Indian e-Visa Reviews 3

TrustScore 3 out of 5

2.8

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Company details

  1. Travel agent

Written by the company

Apply for your Tourist e-Visa using our secure online system Our visa services are fast and efficient. Use our visa service to save time and obtain your Indian eVisa


Contact info

2.8

Average

TrustScore 3 out of 5

3 reviews

5-star
4-star
3-star
2-star
1-star

Replied to 100% of negative reviews

Typically takes over 1 month to reply

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

DO NOT USE - Scam website

Scam website do not use. Mimics the government website so its not clear you are providing detailed passport information to an agent.
Paid the $200 for my visa and have no visa or refund. They have been ignoring my emails for two months now.

Application ref: TMP260114173266716

26 February 2026
Unprompted review
Indian e-Visa logo

Reply from Indian e-Visa

Dear Alice,

We’re sorry to hear about your experience. Please note that we are an independent visa assistance service, not a government website, and this is stated on our platform.

We could not locate your case based on this review. Kindly share your application reference number or contact our support team so we can investigate and assist you promptly.

Rated 1 out of 5 stars

About to completely cancel trip planned…

About to completely cancel trip planned 3 years ago and take huge financial loss because it's utterly impossible to get the website to work
It refuses correct size photos in pdf ....every other country want jpeg
Changes box on form clearly ticked Non Pakistani. To being Pakistani
So many complaints about the site on the web
Wasted solid 3 weeks trying all times of day and night
The website simply does not function
Yet I have had no problem whatever getting visas for almost every other safe country around the world

7 January 2026
Unprompted review
Indian e-Visa logo

Reply from Indian e-Visa

Dear Sir/Madam,

We’re sorry to hear about your experience and understand your frustration. However, we could not identify any application matching your concerns in our system.

Issues such as photo format or form errors are typically user-side or browser-related. Our platform is regularly used by many applicants without issue.

We kindly request you to share your application reference number or contact our support team so we can review and assist you.

Rated 1 out of 5 stars

Poor service even when 72 hours have exceeded you are asked to still wait

I applied for an e-visa on 16th October 2025 and received an email confirming that my application was being processed. However, after 72 hours, I still had not received my visa. During this time, I repeatedly checked my status online and sent six to seven emails to the official query address, only to receive the same automated response each time: “Your application is in progress.”

Despite clearly marking my case as urgent—as I had a flight booked—there was no genuine support or communication from anyone. It was impossible to speak to a real person or get any meaningful update. The lack of response and transparency caused immense stress and anxiety, especially given the reason for my travel.

Due to this delay, I missed my flight and still have no visa. This trip was meant for my mother’s funeral ceremony in India, a deeply personal and emotional moment I will now miss because of this system’s failure and lack of care.

The ongoing uncertainty and inability to speak with anyone have left me no choice but to book a physical appointment, adding even more difficulty and distress to an already painful situation. Every enquiry I make, the response is to wait; it is in process, even after 72 hours. The query email gives no information as to why there is a long wait, or if they need further information for the visa to be processed.

16 October 2025
Unprompted review
Indian e-Visa logo

Reply from Indian e-Visa

Dear Sir/Madam,

We are truly sorry to hear about your situation and sincerely regret the distress caused, especially given the circumstances of your travel.

However, we could not locate any application matching the details provided in your review. Please note that visa processing timelines are subject to the issuing authorities and can sometimes take longer than expected.

We kindly request you to share your application reference number or contact our support team so we can urgently review your case and assist you further.

Our thoughts are with you during this difficult time.

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look