iMusician Reviews 

really content good

I'm a long-time subscriber to iMusician. I've never had any problem with them.

Sometimes I have questions, but I can get quick answers to them. Especially recently, there have been significant improvements in terms of visuals on the platform. Almost every time I log in, I am greeted with a more advanced and up-to-date interface.

Moreover, YouTube and Instagram channels are also very entertaining and informative. I hope they can add more joy to our days with more videos!

Thanks to iMusician I can easily distribute my tracks!

I read some bad reviews about iMusician before I signed up. I’m glad I didn’t listen and followed my instinct, and actually signed up to several platforms to make an assessment which one seems more to my liking. I may be commenting early, because my tracks are still in the process of being released. One platform just outright rejected my releases, with an automated response and no actual human feedback. This of course happened after paying. I mention this, because it forms a contrast to the experience with iMusician.

Customer service/experience is an important factor at any stage. The support I have received from the team at iMusician, has been very effective, efficient and ultimately approachable. Friendly and taking steps beyond expectation to give assistance and feedback informing the customer of what they have done, what’s next and what to expect moving forward. As I’m new to distribution process, I have made some mistakes along the way - of which the team has been more than helpful in helping me correct those mistakes. I look forward to working with iMusician further, and I will update this review as I progress through the remaining phases of distribution.

We have had the pleasure of working with iMusician Digital for the past 6 years as a part of the team at Bentley Records. I can confidently say that their services have been nothing short of exceptional.

From their CEO to their distribution team, support team, and label relations, the iMusician Digital team has been highly professional and efficient in all their dealings with us. Their distribution services have helped us reach a wider audience and expand our presence in the industry.

We have also appreciated their transparency and clear communication throughout our partnership. Their support team has always been responsive and helpful in resolving any issues that may arise.

Overall, I highly recommend iMusician Digital. Their expertise, combined with their excellent customer service, makes them a top choice in the industry. Thank you, iMusician Digital, for your continued support and partnership with Bentley Records.

I have been with iMusician since September 2020 and would not want to change. Since then they have made various changes to their platform, including providing Analytics not available publicly (such as skip rates on Spotify), as well as changes that make submitting music easier. iMusician additionally provides helpful guides and videos.

Their customer service is fast and helpful. At some instances I have to clarify my request, but they always pull through. At one point they admitted that they were late with submitting a release and gave me 5 euros promo credit.

What partly explains my great experience with iMusician is my subscription plan: professional unlimited. You may not have the same experience with a lower tier plan.

One of the best Distribution service ever, they always pays in time!

As well as the best support team ever!

Thank you

This company sucks. I bought a content ID for my song which has no samples, and I had to contact customer support because it's been over a month since I paid and they didn't deliver it. They can't inform you that your track wasn't accepted to YouTube content ID so I had to ask via customer support and for that you need to pay 5$ /10$ extra or you can't contact them. Don't upload your songs on iMusician you have better options out there.

DO NOT USE THIS SERVICE!!!!!!!!!!!
I made the mistake of going with this platform, and u can find way better ones. Here's what exactly happened.

Because this service is not that renown, I tried to do as much research as I can here, read reviews on other websites, etc. Eventually, I ended up using iMusician to try and get music on Korean platforms, even bought their 60 dollar plan so that I can get priority customer support, and even bought express distribution so my release would be faster.

First of all, I've sent about 5 customer support requests, and all of them took about 2 weeks to answer. None of them were helpful, or willing to help at all, very confident they are either bot generated, or just copied and pasted from their manual or something. All of them just told me "I forwarded your request", no answer afterwards, rinse and repeat no matter how many times I try to reach out to them.

Also, even if everything goes wrong, all on their side, THERE ARE NO REFUNDS WHATSOEVER. Other platforms have refund policies if the issue is on their end. My release was scheduled for date X, and the deadline passed because they had "delays on their end", and "concerns for copyright". There is no way because everything I used for the two tracks were all completely original sounds provided via Ableton library, and the only thing that was outsourced was an instrumental which I provided the full unlimited lease license. This was also already released elsewhere and confirmed originality, with unique ISRC. and no refund for the express release I paid for. And of course, this reply came 2 weeks after, which was already way after my scheduled release date, even though I provided all documents and explanations for their concerns well before the release date.

If you are trying to release on popular platforms, just use Distrokid or something. If you are looking to release on Korean platforms from a foreign country, THERE ARE ALTERNATIVES. I ended up using Sound Republica, and they are fantatstic, quick customer support, no problems on their end, clean, fast, etc. The point is, there are alternatives to using this service, and there is no reason you burn money for an unreliable, no communication service just to try it out.

TERRIBLE experience, and for someone who has tested and used 8 platforms/distributors, I have never run into such a disrespectful, scam service. I understand not everyone may have run into a problem like this using this platform. But I'm telling you, when there is a problem, you will NOT be able to do ANYTHING about it.

- A review from using iMusician for 4 weeks, with upgraded plan and various paid features.

I must also mention the iMusician Show
episodes too to be complete ; presented by great
youtubers.

Wrong exports. No attention to barcodes. A release appeared delivered in their platform, but would not appear in artists.spotify.com I contacted support and it turns out they forgot to export it. To make things worse instead of looking at the barcode I sent them in the email, they go and export the wrong release. Now the wrong release appears in artists.spotify.com I contacted them few days BEFORE Easter, but now three days after Easter, there is still no response from customer support. There is no phone to call either. -- Update 4/28 supposedly the mixup has been on Spotify's side. However, I've had similar releases with CDBaby and this issue had never happened with them before. I tried contacting imusician 3 times, twice with their English language representatives to no use. The third time, I changed my settings to Italian and contacted the italian customer service and this time, the lady did pay detailed attention.

Horrible music distribution. They took down my release from all the stores without any reason. All because I’m getting royalty money from my streams soon and this is their way of doing, so I don’t get paid. Somebody is abusing and playing games with me and I don’t like that. Yo, you better pay me. I’m very hurt and angry right now. This iMusician music distribution is not working well for me at all. I’m going back to my other music distribution or maybe found somebody else. At least, they will pay me, though you have to pay a yearly fee to keep your music in the stores, but it’s well with it. iMusician Pro is big scam to me. Screw you! 😡☹️😢 I will never deal with these people again.

On 04/26/22
My reply to iMusician’s comment:

What do you mean, I didn’t provide proof of license and copyright owner of my release? I did so provide solid proof. Are you trying to say I stole somebody’s else’s song? No, the release is 100% mine. Are trying to steal my music or give it to somebody else? Did you know, I can hire a lawyer and sue the crap out of you?
When I register my release to be distributed on iMusician, I gave you my honest Publisher details, my artist’s name, and my real name (I refuse to disclose my real name here for protection purposes. Thank you for understanding). I have my own publisher. I AM THE COPYRIGHT OWNER of all my releases btw, which I register through the Library of Congress. I have proof of certificates from Library of Congress that I’m the rights owner of all my releases. My artist name, my song titles, and my real name on the certificates. I created, produce, and compose all my music without anybody’s help. Because I did all the work myself, I did a good job composing and producing my own release, and yes, I’m woman at that, you going to slander, lied, and say I’m not the rights owner and I have no license, which is complete B.S.
You know, being a producer and composer, it’s no longer consider a man’s job only anymore. Did you know that? How dare you lied and put me down like that. Trying to say I’m no good. Making me look like I’m a criminal, which you are the crooks. Why don’t you be a nice reputable company by admitting that you remove my release from the stores without my consent for no reason. All you just want to do is scam me and take my money or I’m woman and it’s a shame for women in music business to own, create, and take control of their own music rights that they created themselves. Maybe, something sinister and sneaky, you are plotting behind my back. I don’t know, but it sure doesn’t look good from you. Perhaps, the chauvinism along with jealousy that going on in music industry.
Big dudes in the music industry and crooked independent music distributions is always about women are only good for getting jobs as prostitutes (especially me, right? Forever you all were online luring and harassing me into becoming a hooker and I’m tired of everybody’s abuse) and nothing else. Right? Well to me, you can shove your 1800’s attitude up your butts. I’m very disappointed in you, iMusician Pro. You totally abuse, use, and screw up my music career on purpose. I don’t like companies lying to me, then cover it up by making themselves look good. You removing all bad comments on TrustPilots, and then lied and slander the artists/bands for speaking up about the abuse you did to them, which is not right at all. iMusician, I have nothing to do with you anymore.

Anyway, I’m moving on to a new career. The music industry is too dirty, unappreciated, abusive (especially to women music artists), sneaky, not honest, and crooked for me. I hope, in the future, you get a hold of artist or band who will not put up with your crap. As, they always say; whatever is in the dark, will come to light someday.

We are having issues with a Cover release, we had some missing field but after correcting the Release Issues the submit button still doesn't activate...

Updated 23/03
Very quick answer. Solution through e-mail exchange. Now all ok

Max and Pauline are the best, what a team !!!
Thank you for all what you do for us.

I'm using iMusician for 3 years now. I really liked their service, interface and overall love to detail. My last 3 releases went terrible. Really. They had questiones about each release - I thought that's great and answerd every time straight away BUT it tool each time 2-3 weeks for their support to reply. Thast still the case. I currently have a case with my profile and it takes weeks - litterally weeks - to get a response. My next release I will consider another provider. It's sad since the platform is greeat. But every time and with every release there are questions by their support and it's not possible to resolve it before the set release date. Sorry guys!

Robust Digital Distribution Company I'm Satisfied

I have been working with this company for about 1 year.
I didn't have any problems
I got the payments on time
Pretty good everything
The only thing that surprised me
Those who wrote negative reviews
In my opinion, mistakes made and comments intended to slander
I trust, love from Turkey

Missed my release date. Lied to me, telling every thing happened as expected (4 days later, when the release was done). Thuggish attitude when it comes to getting some form of compensation.

Update: the comment below is not true. iMusician released 4 days after the due date, refused to refund me and gave me a 25€ voucher… on 89€ spent! Why would I ever buy again? I provided proof for TrustPilot to accept this review.

E un super boom Digital Distribution company! We are Record Label based in Italy with 5 years experience in music industry! This is one of the best distribution company!