Infinity Finance Reviews 259

Quick and easy and most important patient first time using this company and no pressure at all

Good comms, frustrated by the issues with the finance partner, but other than that very good service

"Great experience with Infinity Finance. Their team was knowledgeable and responsive, guiding me through the process with ease. Highly recommend!"

They were easy to deal with, very helpful and kept you up to date with how they application was proceeding.

Very friendly and very helpful to with great communication

Excellent service and very friendly staff, offering an excellent service from the start, would definitely recommend them.

First class service from start to finish. They kept me informed of the finance process, it was a fast response and any questions I had were dealt with immediately. I would highly recommend. I dealt with Adam and he was very welcoming and helpful

I was trying to get finance for a motorcycle and other companies made it so complex, I spoke to Faye at infinity and she took care of the whole thing from start to finish, awesome job thank you guys.

Excellent Service throughout cant fault these guys and would recommend them highly.

Very easy took it step by step. Keep up the great work and you have a great team to

Amazing customer service nothing was to much trouble
Very very very helpful

Even 5 stars that is not enough.
Fully recommend.
Simply and quick.
It was so easy.
Friendly and helpful people.
Many thanks

I was happy with the service that they gave me and kept me informed all the way

This was the most painless experience I have ever had, I never felt pressured at any time during the process. The communication was excellent and very helpful when suggesting bikes within my budget.

I will quite confidently recommend infinity finance to anyone and I can guarantee I will use them again in the future.

Easy to deal with and very fast applied with them on a Wednesday night got response from them in an hour talk to them day after picked the bike day after and all payment was made very quickly

The customer service was phenomenal!! quick and very easy to understand!

I found their website when googling as I do want to eventually buy a motorcycle in 2024. However, all I applied for was a quote.

Since then I have been actively BOMBARDED with phone calls asking me to call their Manchester number (that's how I know it's them - it matches the one they give out) saying my '£10k finance application is approved'.

MULTIPLE things wrong with this.

First: I didn't apply for any finance. I applied for a quote and did not consent to any hard checks on my credit.

Second: The bike I want is £3k, and at no point did I even experiment with a quote on £10k.

Third: My god, harassment much? Multiple calls, emails, texts EVERY single day - I have currently got six voicemails in under a week from you people. STOP!!

Fourth: They don't ever take a hint. I unsubscribed from their emails, but still get emails. I had to block their number to stop them texting and calling.

Fifth: PLEASE READ OTHER REVIEWS - this is a very, common, scammy tactic they use to get people to apply properly. They say you're pre-approved for £10k finance and only then do they go through the application process. After that, it's a normal finance application and if you're not what they want they will deny you.

As I said to Faye via email, I will be reported these scammy methods to trading standards and also to not delete my review because I will only leave it again :)

EDIT 18/01/2024 - They've responded with a tantrum (lmao ain't reading all that) so Hey, so let me paste my 'abusive' email right here:

Hello scammers,

I did not ever apply for finance with you.

As I told the harassing text message person as well - I have never, ever applied. I wanted a QUOTE and you didn't even send me one. Instead you've basically stalked my email, texts and calls non-stop trying to sell me finance I never actually asked for.

Do you think I haven't read your Trustpilot reviews? About how you spam people who wanted quotes only with emails about being 'fully approved' for £10k finance, only to then later do the approval process and turn people down if they're not actually approved? This is nothing more than a fraudulent advertising/marketing scheme to get people on board. Frankly, it's kind of predatory, and I will be reporting it to Trading Standards and leaving a TrustPilot review that will only get replaced should you delete it claiming I'm lying.

I do not want any contact from your company ever again. No more voicemails, no more texts, no more emails.

As you can see, no abuse, just calling out their scammy, scummy practices for what they are.

You really need to look up what scammy and fraudulent mean. You quite literally lie, in black and white text, to get people to sign up with you. I will let you know if I hear back from Trading Standards. Have a LOVELY day.

What’s a experience very good one custom service very good also the advice the got all time to talk with even if call there busy the will call straight way.

they listerned to what i wanted and did all they can to help me get the car.

Really good finance company that can actually help people with bad credit. Finance approver and new car delivered within a week. Very smooth process and great service