Infinite Massage Reviews 

2,953
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Looking at 159 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their professionalism, friendliness, and exceptional skill, often describing them as wonderful and amazing, making each client feel comfortable and heard. People frequently highlight the seamless booking process, noting its ease and the quick, responsive communication from representatives. The overall service and user experience are highly regarded, with many expressing their intention to book again for future events due to the top-notch service and flexibility in accommodating changes. No significant recurring minority sentiments were identified across multiple reviews regarding specific issues or experiences.

What people talk about most

Staff

Reviewers mention positive feedback about staff, consistently praising their professionalism, friendliness,... See more

Service

Customers had positive experiences with service, consistently praising the professionalism and friendliness... See more

Booking process

Customers consistently note positive experiences with the booking process, describing it as seamless, quick,... See more

User experience

Clients share positive opinions on user experience, with many describing it as a great, wonderful, and... See more

Response time

Users describe positive interactions with response times, highlighting the promptness and clarity of... See more

Reviews shaping this summary

Rated 5 out of 5 stars

We had Infinite Massage come out to our office to treat our staff. Scheduling was very easy, Angelica helped us get everything set up in a breeze. The massage therapists were super friendly, followed... See more

Rated 5 out of 5 stars

Fantastic team! They came out to our company's Fall Festival, where we welcomed nearly 300 guests, and they rocked it! Foot traffic was consistent and they did an amazing job accommodating our guests.... See more

Rated 5 out of 5 stars

Infinite Massage came to our company during our Wellness Week to offer 10-minute chair massages to our employees. The staff came with everything they needed and were professional and friendly. The... See more

Rated 5 out of 5 stars

The gentleman that came did amazing! I think the only thing was that when booking I requested a female and they said that wasnt a problem and they did not tell me a male would be there. He did a great... See more


Company details

  1. Massage therapist
  2. Pharmacy

Information provided by various external sources

Infinite Massage is the leading national Corporate Wellness Company specializing in Corporate Chair Massage Programs, Event Massage & Mobile Spa Event Services.

On-Site Chair Massage Services

Written by the company

Highest Quality Therapists
While our primary goal is to provide you with excellent chair massages, we rely on our highly experienced group of therapists to accomplish this goal. Our network of therapists has been developed since 2001 and we consider them to be the best!
24/7/365 Support
Our offices are always "open" for assistance with the help of constantly monitored email accounts and our 24/7 on-call phone line. You can reach us day or night!

Contact info

4.9

Excellent

TrustScore 5 out of 5

3k reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 1 week

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4.9

All reviews

(2,953)

159 reviews in the last 12 months

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Rated 5 out of 5 stars

Employee Appreciation

We had 8 massage therapists come in to provide massages for 150 people. They kept things organized and professional. They made the 15 minutes feel longer and all of our employees had positive things to say. We had a few spots still available at start of day, but those were quickly taken as word got around. We would be happy to work with Infinite Massage again.

6 May 2026
Rated 3 out of 5 stars

After confirming 4 therapist

After confirming 4 therapist, you were not able to make them available. We were only ablt to get one therapist.
Prior to that, in previous years, it was very good.
Angelica is always helpful.
Thank you.

12 May 2026
Infinite Massage logo

Reply from Infinite Massage

Hi Irene,
My apologies if we fell short on the desired number of therapists requested. I'll definitely look into the issue and see if I can diagnose the issue. With Teacher Appreciation Week being that week, I do know that we were extremely busy and we definitely should not have over-promised what we couldn't supply. Feel free to reach out to me directly if you'd like to discuss further, and my apologies again for the issue.
Best,
Chris Owen
Owner - Infinite Massage
866-735-2988 ext 7013

Rated 5 out of 5 stars

everything is perfect

from scheduling help to the therapists who arrive early to set up relaxing music and scents, everything was perfect. thanks <3

28 April 2026
Unprompted review
Rated 5 out of 5 stars

This is our company's 3rd year having…

This is our company's 3rd year having Infinite Massage provide massage services for Nurses Day. The prices are competitive, the communication is great and the service is quality, on time and professional. We will continue to book.

13 May 2026
Rated 3 out of 5 stars

employees made to feel uncomfortable

We had 3 massage chairs set up and it was reported to me that 2 out of the three had solicited our employees for additional services.
A couple of the employees mentioned being asked for their insurance cards to check on availibilty of additional services.
This made a few of thje employees uncomfortable and that really is unacceptable.
I have kept both of their cards and will request that they not return here in the future if I rebook .

4 May 2026
Rated 5 out of 5 stars

Highly Experienced Therapists

Massage Therapists both arrived well ahead of event time. They were excellent and exceptionally experienced- very friendly and welcoming. All of our guests at the corporate event thought the massage was fantastic. I'd definitely work with Infinite Massage again.

29 April 2026

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