Inception Hosting Reviews 28

TrustScore 4 out of 5

4.0

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Rated 5 out of 5 stars

Over the past year, my Ryzen VPS at Inception Hosting has been fast, reliable, and trouble-free. I don't remember having any downtime at all. The network speeds are above average. I can't comment o... See more

Rated 5 out of 5 stars

Both my 'regular' OpenVZ box as well as my LES boxes are running great! Of course the latter isn't as powerful and great as the first one, considering the low price I pay for those (Anthony probably h... See more

Rated 5 out of 5 stars

They've been around for years, so I am more than comfortable trusting his offerings. For normal service, they're second-to-none in the smaller service market. They can help you with the majority... See more

Rated 1 out of 5 stars

I've bought in February 2 VPS after seeing the commercial proposal on a very well known forum. The 2 VPS have as plan 6GB Ram, 2TB Bandwidth, 2 Core (Holland). I've optimized both VPS (im an... See more

Company replied

Company details

  1. Events & Entertainment

Information provided by various external sources

Providing virtual servers to business and the public since 2011


Contact info

4.0

Great

TrustScore 4 out of 5

28 reviews

5-star
4-star
3-star
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Rated 5 out of 5 stars

Fast, stable VPS

Over the past year, my Ryzen VPS at Inception Hosting has been fast, reliable, and trouble-free. I don't remember having any downtime at all. The network speeds are above average.
I can't comment on tech support, because I've never had to use it.
Recently renewed this for another year.

20 March 2023
Unprompted review
Rated 5 out of 5 stars

Inception Hosting is a great provider!

They've been around for years, so I am more than comfortable trusting his offerings.

For normal service, they're second-to-none in the smaller service market. They can help you with the majority of necessities to migrate services, let you know who to contact for issues they can not handle, and will even sit there for hours to migrate a service fault (if necessary).

They're constantly expanding and upgrading service packages. I can't say enough about this dedication. Thanks for being there!

29 July 2020
Unprompted review
Rated 5 out of 5 stars

Excellent quality service

We have been with Inception Hosting for quite awhile.
The support is magnificent. Anthony really knows how to attend to customers' needs. He is very professional, friendly, helpful and hard working.

We couldn't be more happy.

6 December 2019
Unprompted review
Rated 2 out of 5 stars

Multiple down times

Shared hosting.
Multiple down times, FTP is buggy and slow

22 August 2019
Unprompted review
Inception Hosting logo

Reply from Inception Hosting

Good Evening Karim,

Sorry for the issues you have faced, some of the shared hosting environment was targeted by some persistent and sophisticated attacks which took longer to mitigate than usual.

Having checked your account history I can see no support requests for any FTP issues.

If you would like to open a ticket I would be more than happy to assist or simply refund you as you are clearly not happy with the service.

Anthony.

Rated 5 out of 5 stars

Great service, quick activation

We needed a stable service in several locations for remote monitoring. We picked Inception's service in Italy as it was a good fit.

Anthony is super friendly, everything just works out of the box. No issues. I can definitely recommend.

3 June 2019
Unprompted review
Rated 5 out of 5 stars

Very happy with their services

Very happy with their services, very cheap (almost unbelievably) whilst still maintaining good server performance. I can't say much for their support since thankfully I haven't needed to contact them regarding my unmanaged service yet, :)

Thank you

8 May 2019
Unprompted review
Rated 1 out of 5 stars

Can't cancel, just money down the drain

Ordered a server, worked fine, until I cancelled it. I cancelled it just over 1 month prior to the renewal date, received an email from them confirming that the service was cancelled. Then on the renewal date I received an invoice. I contacted them requesting my money back, they said I hadn't cancelled my paypal agreement (nothing of this mentioned in the confirmation email) and although the service was ended by now, so they had my money for no service, they refused any refund.
Whilst sharing my experiences with Inception on a forum someone who claimed not to work for Inception seemed to know a lot more about my data than someone not involved with Inception would. When asked where he got the information from he said 'Some private thread on LET, but I will leave it to the provider to say something' (the reference to this forum has had to be removed since it was disputed by Inception Hosting as being 'promotional references or links to other companies or websites that aren’t directly related to your buying or service experience' despite it being relevant to my service experience). I will leave it to you to make any inferences as to how Inception Hosting treat your data.

1 May 2019
Unprompted review
Inception Hosting logo

Reply from Inception Hosting

YOUR OWN CANCELLATION COMMENTS FOR THE SERVICE: Reason: No complains as to the service, everything has been great thank you. I'm just consolidating a few services into fewer servers, and found offers of VPS's with more memory/disk/performance for similar price I'm paying here. So ultimately just came down to cost.

You seem to enjoy being selective with the truth, what actually happened is that you agreed to the terms which state if you chose to set up a paypal subscription, it is yours to maintain and cancel afterwards.

YOU chose to set up a paypal subscription, upon cancelling you ignored the huge bold highlighted in yellow text on the screen telling you to cancel your subscription.

Then, as expected because you ignored everything paypal paid your subscription, you then sent an email asking what is going on and asking for a refund, literally 4 minutes later you filed a charge back.

I went to great lengths to try and explain this to you but what you REALLY want is for a refund to happen AS WELL as the charge back meaning you get paid twice as the funds have already been withheld from Inception Hosting limited as a result of your charge back.

You are so unwilling to listen to common sense and reason it is frankly beyond belief, I told you that while you have the charge back active I cannot help you because I do not have access to those funds, if you had just not pulled that trigger (IN 4 MINUTES!) or cancelled your charge back you would have your money back by now.

This is nothing that has not been explained to you already in GREAT DETAIL, you are clearly just seeking to cause maximum damage for some reason, after wasting an hours or so going over this with you we have just started sending standard responses because nothing can be done about this situation until the charge back (in your control) has been closed or concluded.

So an accurate review from your perspective would be "I forgot to cancel the subscription i set up with paypal and now I am angry about it because instead of asking for a refund I filed a charge back"

Nothing would make me happier than to have responded to your email in 1 minute instead of 10 minutes before you filed the charge back so I could have avoided all this wasted time and just have refunded you. YOU REMOVED THIS OPTION!

Rated 5 out of 5 stars

Helpful host with great value and uptime

Having been a customer since 2014, I’ve been impressed with the support (friendly and fast), the uptime, the performance and the price of the services from Inception Hosting. They’ve only continued to improve with time.

28 March 2019
Unprompted review
Rated 4 out of 5 stars

Host is good with people, i'm bad with hosts

Host seems good however i had an issue where i could not use my account without verifying my address with documents (due to an error when creating the account) thus i have been issued a refund, will update here when i receive the refund however overall situation was dealt with in under a few hours which i consider it to be legitimate and trustworthy.

10 December 2018
Unprompted review
Rated 5 out of 5 stars

A premium VPS for the lowest price.

This is one of the best companies I've been working with. I have a premium VPS for a really really low price, bought on Black Friday of 2016. 6GB RAM / 100 GB HDD / 4TB BW. Amazing.

I wanted one more but they were OOS last year.

Just one support ticket (nothing urgent) since I bought it, answered in less than 30 minutes . You are at good hands with Anthony.

Recommended definetily.

7 March 2018
Unprompted review
Rated 5 out of 5 stars

Both my 'regular' OpenVZ box as well as …

Both my 'regular' OpenVZ box as well as my LES boxes are running great! Of course the latter isn't as powerful and great as the first one, considering the low price I pay for those (Anthony probably has zero profit on those guys), it's still pretty awesome. Every time I have some problem, one e-mail to Anthony and he'll do his best to help you. Great guy, great services, great company. I hope to stay at Inception Hosting for quite some time :-)

17 August 2017
Unprompted review
Rated 5 out of 5 stars

Nothing to complain

InceptionHosting is the place to get servers at a very fair price.
The Support is also very fast and always friendly and trying to help you.
All in all perfect for me.

11 August 2017
Unprompted review
Rated 5 out of 5 stars

great cheap hosting

I have had a LES vps from them for about 4 moths now and I have not had any issues whatsoever. they are the cheapest provider that I have seen. so keep it up.

10 August 2017
Unprompted review
Inception Hosting logo

Reply from Inception Hosting

Much appreciated, thanks for your review!

Rated 5 out of 5 stars

Amazing.

I've been using Inception Hosting for around a year and a half now, and have to say that my VPS with them has been one of the most stable VPSs I've owned, despite it being the cheapest.

I started out with 1 NAT VPS in their UK location in May of 2016, and was amazed at the quality of service that I was receiving for a product so cheap, and amazed too at the efforts that were put into to keeping a non-SLA service running as stable as it has been. Based on the uptime monitoring software I'm using, the VPS has had an uptime of 99.99388% since I started monitoring it, which is pretty impressive for a service costing under 5 euros a year.

Whilst there have been a few issues a long the way, such as location changes, InceptionHosting have always done a great job communicating with clients & letting them know ahead of time what's going on - transparency at this level is something that I really appreciate in hosts.

Since that stage, I now have 5 VPSs with InceptionHosting - 1 in each of their low end spirit locations, all of which are performing amazingly well for the price I'm paying. InceptionHosting would now be one of my go-to hosts for anything I needed high availability for based on the efforts they go to keeping a low to no profit service running at the standards that they have done.

9 August 2017
Unprompted review
Inception Hosting logo

Reply from Inception Hosting

Much appreciated, thanks for your review!

Rated 5 out of 5 stars

Excellence Personified

I have used this host for many years in many locations. They always have good deals and work hard to make everything just right. I rarely have a problem, and if I do they are right on top of it.

Always a pleasure to work with professionals looking to give a little back to the community as well. This is one company that is for real and works hard to maintain excellence.

9 August 2017
Unprompted review
Inception Hosting logo

Reply from Inception Hosting

Much appreciated, thanks for your review!

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