As you know, asking for debt assistance is embarrassing and personally stressful. The staff I have had the pleasure of talking to did everything right when helping me. They were kind, patient and und... See more
Company replied
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See what reviewers are saying
Over all it is a good service. I have have a few issues with your company. Had one of my accounts that was consolidated get took it off the program and wasn’t picked up for several months. And most re... See more
Company replied
They held my hand thru the process, and reduced high interest cards to 6.9% interest, set easy to afford monthly pmts and were available by phone, offered classes and education articles for sound fina... See more
Company replied
I am halfway through a 4- year debt management plan. Insight made it easy to enroll by dealing with creditors. The awfulness of large debt eased from fear, panic, and shame into a steady, doable lean... See more
Company details
Written by the company
Debt Relief Solutions: Nonprofit Credit Counseling, Debt Management and Debt Consolidation. Helping Millions Become Debt Free Since 1997.
Contact info
5750 Major Blvd, Suite 300, 32819, Orlando, United States
- (800) 565-8953
- contact-us@incharge.org
- incharge.org
4.7
Excellent
2k reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
This is legit!!
This is a godsend. It’s the only one you can trust, it’s a Non Profit. They are so kind and helpful. Initially I left off a couple creditors but have since added them into my program. Incredibly easy to use the app to check up and inquiries are always responded to. I’m really happy I finally took charge of my situation. I’ve already paid of 20% of my debt and the interest is no longer compounding! Thank you to everyone who works at InCharge.
13 February 2024
Unprompted review
Always willing to work with me.
Always willing to work with me when I have financial difficulties.
6 February 2024
Excellent company! I highly recommend them!
So thankful for this company who have been so helpful and on target with all my issues.
1 February 2024
I started with 5 credit cards past due
I started with 5 credit cards past due. I now have all paid off but one. I’ll have it paid off in July. I’m grateful for In Charge Sebt Solution.
29 January 2024
Easy and convenient to budget
19 January 2024
How easy it is to setup the payments…
How easy it is to setup the payments and how efficient the customer service is
27 January 2024
You’re helping me get out of debt
You helping me get out of debt. I can’t thank you enough!
26 January 2024
The only problem I had was the length…
The only problem I had was the length of time it takes to process payments 10 days is to long.
18 January 2024
Reply from InCharge Debt Solutions
Hello Kimberly,
Thank you for your feedback, although, we are sorry to hear about this and would like to discuss your concerns further. An attempt was made to speak with you but we could only leave a voice message. Please contact us at the telephone number provided in your voicemail. We look forward to connecting with you.
Sincerely,
InCharge Debt Solutions
Careful tracking of payments
9 January 2024
Everything the company stated before I…
Everything the company stated before I signed up has been done. It's nice to see my progress. It's a big relief seeing the amount I owe go down fast because they were able to get the interest rates down.
26 December 2023
They helped me with getting some relief…
They helped me with getting some relief from my debt
16 December 2023
Unprompted review
Customer service is always helpful and…
Customer service is always helpful and pleasant and makes it is easy to communicate with them. They notify you of all the payments made to your accounts.
7 December 2023
Better than other debt relief companies
I like that this company doesn't destroy your credit while you are working with them unlike other debt relief programs. With incharge, you can see your progress and you still have a good relationship with your creditors.
5 December 2023
My experience with in charge and all…
My experience with in charge and all the representatives is always delightful. I always get great customer service. My questions and requests are always taking care of with no issues.
1 December 2023
You have helped me with resolving mty…
You have helped me with resolving mty problems. Thank you very much.
20 November 2023
It's a very easy experience!
They respond fairly quickly to emails and take care of everything for me. It's made my life so much simpler!
18 November 2023
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