iMyHome.co.uk Reviews 40

TrustScore 4.5 out of 5

4.6

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Rated 5 out of 5 stars

Exceptional service very happy with everything. Our surveyor Glynn was known to the local estate agent and arrived at the property without any problems. He called me before going ahead with everything... See more

Rated 5 out of 5 stars

Absolutely amazing service, I cannot rate these guys highly enough. Very prompt on replying to emails,the survey was carried out quickly and of an amazing standard going above and beyond what was pri... See more

Company replied

Rated 4 out of 5 stars

The survey was arranged and completed promptly and provided exactly what we were informed it would. It was made clear we needed to send back the signed terms and conditions before the report would b... See more

Company replied

Rated 5 out of 5 stars

Really great service came out within 3 days and price was very competitive. We met the surveyor at the property and he was very knowledgeable. He then followed up with the report which we felt was ver... See more

Company details

  1. Surveyor
  2. Property Surveyor

Written by the company

Part of a multi-award winning group. We operate one of the largest national panel of RICS Chartered Surveyors across England and Wales. Our bespoke portal gives you access to automatic updates and case tracking at every stage of the process


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

40 reviews

5-star
4-star
3-star
2-star
1-star

No history of asking for reviews

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Rated 5 out of 5 stars

Exceptional Service

Exceptional service very happy with everything. Our surveyor Glynn was known to the local estate agent and arrived at the property without any problems. He called me before going ahead with everything for a brief introduction which was very professional, the report came back the next day and was very thorough, couldn’t ask for any better really.

2 July 2025
Unprompted review
Rated 5 out of 5 stars

Amazing service

Amazing service. Very fast and efficient. Report received earlier then expected with detailed information. Most definitely the best price on the market.

6 May 2025
Unprompted review
Rated 5 out of 5 stars

Really great service came out within 3…

Really great service came out within 3 days and price was very competitive. We met the surveyor at the property and he was very knowledgeable. He then followed up with the report which we felt was very informative and detailed and then followed up a couple of days later with a telephone call to discuss any points that we may have , where he answered all questions fully and clearly. Excellent professional service clear and accurate.

2 July 2024
Unprompted review
Rated 5 out of 5 stars

Level 2 homebuyers survey

Level 2 homebuyers survey
Very quick, very professional and friendly, plus at an amazing price. Couldn’t fault them!

2 March 2023
Unprompted review
iMyHome.co.uk logo

Reply from iMyHome.co.uk

Thank you! We really appreciate your kind comments. Best wishes IMyHome.

Rated 5 out of 5 stars

RICS Level 2 Survey & Valuation

Booked a RICS Level 2 Survey & Valuation through iMyHome on a property we were buying, as it was a very competitive price compared to others we had received. I spoke to the surveyor the day before, asking if we had any specific concerns / anything we wanted them to look at specifically. We received the full, thorough report a week later.

Very pleased with the service, and I would use them again and recommend them to others.

24 January 2023
Unprompted review
iMyHome.co.uk logo

Reply from iMyHome.co.uk

Thanks so much for your review, we are delighted to hear you would use our services again. Kind regards IMyHome.

Rated 5 out of 5 stars

Great service!

I contacted IMyHome as I needed a level 2 survey on the house I am looking to buy.
I spoke to a very helpful chap, Harry, he explained the process they go through and advised me which product I would be looking for them to provide.
Through a series of phone calls and emails before and after the survey I was kept notified on the progress of the survey and they made sure all my needs were met.
I found using IMyhome was very easy and simple to use.

6 February 2023
Unprompted review
iMyHome.co.uk logo

Reply from iMyHome.co.uk

Thank you so much for your 5* review, we are delighted to read this. Best wishes IMyHome.

Rated 5 out of 5 stars

Phoned before calling to check if we…

Phoned before calling to check if we were worried about anything and gave a very good detailed report

28 November 2022
Unprompted review
iMyHome.co.uk logo

Reply from iMyHome.co.uk

Many thanks for your review, we appreciate your feedback and are delighted you were pleased with the service. Kind regards The IMyHome Team

Rated 1 out of 5 stars

Horrible experience!!!!!

Horrible experience!!!!!! First time I have used them and the last time for sure. When I called to book Damp and timber specialist survey as required from the lender. I was told level 3 should include this. On the survey report it clearly says require damp and timer specialist. £600 went to drain. Called customer care spoke with “Harry” after explaining him. He said he will call me back and he never called back.

2 December 2022
Unprompted review
iMyHome.co.uk logo

Reply from iMyHome.co.uk

Dear Jose, I am sorry to read you are so dissatisfied with the service you received. My understanding is that you required 2 surveys, a damp and timber, plus a structural engineers report. You had a Level 3 which should sufficiently cover the areas you were concerned about, but cost less than both these reports combined. It would be useful to have a discussion regarding this, please feel free to call and ask for me direct. Kind regards Katie - After Sales Team

Rated 4 out of 5 stars

Satisfaction

Very quick to respond to emails,gave all the information I needed,and arranged appointment within week, with results given in same week very helpful staff on call

9 November 2022
Unprompted review
iMyHome.co.uk logo

Reply from iMyHome.co.uk

Thank you so much Sue for your feedback. We are really pleased to hear that the service provided was efficient and our team were helpful. Best wishes, The IMyHome Team

Rated 5 out of 5 stars

Efficient, well priced and good communication

Good price, Great communication, quick response and a resulting comprehensive survey. Would definitely recommend.

8 November 2022
Unprompted review
iMyHome.co.uk logo

Reply from iMyHome.co.uk

Many thanks Lynda. We are so pleased to hear that you would recommend us. Wishing you all the best with your onward purchase. Kind regards The IMyHome Team.

Rated 5 out of 5 stars

Great price

Great price. Great service. Easy to contact and very professional

18 October 2022
Unprompted review
iMyHome.co.uk logo

Reply from iMyHome.co.uk

Thank you John, we are delighted you are satisfied with the service provided - wishing you all the best with your onward purchase. The IMyHome Team.

Rated 4 out of 5 stars

Really easy process

Really easy process, everything occurred as and when expected. Website can be slightly confusing but overall really good service.

12 October 2022
Unprompted review
iMyHome.co.uk logo

Reply from iMyHome.co.uk

Thank you so much for your feedback Max, we really appreciate it. Best wishes - The IMyHome Team.

Rated 1 out of 5 stars

Bad company

Bad company, this company instructed a surveyor that didn't give us a proper report, this is going to cost us thousands of pounds to fix the issues raised, they are ignoring this, these are just agents that put jobs out to people, we have since got a second opinion from a proper chartered surveyor and they have agreed with us that the report was not correct, they missed a lot if major issues that should have been noted, anyone reading this please go to a reputable company.

12 May 2022
Unprompted review
iMyHome.co.uk logo

Reply from iMyHome.co.uk

Dear Michaela. We have kept in contact with you throughout the complaint process. We are a panel management company, which is clearly outlined to all of our clients. All the surveyors on our panel are RICS qualified so are 'proper surveyors' and the surveyor in question has responded to your complaint also. The email you sent to us on 24 September states "it saddens me that this has happened as you are a lovely company", so it is disappointing that you still chose to leave us a 1 star review. Wishing you the best. The IMyHome Team.

Rated 4 out of 5 stars

A good experience with a quick and…

A good experience with a quick and comprehensive survey, at a very competitive price. I had the survey send to me within a couple of days.
Yes I would recommend using the iMyHome again.
Sheila C.

28 September 2022
Unprompted review
iMyHome.co.uk logo

Reply from iMyHome.co.uk

Thank you so much Sheila. We are so pleased that you would recommend us. Wishing you all the best. Kind regards, The IMyHome Team.

Rated 5 out of 5 stars

Experience was great from start to…

Experience was great from start to finish . Survey was done and sent to me within a couple of days Would definitely recommend

20 September 2022
Unprompted review
iMyHome.co.uk logo

Reply from iMyHome.co.uk

Many thanks Sue for a great review. Best wishes The IMyHome Team.

Rated 5 out of 5 stars

Very smooth handling of my survey

Very smooth handling of my survey, very extensive information provided by surveyor and delivered very promptly.
Very good value.
Would recommend 100%

15 September 2022
Unprompted review
iMyHome.co.uk logo

Reply from iMyHome.co.uk

Thank you Steve, your feedback is really appreciated. Best wishes in your new property. Kind regards, The IMyHome Team.

Rated 5 out of 5 stars

Good experience

The experience was smooth from start to finish. We were kept updated with all events and received the comprehensive report within the timeframe provided upon initial enquiry. Would recommend

8 September 2022
Unprompted review
iMyHome.co.uk logo

Reply from iMyHome.co.uk

Thank you Oliver, we are so pleased to hear you would recommend us. Kind regards The IMyHome Team.

Rated 5 out of 5 stars

Easy to book and good communication

Easy to book and good communication. Had the survey report written up within a couple of days. Thank you.

7 September 2022
Unprompted review
iMyHome.co.uk logo

Reply from iMyHome.co.uk

Thank you Leah, wishing you all the best with your onward purchase. The IMyHome Team.

Rated 5 out of 5 stars

Everything was taken care of in a…

Everything was taken care of in a polite, efficient and professional way.

The surveyor who carried the survey out was very helpful and I would not hesitate to recommend him.

Many thanks,
Peter Durrant

25 August 2022
Unprompted review
iMyHome.co.uk logo

Reply from iMyHome.co.uk

Thank you Peter, we really appreciate your review. We will pass your feedback onto the surveyor. Best wishes, The IMyHome Team

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