In2bed Reviews 

22
TrustScore 4 out of 5

3.9

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Rated 1 out of 5 stars

I'm surprised the company is even verified, I had the worst experience with them. I didn't get the bed I ordered I had wanted a bed with drawers which they didn't send and they did not provide the... See more

Rated 5 out of 5 stars

Bought a double bed with ottoman storage & mattress, really nice bed, well made, sturdy, we paid extra for the set up too which was quick, super happy would use again.

Rated 5 out of 5 stars

Was a bit hesitant after reading a fake review about the bed not being delivered but I’ve had an amazing experience with this company! My beds arrived 3 days after I placed an order with them and the... See more

Rated 5 out of 5 stars

Great experience with this company, ordered 3 beds and was very transparent all the way through the sale. Beds that have come are 100% spot on, would highly recommend to anyone that’s in the market to... See more

Company details

  1. Furniture Manufacturer

Written by the company

UK Bed & Furniture Manufacturer, ottomans, divans and reinforced bed frames with customisable options, sofas and luxury dining furniture available & free delivery


Contact info

3.9

Great

TrustScore 4 out of 5

22 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

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3.9

All reviews

(22)

1 review in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

Incorrect bed without mattress delivered

I'm surprised the company is even verified, I had the worst experience with them. I didn't get the bed I ordered I had wanted a bed with drawers which they didn't send and they did not provide the mattress I paid for. I ended up having to buy a mattress else where.

Phonecalls and messages being neglected when I tried to rectify the mistake. Poor excuse of a company.

7 September 2024
Unprompted review
Rated 5 out of 5 stars

Great quality beds and delivery

Was a bit hesitant after reading a fake review about the bed not being delivered but I’ve had an amazing experience with this company! My beds arrived 3 days after I placed an order with them and the delivery was great. Would definitely recommend as the beds are durable and I am a repeat customer who recommends to family and friends.

1 July 2023
Unprompted review
Rated 5 out of 5 stars

Great experience with this company

Great experience with this company, ordered 3 beds and was very transparent all the way through the sale. Beds that have come are 100% spot on, would highly recommend to anyone that’s in the market to buy beds.

20 June 2024
Unprompted review
Rated 1 out of 5 stars

Con artist company avoid avoid avoid!

Con artist company avoid avoid avoid!

Update again. Was promised delivery on Tuesday had a message on Monday. Told it was with the “courier team” no communication Tuesday the 7th of November still not sorted!!!

Update still nothing sorted.
Waited around all day on the 26th of October no delivery a couple of messages apologising for the inconvenience. Promised it would be Saturday the 29th today m. And surprise surprise no delivery. Seriously avoid this company. I have now asked for a refund that I doubt I’ll get off of them as this has been over 2 weeks still not sorted. Avoid avoid avoid. Please share this review with anyone who is thinking of using this company.

Poor customer service.
Sent a bed out mattress not rolled so could not get it up stairs. No ottoman lift for the bed.
Stupidly paid full amount upfront on promise that the mattress will be delivered. It has not been delivered or any response from them in 7 days.

Delivery drivers were really good and helpful. Credit to an absolutely shocking business.

Seriously try elsewhere hoping to change this review if these con artist actually drop off the missing mattress, ottoman bed lift and correct feet for the bed.

More than happy to share message thread with anyone as soon as they had money they are clearly not interested.

Do the correct thing guys and sort or give me my money back.

14 October 2023
Unprompted review
Rated 5 out of 5 stars

The best beds in the game

I recently received a full bed from In2 Beds, and I couldn't be more pleased with my purchase! The entire experience, from placing the order to the delivery, was seamless and efficient. The bed not only looks stylish and modern, but it's also incredibly comfortable, providing me with a restful night's sleep.

The quality of the materials used in the bed is impressive, and I can tell that it's built to last. The delivery team was punctual, professional, and assembled the bed quickly and efficiently, leaving no mess behind. I appreciate the attention to detail and the excellent customer service provided by In2 Beds.

I highly recommend In2 Beds to anyone in search of a high-quality, comfortable, and stylish bed. Their products and service exceeded my expectations, and I am delighted with my new bed. Thank you, In2 Beds, for making my bedroom a cozy haven!

6 November 2023
Unprompted review

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