Independent Physio ltd Reviews 

61
TrustScore 5 out of 5

4.8

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Evaluating 36 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the professional and knowledgeable staff for delivering exceptional physical therapy sessions that make a genuine difference. Many consumers note that the customized treatments effectively reduce pain, relieve discomfort, and significantly improve overall mobility after injuries. However, some people mentioned that their physical issues or injuries were not completely resolved despite the helpful care. Reviewers also deeply appreciate the helpful home exercise programmes, clear guidance, and welcoming booking process provided during recovery. People consistently highlight the prompt appointment scheduling and friendly environment that keeps them motivated throughout recovery.

What people talk about most

Service

People report positive experiences with service, highlighting professional care and effective treatments that... See more

Staff

Reviewers express high satisfaction and appreciation for the staff, highlighting their professional,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I had several sessions with Miss Shivani Deshmukh and she was fantastic. We built up a genuine rapport and she was able to work wonders on my shoulder injury. Hopefully (in the nicest way) I won't nee... See more

Rated 5 out of 5 stars

Wonderful support and on going exercises have made a real difference. Still need to keep going with exercises but what a huge difference the physio has made. Getting (nearly) back to a normal kn... See more

Rated 5 out of 5 stars

The treatment I received has been excellent in comparison to previous physio I have had. The physio was knowledgeable and friendly putting me at ease throughout my course of treatment. I now feel we... See more

Rated 5 out of 5 stars

Independent Physio ltd staff knows how to do their job. Not only that, time keeping is their priority, customer care they are the best. Their physiotherapy sessions are top notch. After each and every... See more


Company details

  1. Physical Therapy Clinic
  2. Physiotherapist

Written by the company

Improve Quality of Life! Clinics In- Wolverhampton, Birmingham, Shrewsbury, Newcastle Under Lyme, Burton-On-Trent, Redditch & Chester. Registered and Accredited with all major health care providers like BUPA, AVIVA, MAXIMA, WPA & Many More.


Contact info

4.8

Excellent

TrustScore 5 out of 5

61 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.8

All reviews

(61)

35 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Yesterday was my last visit with Chatan…

Yesterday was my last visit with Chatan who has helped me with both hands which were becoming immobile. Without his help my hands would be stiff and painful. I now have hand and wrist that are stronger and will become more so with the exercises I need to keep up. Thank Chatan working with you and receiving physio from you has helped me so much. I would recommend this service to all.

12 July 2024
Unprompted review
Rated 5 out of 5 stars

Excellent service

Excellent service. Had a damaged achilles tendon and needed treatment over a two month period. Great treatment and exercises via an app, with useful tracking and videos.

24 June 2024
Unprompted review
Rated 5 out of 5 stars

Effective treatment.

The treatment plan provided was effective and helped improve my condition. The physiotherapist gave helpful ongoing advice.
The service was professional and effective.

20 March 2024
Unprompted review
Independent Physio ltd logo

Reply from Independent Physio ltd

Hello Dianne, thank you so much for your kind words. It was a pleasure to treat you & really glad we were able to help you. We wish you all the very best!

Rated 5 out of 5 stars

Amazing efficient service!

The service received was fast and efficient.
I was reffered to a physio location of my convenience and the physio was attentive and accommodating in terms of appointment timings and holidays. Highly recommend

1 December 2023
Unprompted review
Independent Physio ltd logo

Reply from Independent Physio ltd

Hello Modesta, thank you for your kind words.
We are glad that we were able to help you & would like to wish you all the very best for the future!

Rated 5 out of 5 stars

Professional and knowledgeable staff

Professional throughout and the physiotherapist was very knowledgeable. Before each appointment, I would get a text message to remind me of the time which I thought was quite neat. Definitely saw progress with each session as the pain gradually eased off. Overall no complaints and would certainly recommend it.

5 October 2023
Unprompted review
Rated 5 out of 5 stars

His knowledge

His knowledge, personality and personalised treatment plan. Great work thank you.

1 May 2023
Unprompted review
Independent Physio ltd logo

Reply from Independent Physio ltd

That's really great Mr Farnell.
Thank you so much for encouraging words.

Rated 5 out of 5 stars

Efficient and effective

I was referred to the above clinic. The system worked very well and the appointments all went smoothly. Exercises were well explained and the problem was resolved very quickly

27 April 2023
Unprompted review
Rated 5 out of 5 stars

Amazing experience!

Amazing service! Booked through my private insurance, had no issues and Shweta was an expert! Fixed my sprained ankle in no time!

13 March 2023
Unprompted review
Rated 5 out of 5 stars

Would definitely recommend

Shweta was amazing. Week 1 and I had pains, bruising and swelling in my lower left leg and ankle and in the base of my spine (from a car accident). She very quickly identified the problems and with a mixture of ‘hands on’ manipulation and targeted exercises, the pain has gone in both areas after only a little over 4 weeks. Lots of great advice too and the app with the exercises had videos etc to show exactly what to do. Would 100% recommend. Very much appreciated.

12 October 2022
Unprompted review
Independent Physio ltd logo

Reply from Independent Physio ltd

Hello Stuart, that's really encouraging!
Thank you so much for your feedback which really makes us thrive to keep doing the best for our patients. We would like to wish you all the very best for the future.

Rated 5 out of 5 stars

Excellent treatment from Independent Physio…

I was referred to Independent Physio following a back injury and the treatment that I received from Chetan was superb. Very considerate, professional and effective in determining what was wrong and in facilitating recovery.

24 May 2022
Unprompted review
Independent Physio ltd logo

Reply from Independent Physio ltd

Hello Mark, thank you so much for the encouraging feedback. It was a pleasure to work with you & we are glad that we were able to help you. Wishing you all the very best. Thank you.

Rated 5 out of 5 stars

Chetan is very skilled at his trade

Chetan is very skilled at his trade.
He takes time to really understand your issue and is very good at deep tissue therapy. Any more physio requirements I’ll be going back to Chetan, no question.
Highly recommended.

13 May 2022
Unprompted review
Independent Physio ltd logo

Reply from Independent Physio ltd

Hello Will, thank you for the lovely feedback. It was a pleasure to meet & treat you. We wish you all the very best for the future.

Rated 5 out of 5 stars

Amazing 🤩 people and amazing work

Amazing 🤩 people and amazing work. The staff here are so lovley honestly they are so understanding and caring. And Chetan did a really good job helping my back get better ❤️‍🩹 from suffering after being in car crash. 💯 peecent recommend going here for any treatment they offer. 😊 💜 thank you so much ☺️

12 May 2022
Unprompted review
Rated 5 out of 5 stars

Excellent advice and treatment by the…

Excellent advice and treatment by the team and especially the physio Shweta at the Edgbaston clinic.
Punctual and efficient service, no long waits. Thorough treatment and recommended exercise regime.

7 May 2022
Unprompted review
Independent Physio ltd logo

Reply from Independent Physio ltd

Thank you so much Thomas! We wish you all the very best for your future basketball matches/games! You will make us proud.

Rated 5 out of 5 stars

Excellent service

Excellent service. Appointments were very well managed with DM reminders before every session. Chetan did a great job in treating my tennis elbow. Just what I needed.

22 April 2022
Unprompted review
Independent Physio ltd logo

Reply from Independent Physio ltd

Thank you so much Rob! It was a pleasure treating you & we are glad that we were able to help you. We wish you all the best :-)

Rated 5 out of 5 stars

Very professional

Very professional, I had whiplash and was in quite a bit of pain, had physio here and it was amazing, the pain stopped after 2 session, they gave me advice and showed me techniques to improve the strength in my neck going forward.

9 March 2022
Unprompted review
Independent Physio ltd logo

Reply from Independent Physio ltd

Hello Sarah, thank you so much for lovely & encouraging words. We wish you all the very best for the future!

Rated 5 out of 5 stars

Fantastic service!

I had a fantastic experience with my physio sessions. I was offered tangible help and advice, as well as hands-on treatments that worked. My therapist communicated well with me throughout regarding appointments and exercises, and I could get in touch when needed. I have had a huge improvement in the problems I presented with. Thank you!

3 March 2022
Unprompted review
Independent Physio ltd logo

Reply from Independent Physio ltd

Hello Kerry, thank you so much for such beautiful & encouraging words. We are really glad that we were able to help you. We wish you all the very best for the future. :-)

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look