Industrial Commercial Lighting Reviews 

507
TrustScore 4.5 out of 5

4.6

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Review summary

Created with AI, based on recent reviews

Evaluating 258 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the fast shipping service, noting that their orders arrive promptly and safely protected in boxes, ready for installation. Consumers also appreciate the great product quality, easy website ordering, and fair prices, making it simple to complete various residential and commercial electrical projects successfully. However, some people mentioned delivery delays, noting that certain packages took longer than expected to arrive at their destinations. Additionally, a few reviewers experienced issues with missing components or incorrect items included in their shipments, which caused unexpected project interruptions.

What people talk about most

Product

Customers had positive experiences with product, noting that items are well made, of high quality, and arrive... See more

Delivery service

Reviewers highlight positive aspects of delivery service, frequently praising the fast shipping times and... See more

Order

Clients share positive opinions on order, highlighting that the process is smooth and effortless. Reviewers... See more

Quality

People report positive experiences with quality, highlighting that items are well made and exceed... See more

Price

Reviewers mention positive feedback about price, highlighting competitive and fair costs across various... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I found ICL on line while searching for driveway bollard lights. I chatted with an on line associate regarding questions I had and order/delivery times. When we were ready for the bollards at our buil... See more

Rated 5 out of 5 stars

I appreciated that their ordering system accurately reflected that the LED strips I ordered were, in fact, in stock. They were shipped quickly, and are high quality. I'd definitely order from them aga... See more

Rated 5 out of 5 stars

Residential recessed lighting is getting hard to find. ICL has a great assortment. Their website provides good descriptions of available lights so the correct lighting is easy to identify. And their... See more

Rated 5 out of 5 stars

New customer, purchased the fixture on a clearance sale. It was a great deal and made better because I got the last one. Replacing a 20-year-old fixture with the hopes that this ICL light will last as... See more


Company details

  1. Lighting Shop

Written by the company

Industrial Commercial Lighting (ICL) provides commercial-grade light fixtures and lighting solutions to a wide range of businesses and industrial facilities. We pride ourselves on supplying a wide range of reliable products that meet the diverse lighting needs of our customers.


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

507 reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 85% of negative reviews

Typically replies within 24 hours

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4.6

All reviews

(507)

255 reviews in the last 12 months

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Rated 1 out of 5 stars

If I knew the order would take 6 to 8…


If I knew the order would take 6 to 8 weeks I would have looked elsewhere!

23 May 2026
Industrial Commercial Lighting logo

Reply from Industrial Commercial Lighting

Hi Ann,

Thank you for your feedback. We understand your frustration and apologize for the delay.

Part number L13T9N5041K is currently listed as Out of Stock and available for backorder on our website. When estimated restock dates become available, they will be posted on the product page. Additionally, your order confirmation email indicated that the item was on backorder at the time the order was placed.

We understand that you need these lights as soon as possible. If the current lead time does not meet your needs and you are unable to wait for the item to be restocked, we would be happy to cancel the backorder and issue a full refund.

If you would like to proceed with a cancellation and refund, please reach out to us and we will be happy to assist you.

https://www.superbrightleds.com/contact/form/email-us

Rated 3 out of 5 stars

The fixture I ordered were black

The fixture I ordered were black. The fixtures shipped were brown.

27 April 2026
Industrial Commercial Lighting logo

Reply from Industrial Commercial Lighting

Good morning Devin,

Thank you for reaching out. We do apologize for the confusion regarding the fixture color.

The product ordered is Part Number: WP7-SW3B80S-P. This Field Selectable Half Moon LED Wall Pack is only manufactured in a bronze finish and is not available in black.

For your reference, here is the product page and spec sheet:
Product Page: https://www.superbrightleds.com/wp7-sw3b80s-p?queryID=e150ebbbef106a0ae6b3189290bca9b5

Spec Sheet: https://www.superbrightleds.com/amfile/file/download/file/BltveOnPwpc4aGffh32CSzN0lc48wfQ4/product/237537/

We do offer a 45-day return-for-refund policy, and an RMA has already been filed for your refund request. You will receive a separate email shortly with a prepaid return shipping label and return instructions.

If you have any questions, please feel free to reach out — we’re happy to help!

https://www.superbrightleds.com/contact/form/email-us

Rated 5 out of 5 stars

Light were exactly as described and was…

Light were exactly as described and was pleasantly surprised to find wiring quick connectors enclosed. They made for an easy install. I also liked the adjustable lumen slide which enabled me to pick the brightness I wanted. Great lights!

29 April 2026

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