The correct parts were sent promptly and were straightforward to fit. I phoned to enquired when I would get delivery, and at that moment they arrived. Problem solved. 👍👍👍
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Ordered on the 7th Jan. Marked as dispatched. No contact. I phoned on the 16th to be told it didn't go out as they were damaged. Now waiting on your stock to be shifted around with Glasgow. Why could... See more
I needed a tow bar fitting at short notice and Howard gave me the confidence the work would be completed on time. Efficient friendly approach from all the team and great customer service. Thanks Ho... See more
First Class Service and easy to deal with.Highly Recommended.
Company details
- Trailer manufacturer
- Towing Equipment Provider
- Trailer dealer
- Trailer rental service
- Trailer repair shop
Written by the company
Since our humble beginnings back in 1968, Indespension has grown to be one of the leading manufacturers, retailers and resellers of trailers and towing products across the globe. We offer an extensive range of services in all of Indespension branches across both the UK and Ireland, including trailer sales (new & used), trailer hire, trailer servicing, towbar fittings, towbar servicing and number registration printing.
Contact info
38A Nimmings Road, Halesowen, B62 9JE, West Midlands, United Kingdom
- 0121 561 5467
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Hasn’t replied to negative reviews
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Great
The correct parts were sent promptly and were straightforward to fit. I phoned to enquired when I would get delivery, and at that moment they arrived. Problem solved. 👍👍👍
Ordered on the 7th Jan
Ordered on the 7th Jan. Marked as dispatched. No contact. I phoned on the 16th to be told it didn't go out as they were damaged. Now waiting on your stock to be shifted around with Glasgow. Why couldn't they send it to me directly. No contact or updates since that phone call and I'm still waiting. This is a £15k project that I have a deadline for and this has caused considerable delays. Pretty poor service and it would make me seriously consider using indespension again in the future.
Adam @ full circle saunas
Great customer service
Great customer service, received a link for the product I was looking for immediately which was dispatched quickly.
Excellent Service
I needed a tow bar fitting at short notice and Howard gave me the confidence the work would be completed on time.
Efficient friendly approach from all the team and great customer service.
Thanks Howard for going the extra mile to make it happen.

Reply from Indespension - West Midlands
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