Great service. Car was waiting for me upon arrival. Shuttle service from the airport was good. Great service from Ricardo and the rest of the team.
Company replied
Location
Switch locationnternacional de la, Av. Capitán Carlos León S/N, México (Lic. Benito Juárez), Venustiano Carranza, 15620 Ciudad de México, Ciudad de México, MX
•While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
I rented in Mexico City with no problems at all. Excellent customer service easy and quick check in and check out of the vehicle.
Company replied
We rented a car from Infinity through Priceline, paid for rental and full insurance only for agent to insist we buy Infinitys own 3rd party insurance for $490 more for the week! Ridiculous rip off, i... See more
Outstanding experience with the service very easy pickup and return.
Company replied
Company details
About Infinity Car Rental - CDMX
Written by the company
Infinity Car Rental is the best option for renting a car without hidden fees or insurance in Mexico.
Infinity Car Rental offers competitive prices and a variety of benefits, including discounts of up to 40%. Our team is available to help you with any questions or concerns you may have during the reservation process.
We want to make your experience with Infinity Car Rental as easy and enjoyable as possible. Contact us today to learn more about our services and take advantage of our great deals!
Reserve your car today and take advantage of our discounts!
Infinity Car Rental offers competitive prices and a variety of benefits, including discounts of up to 40%. Our team is available to help you with any questions or concerns you may have during the reservation process.
We want to make your experience with Infinity Car Rental as easy and enjoyable as possible. Contact us today to learn more about our services and take advantage of our great deals!
Reserve your car today and take advantage of our discounts!
Contact info
nternacional de la, Av. Capitán Carlos León S/N, México (Lic. Benito Juárez), Venustiano Carranza, 15620, Ciudad de México, Ciudad de México, Mexico
- +525526101172
4.3
Excellent
26 reviews
Replied to 100% of negative reviews
Typically replies within 1 week
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Great service
Great service. Car was waiting for me upon arrival. Shuttle service from the airport was good. Great service from Ricardo and the rest of the team.
15 January 2026
Unprompted review
Reply from Infinity Car Rental - CDMX
Thank you for your kind words! We're delighted to hear that our team served you with kindness and professionalism 🙌. At Infinity Car Rental, we take care of every detail so you can travel worry-free.
Outstanding experience with the service…
Outstanding experience with the service very easy pickup and return.
24 December 2025
Unprompted review
Reply from Infinity Car Rental - CDMX
Thank you very much for your review Jeremy! We are glad to hear that your experience with Infinity Car Rental was excellent. We are committed to providing you with confidence, comfort, and safety on every trip. We hope to see you again soon!
I rented in Mexico City
I rented in Mexico City with no problems at all. Excellent customer service easy and quick check in and check out of the vehicle.
30 October 2025
Unprompted review
Reply from Infinity Car Rental - CDMX
Thank you for taking the time to share your experience Jonathan!We´re so glad everything went smoothly during your Mexico City rental and that our team provided excellent, efficient service. We look forward to welcoming you back again soon!☺️🙌🏻
they are trying to scam you. Avoid this company
They try to Find the smallest thing and charge you for this. Very unfriendly people. This company is not good better try an other one.
13 May 2025
Unprompted review
Reply from Infinity Car Rental - CDMX
Thank you to contact us. We would like to improve your experience with us and follow up on your case. Please send us a email customer.service@infinitycarrental.com with your booking code or contract, contact number and email, so that one of our customer support agents will contact you. You can also contact our customer support team via this https://mtr.bio/infinity link
wasted much time and money on insurance scam
We rented a car from Infinity through Priceline, paid for rental and full insurance only for agent to insist we buy Infinitys own 3rd party insurance for $490 more for the week! Ridiculous rip off, in an offsite dimly lit garage, lucky to get out of there. Rented from Hertz back at airport, car right onsite, learned a hard scary lesson after wasting 2 1/2 hours and now fighting for $ back. Scams like Infinity ruin simple car rentals for everyone.
23 January 2025
Unprompted review
BE AWARE
BE AWARE! Infinity company is a scam. They wouldn’t accept our third party insurance and wanted to force us into buying their very expensive insurance. They also didn’t accept the Priceline insurance if someone purchased!
To scare us into giving in and paying, they came up with a very large deposit of $8000. We said ok, put the deposit in and he told us that our card was declined. Quick call to the bank and no transactions were even attempted! We went back to the airport and got another car from different company.
There was another family there that they were forced to pay insurance or $45,000!!! deposit!
24 April 2024
Unprompted review
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.