Very sound to deal with, extremely helpful customer service before and after purchase. Fast delivery, ordered Thursday evening, arrived Monday afternoon. Bulbs are outstanding. Bought Led’s for my 202... See more
Company replied
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Excellent LED Bulbs from Inch Autos The LED bulbs from Inch Autos are top-quality. Bright, clean light output with a solid build that feels durable and well-made. Installation was easy, and the p... See more
Company replied
I am very happy with the LED lights I got from inch autos. The delivery and customer service was top notch and the LED headlights have completely transformed my night time driving experience from poor... See more
Got a full LED conversion for my Corolla E12 absolutely crazy light!! It’s almost like you’re always driving by day. Absolute A1 to deal with 👌🏻 Highly recommended. You won’t get brighter!
Company details
Written by the company
Supplying car accessories
Contact info
Killarney, v93vk11, Killarney, Ireland
- 0646694177
- info@inchautos.ie
- inchautos.ie
4.4
Excellent
250 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 83% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Quick delivery
1 November 2023
Reply from Inch Autos
Hi Amy,
Thank you for your positive feedback on our delivery service! We're delighted to know that your order arrived quickly. Our team works hard to ensure your experience is seamless from purchase to delivery. If there's anything else we can do for you, please don't hesitate to reach out.
Best regards,
Donal
Items arrived very quickly and exactly…
Items arrived very quickly and exactly as they appeared on the website. Very happy.
27 October 2023
Reply from Inch Autos
Hello Craig,
We're absolutely delighted to hear that your items arrived not only swiftly but also met your expectations! Your satisfaction is what we aim for, and it's great to know we hit the mark. Enjoy your purchase, and should you need anything else, we're just a message away.
Best wishes,
Donal
K65 led bulbs!
Excellent service fast shipping reasonably priced. Excellent Quality products. I messaged one of the lads late one evening and after giving some information on my headlamps I was sent a link to the correct bulbs. Fantastic light output!
30 October 2023
Reply from Inch Autos
Thank you so much for your wonderful review! We're thrilled to hear that you're pleased with the K65 LED bulbs and our customer service. Your satisfaction is our top priority, and we're glad we could help you find the correct bulbs for your headlamps. If you need any more assistance or have further questions, we're always here to help. Thanks again for choosing our products and for taking the time to share your experience!
Warm regards,
Donal Inch Autos
Second time coming back for lights for…
Second time coming back for lights for another car. Great customer service and got them in no time. Would recommend
28 October 2023
Reply from Inch Autos
Dear Patrick,
We're delighted you came back to us for your car lights and even happier you were pleased with the service. Thanks for the recommendation!
Great quality
Great quality bright light with a sharp pattern and overall great customer service. Highly recommended.
14 October 2023
Reply from Inch Autos
"Hello Kailan,
Thank you so much for your positive feedback! We're thrilled to hear about your experience with our product and customer service. Your satisfaction is our top priority, and we're grateful for customers like you. If there's anything else you need in the future, please don't hesitate to reach out. Thanks again!
Warm regards,
David Inch Autos
Very good quality service
Very good quality service. Great lads to deal with very helpful. Knew exactly what I was looking for and was able to sort the LEDS for me. Highly recommended
26 September 2023
Unprompted review
Reply from Inch Autos
"Hello Jessica,
Thank you for taking the time to share your positive experience with us! We're delighted to hear that you found our service of high quality and that our team could assist you with your LED needs. We truly appreciate your recommendation and look forward to serving you again in the future.
David Inch Autos
Great service very easy to deal with
Great service very easy to deal with. Have the led nearly a year and they still going strong. He knows he’s bulb sizes too best man around.
Thanks again sir 👍
13 October 2023
Unprompted review
Reply from Inch Autos
Dear Rytis,
We're thrilled to hear about your positive experience with our products. Knowing that our LEDs have served you well for nearly a year truly makes our day. Your feedback is greatly appreciated, and we look forward to assisting you in the future.
Best wishes,
David Inch Autos
Website is very wrong
3 October 2023
Reply from Inch Autos
Hi Calum,
We apologize for any confusion or inconvenience our website may have caused. Since your message, we've been hard at work making improvements to ensure everything is accurate and user-friendly. Your feedback is invaluable to us. If you have any specific issues or suggestions, please let us know so we can address them promptly.
Best regards,
Daniel
Great service
19 September 2023
Reply from Inch Autos
Dear customer,
Thank you so much for your positive feedback! We're delighted to hear you had a great experience with our service. Our team is committed to providing the best service possible, and it's always rewarding to know when we've succeeded. If there's anything else we can do for you, please don't hesitate to reach out.
Warm regards
Daniel
good job well done.
28 September 2023
Reply from Inch Autos
Dear Jurek,
Thank you for your commendation! We are thrilled to have met your expectations and appreciate the time you took to share your exprience. Our team strives for excellence, and your acknowledgement is a great encouragement for us. Should you require further assistance or have any suggestions, feel free to reach out.
Best wishes,
Reply from Inch Autos
Dear John,
We're delighted to hear that the product met your expectations and was delivered efficiently. Your satisfaction is our top priority, and we're glad we could provide you with a seamless experience. Thank you for taking the time to leave a review. If there’s anything else we can do for you, please let us know.
Warm regards,
Daniel
Hasn't replied to me about returns
19 September 2023
Reply from Inch Autos
Dear Tomás,
We sincerely apologize for the oversight in responding to your query about returns. Customer satisfaction is crucial to us, and we regret any inconvenience we may have caused you. .
Again, our apologies for the delay, and thank you for your patience.
I ordered part at 1pm and it was…
I ordered part at 1pm and it was delivered by a post the next day. Part cost 50% less than most other offers online.
11 September 2023
Reply from Inch Autos
Dear Paul,
Thank you for the fantastic review! We are thrilled to hear about your positive experience with the swift delivery and the competitive pricing. Your satisfaction is our top priority and it's great to know we hit the mark for you. Looking forward to serving you again in the future.
Best wishes,
Donal
Lovely helpful guy
I have to say their communication could be improved a wee bit, but that aside was delighted with the product. There was a delay but they very kindly and were lovely to deal with on the phone, gave me an additional product to say sorry. Highly recommend .
2 September 2023
Reply from Inch Autos
Dear Anne,
Thank you for your kind words and understanding. We're glad to hear that you were pleased with our customer service and the resolution offered. Your feedback is valuable to us and we'll strive to improve our communication as suggested. We appreciate your recommendation and look forward to assisting you again in the future!
Warm regards
Daniel
Reply from Inch Autos
Dear BOC,
We're thrilled to hear that you're satisfied with the prompt delivery and the quality of the product! Ensuring that our customers receive great value is a top priority for us. Thank you for taking the time to share your positive experience.
Best regards,
Donal
Speedy service and prompt delivery…
Speedy service and prompt delivery definitely would recommend and will be a returning customer
6 August 2023
Reply from Inch Autos
Dear Josh,
Thank you for your wonderful feedback! We're so glad to hear our service met your expectations in speed and reliability. It's our pleasure to serve you, and we're looking forward to having you as a returning customer. Your recommendation means the world to us!
Warm regards,
Daniel
Good product and fast delivery
1 July 2023
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