Inca Soul - Peru Tour Experiences Reviews 100

TrustScore 5 out of 5

4.8

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Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their exceptional knowledge and dedication, highlighting how guides bring historical sites to life with engaging narratives and personalized insights. Many people appreciate the seamless organization of tours, including transportation and logistics, which contributes to a stress-free and enjoyable travel experience. The company's ability to customize itineraries and provide unique local experiences, such as visiting less-traveled spots or local festivals, is frequently mentioned as a significant positive. Reviewers also commend the staff's kindness, patience, and attentiveness, noting that they felt well cared for and safe throughout their journeys. The overall service is described as excellent, with many consumers feeling that the company goes above and beyond to ensure an unforgettable trip, often treating them like family. However, some customers also noted that due to miscommunications between staff, a few mistakes were made that added some stress to their trip.

What people talk about most

Staff

Users describe positive interactions with staff, consistently praising their guides as knowledgeable, kind,... See more

Service

Reviewers mention positive feedback about service, highlighting its seamless organization and personalized... See more

Holidays

People report positive experiences with holidays, often describing them as memorable and unforgettable. Many... See more

Location

Customers consistently note positive experiences with location. Reviewers were delighted by the breathtaking... See more

User experience

Customers had positive experiences with the user experience. Reviewers consistently highlight that the... See more

Based on these reviews

Rated 5 out of 5 stars

Fredy was fantastic! After speaking with him, we organized much of our Machu Picchu experience with him and his team and it was fabulous! Guido led us on our Inca Trail hike and the logistics were per... See more

Rated 5 out of 5 stars

We booked a private tour of the Sacred Valley of the Incas with Inca Soul to understand the customs and traditions of this people, but above all, to connect with their way of life. The tour exceeded o... See more

Rated 5 out of 5 stars

This was hands down the best tour experience we’ve ever had. After getting stood up by another agency, Inca Soul/Fredy quickly responded and managed to put together a perfect package for us in just a... See more

Rated 5 out of 5 stars

This company goes beyond to ensure your experience is excellent . From seamless organisation so your are met at every stop to informative, chatty and lovely guides you learn, enjoy and are taken care... See more


Company details

  1. Tour operator
  2. Cultural tours provider
  3. Hiking Area
  4. Recreational and vacation camps
  5. Tour Agent
  6. Travel agent

Written by the company

Welcome to INCA SOUL, your premier luxury tour operator in Peru, where authenticity meets excellence. We are a team of 100% Peruvian experts who take pride in showcasing the beauty of our heritage, respecting nature, and preserving our traditions. Specializing in unforgettable experiences to Machu Picchu and the legendary Inca Trail, we guarantee a lifetime journey that will leave you in awe. At INCA SOUL, we are more than just guides – we are storytellers of the Andean culture, weaving the past and present into a tapestry of luxury and authenticity. Our tailored experiences are crafted with care and attention to detail, ensuring that every moment is personalized to exceed your expectations. With a track record of 100% satisfaction, our reviews speak for themselves. Join us on a voyage of discovery and let the spirit of Peru captivate your soul. Explore with us and experience the magic of the Andes in a way that only true Peruvian insiders can offer. Welcome to INCA SOUL, where every journey is a masterpiece.


Contact info

4.8

Excellent

TrustScore 5 out of 5

100 reviews

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Rated 5 out of 5 stars

From the moment I reached out to this…

From the moment I reached out to this company, I have had the most incredible experience. They took care of everything and made me feel at such ease with any questions or concerns. No request is too much with Fredy. If you are planning to visit Peru I cannot recommend ENOUGH this company. I have travelled with other companies but this by far is the best agency I’ve ever traveled with. Kind, patient, understanding, always going the extra mile and with such humility. It’s not just a means to sightsee, it literally is an experience with this company. No company does it better. Fredy has been amazing, and I can’t thank him and his team enough for everything they’ve done to make my experience one to remember

8 April 2026
Unprompted review
Rated 5 out of 5 stars

A private tour with Inca Soul is the way to go

We had an incredible experience with Fredy from Inca Soul Peru, and I truly can’t recommend him enough.

He organized a seamless two-day private tour for us that included the Sacred Valley, private transportation, and Machu Picchu—and honestly, I don’t know how we would have done it without him. The Machu Picchu logistics alone felt overwhelming at first. Between the different circuits, entry times, and coordinating everything with train schedules, it was confusing and a little intimidating. Fredy handled all of it flawlessly. Every detail was taken care of, and all we had to do was show up and enjoy the experience.

I was actually traveling solo when I first booked the trip, but along the way I met some friends who wanted to join. Fredy was able to adjust everything literally last minute and still managed to coordinate it perfectly. That level of flexibility is rare, and he made it feel effortless.

What made it even more special was that Fredy personally guided us through the Sacred Valley on day one. It didn’t feel like a typical tour at all—it felt like we were exploring with a friend. He’s incredibly knowledgeable, but more importantly, he knows how to make the experience feel personal and meaningful. He took us to places I don’t think most people get to see, and along the way, we happened upon a local festival. Because we were on a private tour, Fredy was able to adjust our plans on the spot so we could fully experience it. Those are the kinds of moments you just can’t plan—and definitely wouldn’t get with a large group tour.

He also ended up taking the most amazing pictures for us along the way.

This ended up being one of the most memorable parts of our entire trip. If you’re considering a tour of the Sacred Valley and Machu Picchu, go with Fredy. It makes all the difference.

20 March 2026
Unprompted review
Rated 5 out of 5 stars

Inca Soul - best tour company - best guide

We booked a two-day trip and had the most wonderful experience. Thanks to Fredy and his team, who took care of us from start to finish. Fredy is truly the best tour guide I’ve ever met. From the moment we booked, he stayed in touch—coordinating our travel times, answering every question, and making sure all our admission tickets, train and bus rides, and hotel bookings were perfectly arranged.
At every destination, Fredy made us experience the place rather than just see it, and that really stood out for me. He is kind, patient, and incredibly accommodating. He even went the extra mile to surprise us with an anniversary cake in the middle of nowhere—a gesture we’ll never forget. Throughout the trip, he felt more like family than a guide.
The Sacred Valley and Machu Picchu are breathtaking on their own, but Fredy made the experience truly unforgettable. I would 100% recommend this tour.

21 March 2026
Unprompted review
Rated 5 out of 5 stars

Best experience ever

Fredy gave us one of the best experiences with this tour. We are glad we chose Inca Soul. Machu pichu experience was made memorable too, guided by Cesar. They treated us like a family, gave a personalized experience and even went above and beyond to make it the best tour experience ever. I DEFINITELY recommend them for Cusco/Machu Pichu trips.

21 March 2026
Unprompted review
Rated 5 out of 5 stars

An unforgettable Machu Picchu experience with IncaSoul!

I had a truly wonderful trip to Cusco and Machu Picchu with a group of friends, organized by Freddy Lonconi from IncaSoul. From start to finish, everything was smooth, well organized, and thoughtfully planned.
Freddy was our guide, and he was absolutely outstanding. He is an incredibly knowledgeable and intelligent person who truly brought the history, culture, and spirit of the Inca civilization and Machu Picchu to life. His way of explaining, interacting, and sharing his knowledge made the entire journey easy, engaging, and enjoyable. You can really feel how much he loves what he does.
Thanks to Freddy, we left Peru with such warm and unforgettable memories. The experience was meaningful, enriching, and simply amazing.
I highly recommend IncaSoul, and especially Freddy Lonconi, to anyone planning a trip to Machu Picchu. You’ll be in excellent hands and will have an unforgettable experience!

30 January 2026
Unprompted review
Rated 5 out of 5 stars

Fredy was a very knowledgeable guide

Fredy was a very knowledgeable guide. He made booking very easy, including being very available for WhatsApp calls to answer questions during booking and recommending how to structure the day to make the most of the trip.

On the day of the trip, he made it very simple, from picking us up at our hotel to the train, and he made a great recommendation for a lunch spot in Aguas Caliente.

During the tour itself, I liked that he was very clear about things that are known about the sites vs. speculation. His English was outstanding so we were able to ask all our questions and he could respond clearly.

It’s hard to imagine a better experience. I highly recommend booking this tour!

19 January 2026
Unprompted review
Rated 5 out of 5 stars

Exceptional Tour with Inca Soul

Inca Soul delivered an unforgettable sunrise tour from Cusco to Machu Picchu. Our guides, Freddy and Guido. were exceptional—deeply knowledgeable about Inca history and cosmology, narrating stories and symbolism that brought the ruins to life. The commentary was both scholarly and accessible, adding layers of meaning to every terrace, stone, and sunrise glow. Their passion and expertise clearly mark them as some of the best guides around.

The logistics for our tour were flawless: seamless transfers in Ollantaytambo ensured we arrived at our PeruRail Vistadome train stop with time to spare, and every step of the journey felt professionally managed. From pickup in Cusco to the return, the service was courteous, punctual, and efficient. If you want a stress-free, insightful, and beautifully executed Machu Picchu sunrise experience, Inca Soul is an excellent choice.

21 January 2026
Unprompted review
Rated 5 out of 5 stars

Outstanding Machu Picchu experience…

Outstanding Machu Picchu experience from start to finish. Every detail was handled with precision — excellent food, perfectly planned timing, and high-quality accommodations. The experience felt genuinely private, smooth, and unhurried. The team was always available, proactive, and generous with valuable local insights, which made the journey even more enjoyable. A truly refined, well-curated tour that I would confidently recommend.

7 November 2025
Unprompted review
Rated 5 out of 5 stars

Delivering beyond expectations the whole trip

Inca Soul Tours was recommended from a close friend who experienced the Inca trail hike with their team 7 years ago. From the moment of contact with Fredy and Inca Soul Tours, they went above and beyond in fulfilling every question, expectation, and preparedness that I was planning on. The pre/post hike/camp excursions/transfers/availability was perfect and amazing. It’s truly difficult to think of any way I’d want to experience Cusco, Sacred Valley, Inca Trail, and Machu Picchu in any other way. Simply exceptional all around!!

18 December 2025
Unprompted review
Rated 5 out of 5 stars

Best Peruvian experience

This was by far worth every penny we paid. Fredy curated an experience of a lifetime with our trip to Cusco and Machu Picchu. It started by a pickup at the airport with a luxurious touring van, a fabulous hotel in the center of Cusco, incredible personable tours of Cusco and the surrounding areas and culminated with Machu Picchu which defies expectations. Fredy made the experience seamless, enjoyable and we learned so much more than the guidebooks could ever tell us. I cannot recommend this experience enough - truly incredible to get a local's perspective. More highlights include a wildlife rehab center that we could see local animals and condors!, a glamping lunch overlooking a beautiful lake surrounded by the mountains, and a visit to a textile facility where the lovely ladies showed us how they make all the beautiful handmade alpaca products. Thank you for the memories Fredy!!

24 November 2025
Unprompted review
Rated 5 out of 5 stars

This company goes beyond to ensure your…

This company goes beyond to ensure your experience is excellent . From seamless organisation so your are met at every stop to informative, chatty and lovely guides you learn, enjoy and are taken care of. Big commendation to guide Valerio and to the excellent lunch box . Absolutely take the optional hike to Wyamapicchu for the views . It’s stunning

21 November 2025
Unprompted review
Rated 5 out of 5 stars

Fantastic experience

This was hands down the best tour experience we’ve ever had. After getting stood up by another agency, Inca Soul/Fredy quickly responded and managed to put together a perfect package for us in just a couple of days. We did the 2-day Inca trail together with Elistan, who is the best guide we’ve ever met. He is extremely knowledgeable and he made us feel very well looked after and welcome for the duration of our trip. We will 100% recommend Inca Soul to all our friends and family and will be sure to be in touch the next time we are in Peru.

23 October 2025
Unprompted review
Rated 5 out of 5 stars

Inca Soul Tours - Best in Peru

I started out communicating with Fredy of Inca Soul. He wanted to know all about me and what I was specifically interested in seeing while in Cusco/Machu Picchu. I provided this information and Inca Soul provided a great literary perfectly tailored to my desires and abilities. Inca Soul (Fredy – hometown Cusco) met me at the Cusco Airport and my adventure began.

The hotels Inca Soul selected for me were all great. My daily tours were conducted by either Fredy or Valerio who are both excellent guides. They both knew the areas intimately having been born and raised in the area. Most of the time my driver was Wilson who was a superb driver and navigated the local roads and traffic with ease and obvious knowledge or the area that enabled us to be as efficient as possible.

I saw the Inca sites (Tipon, Pikillaqta, Chinchero (Valerio's home town), Moray, Ollantaytambo, Pisaq, Tambomachay, Puka Pukara, Q'enqo, Saqsaywaman, Qorinkancha and Machu Picchu with Inca Soul and they were all phenomenal visits. They explained each site and answered all my questions.

Each of these Inca sites (and one pre-Inca site) are impressive and I'm glad I toured them. Machu Picchu was even more amazing than I thought it would be. I'm extremely happy I chose Inca Soul as my travel partner in Peru. I would recommend them to anyone who wants to have a great adventure in one of the most amazing places on earth! Fredy and his team are the best!

7 October 2025
Unprompted review
Rated 5 out of 5 stars

Visit to Machu Picchu with Inca Soul Travel

Our experience with Inca Soul and our guide Guido in Machu Picchu was absolutely incredible! From start to finish, everything was perfectly organized — transportation, tickets, timing, and all the little details that made the trip seamless and unforgettable.

Our guide Guido was great — knowledgeable, kind, and genuinely passionate about sharing the history and spirit of Machu Picchu. He brought the ancient site to life with stories and insights. We also appreciated his patience, humor, and care for every member of our small group including our 10 year old son.

Thanks to them, this once-in-a-lifetime experience became even more meaningful and unforgettable. Highly recommend this team to anyone visiting Machu Picchu — you’ll be in the best hands!

24 October 2025
Unprompted review
Rated 5 out of 5 stars

We had a wonderful day touring the…

We had a wonderful day touring the Sacred Valley with Fredy and this company. Great info, great stories, great sites to see. Very impactful. Great family trip. Definitely recommend. Thanks so much!

12 October 2025
Unprompted review
Rated 5 out of 5 stars

An amazing experience

An amazing experience.
The guide Elis has a big heart and even if this tour was beyond my usual "fancyness" standard the price is absolutely matching what you get. I am not going to explain much so that you can be as shocked (positively) as we were.
The long journey to Machupicchu is an experience none of us in the group will ever forget. The chef, the group everything 6 stars over 5
Añay amigos !

8 October 2025
Unprompted review
Rated 4 out of 5 stars

Soulful Last-Minute Adventure

We are grateful to Inca Soul for sharing their local Peruvian history, food, and culture with us. We booked a group tour with them (one month in advance) because we trusted the touring company to handle the stressful details that come with visiting Machu Picchu. They briefed us at the hotel, arranged transportation, packed us a delicious lunch, and enriched our tour with authentic SOUL. Due to some miscommunications between staff, a few mistakes were made that added some stress to our trip, but the mistakes were quickly corrected. Perhaps they could benefit from having one more team member to help confirm details, and perhaps we should have booked sooner. I would recommend booking 2+ months in advance to ensure the best availability and coordination. Overall, we would happily recommend Inca Soul for your next adventure. Thank you to Fredy and Valerio for making this last-minute, memorable trip possible. We will never forget our time in Peru!

11 October 2025
Unprompted review
Rated 5 out of 5 stars

Inca Soul review

Our trip to Peru was absolutely unforgettable, and that was all thanks to Inca Soul! Every part of our itinerary was so well-planned and customized to our groups needs/interests— hotels, transportation (including in the middle of the night to the airport!) , & daily activities. Traveling in Peru without any guidance would’ve been extremely difficult, so I am glad we had Fredy and his team to handle all of the logistics and itinerary!!

Fredy was incredibly kind, patient, and helpful throughout the entire process, always checking in to make sure we were comfortable and enjoying our time. His team and other guides were very kind as well and ensured we had a nice trip.

I am already missing Peru and thinking of my next trip back, will def use Inca Soul when I return. Highly recommend!!!!

24 September 2025
Unprompted review

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