Indi Dog Reviews 

212
•
TrustScore 4 out of 5

4.1

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Review summary

Created with AI, based on recent reviews

Looking at 62 reviews, reviewers had a great experience with this company. Customers consistently praise the outstanding craftsmanship, beautiful colors, and thoughtful design of the custom pet accessories. People frequently mention that the products feature soft padding and durable, high-quality materials that keep dogs very comfortable during daily walks. Many users also appreciate the secure, functional fits tailored carefully for various dog breeds and sizes. However, some reviewers were not happy with the delivery times, noting that orders often took much longer than expected to arrive. Additionally, a few customers experienced poor communication from the business when trying to track their delayed shipments or obtain updates.

What people talk about most

Product

Customers consistently note positive experiences with product, highlighting the excellent quality, beautiful... See more

Quality

Customers expressed great satisfaction with the overall quality and craftsmanship, highlighting that products... See more

Order

Clients share ambiguous opinions on order experiences, noting that while ordering was easy and sizing... See more

Delivery service

Users describe ambiguous interactions with delivery service, reflecting mixed opinions among reviewers. While... See more

User experience

People report mixed feelings regarding the user experience. While some consumers faced frustration due to a... See more

Reviews shaping this summary

Rated 4 out of 5 stars

I've purchased a few of these harnesses over the years and the quality and attention to detail couldn't be better - it's perfect. The webbing used is soft, the fleece padding is comfortable for my dog... See more

Rated 4 out of 5 stars

I love the colour & my products were good quality. However the nose strap doesnt loosen as it should when dog isnt pulling. I feel the ring under the chin should be a little bigger to enable it to loo... See more

Rated 4 out of 5 stars

Shipping took longer than expected and I wish communication had been a bit more forthcoming, but I would order from this company again. They were honest and pleasant to deal with and the harnesses are... See more


Company details

  1. Pet shop

Written by the company

Small family business which has hit difficult periods previously, committed to doing better with shorter turnaround times and better communication.


Contact info

4.1

Great

TrustScore 4 out of 5

212 reviews

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4.1

All reviews

(212)

55 reviews in the last 12 months

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Rated 3 out of 5 stars

Disappointing

I was really excited to find a harness making business in the UK that promised to make a harness for my dog. I have a very delicately boned small miniature poodle and have been trying to find a harness to fit her as she has a very small neck but being a poodle has a large chest in comparison. I sent the measurements and payment but then didn't hear anything from them for nearly a month. Upon contacting them they apologised and said their machine had broken down and I would receive the harness within the week. I really think that when the machine broke down they should have contacted their customers still awaiting harnesses and explained the delay.
Then the harness didn't arrive within the week.
However, we finally received it and upon opening it I was immediately very disappointed. It is heavy, it weighs 3x as much as her previous harness but is basically the same size. It's covered in metal buckles and lots of very long straps even though I gave them specific measurements. I know this gives me lots of adjustment but I don't need that as she is fully grown. I had to adjust the metal buckles so they didn't rub on the underside of her front legs where they meet the body. She can't roll in the grass with it on as the buckles get in the way. She doesn't chase her sister as much because, we think, the harness is too heavy.

We did like the plastic clips as they weren't as tiny as on her previous harness so are easier to unclip and clip up. We did like the hoops for her lead which are sturdy and look like they'll last. It is well made and good value for the money just much too bulky for such a delicately built dog.

1 October 2025
Rated 3 out of 5 stars

This small harness is beautiful but ZI…

This small harness is beautiful but ZI made a mistake when I ordered and should have asked for medium. It is the second harness I have ordered and unfortunately I got it wrong. I emailed within approximately three days but didn’t receive a reply. Your communication is very poor. I now have a beautiful harness which I can’t use 🥴

29 September 2025
Rated 5 out of 5 stars

Great little company

I've used this small company several times over the past 8 years. Their harnesses and leads are very well made, sturdy, easy to wash and look great.

Fast delivery (less than 7 days).

21 August 2025
Rated 5 out of 5 stars

I ordered an Indi-dog houdini harness…

I ordered an Indi-dog houdini harness and it's fabulous. Very well made with quality material. It looks beautiful on my boy and the yellow colour suits him. Just waiting for his matching lead, which will hopefully come this week. There was a delay in the safe snap clips so hopefully they've arrived.

21 August 2025
Rated 5 out of 5 stars

Unique products and fantastic quality!

I bought a lead from here well over 10 years ago. Sadly I lost it on a walk recently. So I bought the new one that doubles as a walking belt for small dogs. I love it!! It’s already had to be washed and it washed beautifully.

It’s so useful. It adapts to my waist size depending on what I’m wearing and gives my dog freedom. As he’s got older he’s got more stubborn (!) so stops suddenly and demands to sniff or whatever. My shoulder is no longer in danger of being pulled out of joint!

It’s super easy to adjust the length so I can make it safe for him when on pavements etc. I love this lead!! Quality is fantastic. Please use this amazing website and support a small business!! You won’t be disappointed and the products will last you a lifetime.

21 July 2025
Rated 5 out of 5 stars

Perfect fit for my tall slender malinois mix

I've been searching for ages to find a harness that fits my long-bodied, skinny Malinois mix, and this one checks all the boxes! The handle on the back has been especially helpful during his more reactive moments—it gives me quick, confident control when I need it most. I also highly recommend choosing the option with the front clip if you plan to walk in busier or more crowded areas. It offers better steering and helps reduce pulling without restricting movement.

The Y-shape design in the front is fantastic—it avoids putting pressure on his chest and allows full range of motion in his legs. Plus, the additional clip on the back is a game changer for managing his quick, squirmy movements.

The fit is impressive and very customizable. I highly recommend following their measurement guide carefully—my dog is typically a medium in most brands, but based on their sizing, I ordered a large. He's about 40 lbs, very tall and lean, and the large fits him perfectly.

Shipping took about 2.5 weeks to Southern California, which they mentioned up front, and it was absolutely worth the wait. This is a high-quality harness and a great business to support. I'm thrilled with the product and will definitely be recommending it to other dog owners!

6 July 2025
Rated 5 out of 5 stars

I’ve finally found the perfect harness…

Can honestly say this harness is well well worth the wait. I know we usually expect things quick these days but some things are so worth it and this is one of those. I’ve ordered so many harnesses over the years and I have never been happier than I am with the Houdini. So many adjustments which is superb! Nice padding, sturdy but lightweight. Podenco colours are fab, and Gypsy and myself are proud to show it off and to stop and talk to others who have complimented it on its origin and the plight of podencos. Highly recommend and thank you :-)

3 July 2025
Rated 5 out of 5 stars

Gear that outlives the dogs themselves

Indi dog have made gear for my dogs for the last 15 years. All of the gear is still going strong despite multiple washes, seaside trips, dragged through hedges and everything else my dogs put the gear through. All my dogs from the first purchased have now passed on.

My most recent purchases have been new leads for my newest additions. Made to the exact specifications of the other leads.

27 June 2025
Rated 5 out of 5 stars

Absolutely beautiful harness and lead

Absolutely beautiful harness and lead, my cheagle is happy wearing this it gives him all the movement he needs for awesome walkies. We have struggled with harnesses until now mainly because he’s a sensitive little chap but I really think this is his forever harness.

3 June 2025
Rated 5 out of 5 stars

The 3 point Houdini harness is superb (very long lasting, robust and well designed)

I have had 3 point Houdini harnesses from Indi-Dog for years for different shapes and sizes of dogs. I cannot over-state how well made and robust they are. I have adopted some very frightened dogs who could escape any harness, but not the 3 point Houdini. This allowed us to open up these sad dogs lives so they could enjoy walks securely and safely until they gained their confidence and recall skills. It is no exaggeration to say that one of these harnesses with the handle on the back saved the life of one of my dogs last year. He accidentally fell into a fast running stream and nearly got dragged under the water but with a quick grab of the handle he got pulled out no harm done. The handle is great for close control as traffic passes you on narrow lanes too. They are so well made with attention to detail like slightly curved clips which sit comfortably around the body curves instead of bulky flat ones and you can have clips at the neck for head shy dogs as well. I have found them very long lasting and hard wearing even when they get wet everyday and I wash them in the washing machine occasionally (I'm not sure this is something Indi-Dog would recommend though). I have never had one break or let me down in any way even with a big dog pulling hard. I have to admit that the last time I ordered, they were so busy that it took a long time for the harnesses to come and the lack of communication made me think I'd been ripped off, but it wasn't true - when my order arrived it was well worth waiting for.

3 June 2025
Unprompted review

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