Inanch London Reviews 55

TrustScore 4.5 out of 5

4.6

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

I was gifted a All That Hair - Limited Edition Hair & Makeup Mobile Storage Case from inanch london for christmas. Absolutely in love. Its sturdy. Weighty. But the quality seems incredible for the mon... See more

Rated 5 out of 5 stars

I would highly recommend Inanch London! I have an amazing experience every time, from hair to beauty you are taken care of every step of the way. I would highly recommended the Hydrafacial, Collag... See more

Rated 5 out of 5 stars

Just wanted to write a review to say how much I'm loving my curly hair extensions a month. They're something I wanted for years but couldn't find them anywhere in Ireland,so, to find this place in Lon... See more

Rated 5 out of 5 stars

Had hair extensions & colour with Alessandro a few weeks ago and had a fantastic experience. He took his time, explained everything and the results were fantastic! I’m so impressed. I have already re... See more

Company details

  1. Hair Salon

Information provided by various external sources

London's finest hair and nail designers brought to you by Inanch


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

55 reviews

5-star
4-star
3-star
2-star
1-star

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

One of the best salons in London 💎

One of the best salons in London, they have adapted to the “new normal” amazingly and you feel completely “safe”. Thank you Petar for always accommodating me and getting my hair shade the way I want it!! The highest attention is paid to your individual needs, with consideration applied to the shape, texture and tone of your hair so ensure that you leave the salon feeling pampered and beautiful!!
Honestly give it a go and you will always go back 🤩

15 October 2020
Unprompted review
Rated 5 out of 5 stars

A great hairdresser - highly recommended

I have been going to Inanch for nearly 10 years, for cuts, blowdrys and colouring. Vesey is a superb colourist - she manages to make my hair look naturally blond, and it lasts for months, without looking as though it's growing out. On my last visit, she also cut my hair, and it looks great. Evan is my normal hair dresser - he is excellent - managed to persuade my daughter, who had a real phobia about hair dressers, to get her hair cut, and it has been so much stronger and healthier since.
Their Covid secure protocols are excellent - I felt completely cared for in this 'new normal'. Their receptionists are friendly and helpful, and the whole staff make you feel welcome, from Inanch herself when I see her, to every member of her team. Highly recommend this hair dresser.

1 October 2020
Unprompted review
Rated 5 out of 5 stars

Fabulous service and care

Fabulous service and care! I was put in the great and most capable hands of Peter for my colour and extensions. My hair is challenging to say the least, however Peter went above and beyond what I could ever imagine my hair to be. I’m super pleased with the results. His assistant Semih gave the best massage and was warm and friendly throughout. I highly recommend.

29 September 2020
Unprompted review
Rated 1 out of 5 stars

The rudest receptionist I have ever…

The rudest receptionist I have ever spoken to. I made a request for an appointment and never heard back. When I called to find out what had happened, she didn't apologise and said it was my fault if I couldn't remember when I'd booked for and she wouldn't be able to find me on the systems. I asked, given the current pandemic, instead of making me travel to London twice, if they would do a consultation on FT etc. Her response 'No'. Not helpful and no customer service skills at all.

7 September 2020
Unprompted review
Inanch London logo

Reply from Inanch London

Hi Emma, I am so sorry to hear about your telephone experience with our receptionist. I'm not sure how it was put across to you on the phone but the reason why we are unable to offer colour consultations virtually is because we need to carry out a skin/patch test on first-time colour clients at least 48 hours prior to colour appointments. This is just to ensure that you don't have any allergic reaction to our colour. I would be more than happy to arrange this consultation for you and your colour appointment if you can please give us another chance? My direct e-mail address is joe@inanch.com. As a small and independent salon business, we genuinely care about all our clients and aim to deliver a friendly and welcoming experience. Please accept our apologies if it didn't come across this way on this occasion. I hope to hear from you soon. With kind regards, Joe Emir - Managing Director.

Rated 5 out of 5 stars

Excellence in hairdressing and customer service

Excellence in hairdressing expertise, supported by a team of friendly and attentive stylists and a range of high quality hair products, is a solid foundation for a brand having the customer at the heart of whatever happens.

But superior service is evidenced in sustained attention to detail, always with the customer as the central focus, even in the challenging times. And Inanch has certainly achieved that right now!

Take a look, on their website, at the preparations Inanch are making to keep their customers safe when businesses are eventually permitted to re-open in the wake of Covid-19.

Service excellence is all about going 'above and beyond' and, even now, Inanch are doing just that!

10 May 2020
Unprompted review
Rated 4 out of 5 stars

Inanch: Quality, Celebrity Service

In today’s society, it is a sad fact that we are obsessed with ‘celebville’-always wondering what the latest celebrity fashion label is and what hair extensions Cheryl Cole was wearing before she so spectacularly shocked the world by informing us that for years, her hair was not all her own. We would all love the chance to be pampered like our favourite celebrities, but due to lack of funds, this is often a mere pipedream for many. However, thanks to the London salon Inanch, we can see how the other lives.

Situated in Portland Street London, Inanch has quickly established itself as one of the top salon’s in the UK, and with a client list which boasts Peaches Geldof and Michelle Heaton as past customers, this is more than enough to fill you with confidence that when visiting this salon you will be provided with only the best service. The main focus at Inanch is hair extensions, and it is due to this that the salon is always on top with the latest trends, offering its clients only the best in terms of hair extension brands and aftercare services. Regardless of which look you are aiming for, their strong team of stylists are at hand to offer their professional, expert advice on all hair extension related matters. Topped off with other hair services such as Brazilian Blow Drying and other hair straightening services, you are guaranteed to walk out of the salon feeling like a million dollars. The professional team of staff are inundated with knowledge on what suits each client, taking into consideration any personal preferences and day to day lives, ensuring that you are provided with beautiful, natural hair which fits easily around your day to day activities.

As you would expect with any other top salon, clients are also offered the chance to pamper themselves further with some of the newest nail treatments. With brands such as Essie nail polishes and LCN Gel Nails, you will find only the best in treatments here. They also provide a fantastic bridal hair service, ensuring that every bride indeed does look beautiful on her big day. Over the past few years, the salon has been recognised for excellence, winning several awards including a recent nomination for Gold Star Salon of the Year Award 2010, Inanch is showing no signs of slowing down in terms of providing only the best in salon quality service.

Taking a look at their website, you are only more convinced about the excellence of the salon. Their large image gallery houses masses of pictures from some of the biggest events and premieres to hit London-of which the Inanch salon style for. You will also find a wide range of compliments and media coverage in a wide range of top selling magazines which shows that Inanch have made a lasting impression with many in the beauty and hair industry.

When it comes to celebrity level service and pampering, you needn’t look any further than Inanch. Finally, a salon that not only provides us mere mortals with luxury salon service, but also at a price which is affordable-and don’t we feel gorgeous for it.

24 March 2010
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look