very nice and polite and co-operative. Great product and great service. Thanks a lot. M I Chaudhry UK
21 October 2019
Unprompted review
Price was good
Price was good, delivery free and fast. Quality was a little disappointing as I expected 200TC cotton to be smoother and softer. Overall I’m satisfied.
21 October 2019
Unprompted review
Great Value
Great value,excellent quality. Only drawback was slightly too big for a small double bed ,therefore hangs onto the floor each side of the bed and then a potential trip hazard.
20 October 2019
Unprompted review
surprisingly good!
It was delivered on time. The Egyptian cotton bed sheet is extremely soft! The £14 bed cover looked luxurious and not at all cheap! Its not very soft but good enough for the price.
20 October 2019
Unprompted review
Fast excellent service
20 October 2019
Unprompted review
Excellent unusual "Boho" bedding
Excellent unusual "Boho" bedding , delivered promptly. So comfortable to sleep with.
19 October 2019
Unprompted review
Feels so nice and dreamy to sleep in
Feels so nice and dreamy to sleep in these bedsheets. The under layers are cotton, not silk, so I don't feel cold at night like I thought. They arrived on time too. Love the colours and quality. Worth the price. Would recommend! Thank you!
19 October 2019
Unprompted review
Black marble bedding is disgustingly…
Black marble bedding is disgustingly rough not at all soft would return the product is returning wasn’t such a faff.
Will not be buying from imperial rooms in the future.
19 October 2019
Unprompted review
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