Indie Reviews 

68
TrustScore 3 out of 5

2.9

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Rated 1 out of 5 stars

I don't recommend this company, the customer service is terrible and they automatically add a fee (if by chance you return the item) so you pay for the return up front before you even get the item whe... See more

Rated 3 out of 5 stars

I ordered a shampoo and conditioner set. Lovely expensive looking bottle and the shampoo smelt divine. Unfortunately the shampoo made my hair claggy and it felt coated in something. I tried a few time... See more

Rated 1 out of 5 stars

I placed my order back in July 2024 during the closing down sale. I didn't receive the products or a response to the 3 emails I sent following up on my order. I'm not sure why the company website stil... See more

Rated 5 out of 5 stars

I’ve been using this shampoo & conditioner since they launched and I can honestly say my hair has never been so healthy! It can last 4/5 days now without washing and no longer has any frizz. The eco f... See more

Company replied

Company details

  1. Hair product shop
  2. Beauty product supplier
  3. Beauty supply store
  4. Health and beauty shop

About Indie

Written by the company

Scientifically developed haircare that f*cking works. Giving you the power ⚡️ to be unapologetically yourself.

Our high-performance haircare is packed with ingredients your hair will love... and none of the ones it won't.

⚡️High performance ingredients only
🧪 Scientifically developed, backed by hairdressers
🍊 100% natural fragrance
🚫 No SLS, sulphates, silicones & parabens
🌍 Vegan & cruelty-free, 99% less plastic
📦 Free delivery straight to your shower
🇬🇧 Made in the UK

Jo launched Indie to save the nation from unhealthy hair. Unable to find a sustainable swap that didn't make her hair feel like sh*t, Jo made it her 🚀 mission to create the products she (and it turns out PLENTY of other people) needed.

"I'd had enough of sustainable swaps which left my hair looking and feeling like sh*t" - Jo, Founder

Come and join our community of hair anarchists where we're saying 🖕 f*ck you 🖕 to insecurity, to unattainable beauty standards, and unrealistic expectations.

We're saying no to mindless consumerism destroying our mind and planet and yes to refusing to compromise, not trying to fit in or conform, and real self-acceptance.

It’s not easy, and it takes work - but if you’re up for the challenge we’re here for you 💪

Indie. Be unapologetically you everyday.


Contact info

2.9

Average

TrustScore 3 out of 5

68 reviews

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2.9

All reviews

(68)

0 reviews in the last 12 months

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Rated 5 out of 5 stars

You need to buy their products!!

I bought the hair car set which included the towel, comb and scalp massager, which have changed the game when it comes to drying and washing my hair. I then pre-ordered the shampoo and conditioner. I’ve always struggled with frizzy hair, but never really paid it any mind as haven’t found any products that get rid of it without using a lot and then having my hair full of product. This shampoo and conditioner from the first wash have made my hair texture and look so much better, I am shocked! I always find shampoos that don’t lather a little strange but actually don’t mind it when using the scalp massager. I would never go back to using anything else, I am completely hooked. My hair looks healthy, so smooth, frizz free and so light weight, I feel like everyone should know how bloody good this stuff is!!!

17 October 2022
Unprompted review
Rated 5 out of 5 stars

Hair magic

The new shampoo is amazing! Smells great and makes my hair feel so moisturised and healthy.

7 October 2022
Unprompted review
Rated 5 out of 5 stars

My new holy grail shampoo

My new holy grail shampoo. I've had non-stop compliments on my hair and I've been trying to cut down on how much I wash my hair and this managed to get me up to two weeks rather than one whilst keeping my hair feeling and looking amazing

8 October 2022
Unprompted review
Rated 5 out of 5 stars

High quality and exceptional value for money

Quick delivery and incredibly good quality products at good value. Love the personalised message and will definitely recommend!

8 August 2022
Indie logo

Reply from Indie

Thanks so much for your review and purchase ❤️

Don't forget to use our referral scheme if you're referring to save both you & your friends money, you can sign up here > https://www.indierefill.com/pages/indie-referral-scheme

Hopefully we'll be seeing you again soon for our shampoo launch 🧖‍♀️

Lots of love
Jo, founder

Rated 5 out of 5 stars

Absolutely amazing products my hair…

Absolutely amazing products my hair felt so soft after washing it 😍😍😍

28 July 2022
Indie logo

Reply from Indie

So glad we could help and ecstatic to hear your hair is so soft ☁️

We have a referral scheme where you can give 15% off and get 15% off if any of your friends and family also want super soft hair ❤️ you can sign up here > https://www.indierefill.com/pages/indie-referral-scheme

Hopefully we'll be seeing you again soon for our shampoo launch 🧖‍♀️

Lots of love
Jo, founder

Rated 5 out of 5 stars

Nice quality product delivered quickly

Nice quality product delivered quickly. My wife loves it.

14 July 2022
Indie logo

Reply from Indie

Glad to hear your wife loves it - the perfect present some might say!

If anyone else in your life wants one make sure you use our referral scheme to save both and your family money 💸 you can sign up here > https://www.indierefill.com/pages/indie-referral-scheme

Hopefully we'll be seeing you again soon for our shampoo launch 🧖‍♀️

Lots of love
Jo, founder

Rated 5 out of 5 stars

Wearing my bamboo hair towel as I write…

Wearing my bamboo hair towel as I write this... Absolutely love the new hair kit from Indie. Have started dyeing my hair recently so am on a mission to keep it healthy. The scalp massager makes my hair feel extra clean (now can't wash my hair without it) and the comb is great for making sure I get the conditioner through all of my hair. The hair towel has actually been great for getting ready in the morning - normally I chuck my wet hair up in a messy bun to do my makeup etc which is probably really bad for it... but now I can just chuck it back in the towel until I'm ready to dry. And my hair's definitely thankful for it! Thanks for another great product Indie <3

4 July 2022
Indie logo

Reply from Indie

We're always here to support on a mission to keep hair healthy 🧬 Keep us updated on how it goes!

If any of your friends and family want to join you on your mission make sure you use our referral scheme to save money 💸 you can sign up here > https://www.indierefill.com/pages/indie-referral-scheme

Hopefully we'll be seeing you again soon for our shampoo launch 🧖‍♀️

Lots of love
Jo, founder

Rated 5 out of 5 stars

Amazing!

Such a good quality item, and super quick shipping. My hair felt better after just one wash, can’t do without it now! :)

14 June 2022
Indie logo

Reply from Indie

Amazing news that it felt better after just one wash 🧬

If you ever want to recommend your 'can't do without product' to anyone make sure you do it through our referral scheme to save both of you money 📣 you can sign up here > https://www.indierefill.com/pages/indie-referral-scheme

Hopefully we'll be seeing you again soon for our shampoo launch 🧖‍♀️

Lots of love
Jo, founder

Rated 5 out of 5 stars

Excellent product

Excellent product I bought it for my daughter, her hair is very thick, she always struggled when it came to shampooing her hair but this brush had been a game changer for her.

12 March 2022
Rated 5 out of 5 stars

Lovely soft product

Lovely soft product, been advised by doctor to massage my scalp because of migraines, this is really gentle and works well, use it everyday!

9 March 2022
Rated 5 out of 5 stars

Sustainable products that look great

Sustainable products that look great. I love the look of the metallic bottles and the products are really good for my hair using the natural ingredients. Because of this the products don't behave in the same way as normal shampoo and conditioner but the packaging provided an explanation of why this was and how to use them appropriately. The owner of the company was really personable and good at listening to any feedback I provided so on the whole I've had a really good experience with indie

10 February 2022

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