imyselfandme Reviews 

32
TrustScore 2.5 out of 5

2.7

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Rated 1 out of 5 stars

This company and sister company- Furnish my salon are scammers ! I did not receive my REM electronic bed. I had to get my credit card company to sort it out . They had the nerve to say they had... See more

Rated 5 out of 5 stars

5* Amazing service! I ordered an REM beauty bed (best price online by far) and when it arrived unfortunately it was faulty. I contacted I Myself and Me and they were quick to resolve the matter with... See more

Company replied

Rated 1 out of 5 stars

I'm very unhappy with the service received from IMyselfAndMe. I made an order three weeks ago and I paid for 48 hour delivery. After one week, still no sign that the order had been dispatched. I phone... See more

Rated 5 out of 5 stars

I was nervous about ordering from somewhere new (to me). But I needn't have worried. The first pair of scissors I ordered were discontinued, got an email and a refund within days. I called to check... See more

Company replied

Company details

  1. Hair product shop

Written by the company

The no1 place for Hair & Beauty products online.


Contact info

2.7

Poor

TrustScore 2.5 out of 5

32 reviews

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1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

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2.7

All reviews

(32)

0 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

Scammers!

This company and sister company- Furnish my salon are scammers !
I did not receive my REM electronic bed.
I had to get my credit card company to sort it out . They had the nerve to say they had delivered the bed!
I believed everything that Ollie told me about my order. Shame on you, Ollie! Did you even have a 6 week old baby ( told me he had a 6 week old baby!).
Buyer beware!
Please do not order anything from them.

16 October 2023
Unprompted review
Rated 1 out of 5 stars

Terrible!!!

Order placed on the 9th of March
17th of March issued a refund through PayPal with no notice. At the same time a price increase was noted on their website.
This morning I received an email from PayPal to contact the seller as they have not processed the refund properly.

24 March 2023
Unprompted review
Rated 1 out of 5 stars

Cancelled my order as the item wasn’t…

Cancelled my order as the item wasn’t in stock despite showing as in stock online, similar to other reviews on here.
Waiting for the refund for the order.
Don’t waste your time trying to order - they don’t have stock.

21 March 2023
Unprompted review
Rated 1 out of 5 stars

I'm very unhappy with the service…

I'm very unhappy with the service received from IMyselfAndMe. I made an order three weeks ago and I paid for 48 hour delivery. After one week, still no sign that the order had been dispatched. I phoned them up, and they promised to refund the delivery charge (hasn't happened) and that I would get an email regarding the order (hasn't happened). I made this order on the 27th February, it's now 14th March with still no sign or help. Please avoid.

14 March 2023
Unprompted review
Rated 5 out of 5 stars

Excellent Customer Service!

I was nervous about ordering from somewhere new (to me). But I needn't have worried. The first pair of scissors I ordered were discontinued, got an email and a refund within days. I called to check availability of another pair, spoke to a lovely lady who said she'd check and call me back, which she did, very quickly. They were in stock, so I ordered them and received them 2 days later.
I would definitely shop here again.
Also, said scissors were £40 cheaper than other, more well known websites.

2 March 2023
Unprompted review
imyselfandme logo

Reply from imyselfandme

thanks for your feedback its much appreciated

Rated 5 out of 5 stars

Great service

Great service. Quick delivery.

26 October 2021
Unprompted review
imyselfandme logo

Reply from imyselfandme

We really appreciate you taking the time to review us on Trustpilot and hope to see you shopping with us again soon. Customer service is something we take very seriously and hope this is reflected in how we dealt with your order. Have a lovely rest of your day.

The imyselfandme team
0800 0996131
Unit 1 Avia Close
Hemel Hempstead
Hertfordshire
HP39TH

Rated 5 out of 5 stars

Got my jowell scissors from here and…

Got my jowell scissors from here and was the best price around received within a week as Royal Mail don’t seem to deliver everyday anymore . Very happy with my scissors will always order from here as you can’t beat the price . Very helpful with any queries on the phone

6 October 2021
Unprompted review
imyselfandme logo

Reply from imyselfandme

Sammy we really appreciate you taking the time to review us on Trustpilot and hope to see you shopping with us again soon. Customer service is something we take very seriously and hope this is reflected in how we dealt with your order. Have a lovely rest of your day.

The imyselfandme team
0800 0996131
Unit 1 Avia Close
Hemel Hempstead
Hertfordshire
HP39TH

Rated 5 out of 5 stars

5* Amazing service!

5* Amazing service!
I ordered an REM beauty bed (best price online by far) and when it arrived unfortunately it was faulty. I contacted I Myself and Me and they were quick to resolve the matter with the manufacturer immediately. They came and collected the bed and supplied a brand new one at the same time. Massive thanks to Ollie for sorting the issue out without any stress or hassle. Customer service and aftercare was second to none.
I would highly recommend the company and would definitely use them again.

23 September 2021
Unprompted review
imyselfandme logo

Reply from imyselfandme

Thanks Rachel, We really appreciate you taking the time to review us on Trustpilot and hope to see you shopping with us again soon. Customer service is something we take very seriously and hope this is reflected in how we dealt with your order. Have a lovely rest of your day.

The imyselfandme team
0800 0996131
Unit 1 Avia Close
Hemel Hempstead
Hertfordshire
HP39TH

Rated 5 out of 5 stars

Hair straighteners

Hair straighteners

Superb service. Really helpful, will definitely use them again. 👍

17 September 2021
Unprompted review
imyselfandme logo

Reply from imyselfandme

We really appreciate you taking the time to review us on Trustpilot and hope to see you shopping with us again soon. Customer service is something we take very seriously and hope this is reflected in how we dealt with your order. Have a lovely rest of your day.

The imyselfandme team
0800 0996131
Unit 1 Avia Close
Hemel Hempstead
Hertfordshire
HP39TH

Rated 5 out of 5 stars

Really good service

Really good service, very quick and easy check out and products came as promised. Really happy, would definitely use company again.

15 September 2021
Unprompted review
imyselfandme logo

Reply from imyselfandme

We really appreciate you taking the time to review us on Trustpilot and hope to see you shopping with us again soon. Customer service is something we take very seriously and hope this is reflected in how we dealt with your order. Have a lovely rest of your day.

The imyselfandme team
0800 0996131
Unit 1
Avia Close
Hemel Hempstead
Hertfordshire
HP39TH

Rated 5 out of 5 stars

Great prices

Great prices! Order arrived well packaged and very quickly. Will definitely use again.

10 September 2021
Unprompted review
imyselfandme logo

Reply from imyselfandme

We really appreciate you taking the time to review us on Trustpilot and hope to see you shopping with us again soon. Customer service is something we take very seriously and hope this is reflected in how we dealt with your order.

Have a lovely rest of your day.

The imyselfandme team
0800 0996131

Unit 1
Avia Close
Hemel Hempstead
Hertfordshire
HP39TH

Rated 1 out of 5 stars

Don’t buy. Dishonest

Don’t buy. Took the money , said item was sent and then nothing. The tracking number was left off the email. I have emailed 3 times and also used WhatsApp, be warned !!!!!
They have emailed ( after receiving payment a week ago) to say the product is out of stock. They sent me an email to say it was in its way. Totally dishonest behaviour !!!!
It got worse!! I received a call saying the item would arrive the next day or after the weekend so I cancelled the replacement item I bought from another company. Next day I receive a refund as the item is out of stock !!!
I’m appalled. They exist but don’t seem to know what they are doing. !!

10 September 2021
Unprompted review
imyselfandme logo

Reply from imyselfandme

Sorry to read your review. We have spoken to you today on the phone and hope the issue is resolved and you enjoy your scissors. Any further problems please do call us back.

Rated 5 out of 5 stars

Great customer service!!

Great customer service and great hairdryer. Been on the look out for a new hairdryer since mine broke recently. I had so much help helping me to find the right one for me. Thanks so much. Highly recommend and I will be back!

9 September 2021
Unprompted review
imyselfandme logo

Reply from imyselfandme

We really appreciate you taking the time to review us on Trustpilot and hope to see you shopping with us again soon. Customer service is something we take very seriously and hope this is reflected in how we dealt with your order.

Have a lovely rest of your day.

The imyselfandme team
0800 0996131

Unit 1
Avia Close
Hemel Hempstead
Hertfordshire
HP39TH

Rated 5 out of 5 stars

Fantastic company!

Fantastic company!! Always great products and service everytime.

9 September 2021
Unprompted review
imyselfandme logo

Reply from imyselfandme

We really appreciate you taking the time to review us on Trustpilot and hope to see you shopping with us again soon. Customer service is something we take very seriously and hope this is reflected in how we dealt with your order.

Have a lovely rest of your day.

The imyselfandme team
0800 0996131

Unit 1
Avia Close
Hemel Hempstead
Hertfordshire
HP39TH

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