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See what reviewers are saying

Rated 5 out of 5 stars

From start to finish they were brilliant. Kept me upto date both email and messages. Online system was really easy to use and process required information. Very quick service for payout and when i did... See more

Rated 5 out of 5 stars

Great experience with this company, applied online & got my credit limit, told Them the bike I wanted, they found a finance provider for me, week later collected my new bike :)

Rated 5 out of 5 stars

Very professional service helpful and friendly staff and contact me every step on finance my new car and looking for it perfect car for me and did all checks with dealers. Thank you specially Mr. Ad... See more

Rated 5 out of 5 stars

Dealt with Faye from start to finish and she was an absolute gem. I missed out on a few cars due to the lenders messing about and nearly gave up but Faye from Infinity kept positive and got me t... See more

Company details

  1. Car finance and loan company

Written by the company

Nationwide Car Finance Specialist for new or used Cars, Motorbikes, Vans or Caravans. Decisions within the hour and completed through esign.


Contact info

4.9

Excellent

TrustScore 5 out of 5

259 reviews

5-star
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1-star

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See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

I recently bought a bike

I recently bought a bike, with obviously no problem, the guys at infinity were fantastic would highly recommend using them, nothing was to much of a problem for then

11 April 2022
Rated 5 out of 5 stars

Good

Good , fast service , from application to payout took only 3 days , would highly recommend

29 March 2022
Rated 5 out of 5 stars

Mr Ken

The staff are very good and very patience
Very helpful im delighted to introduce to all my colleague and I very thankful to the infinity finance
I get my dream car

14 March 2022
Rated 1 out of 5 stars

I have been scammed by an impersonator…

I have been scammed by an impersonator claiming to work for your company. I am trying to find a way to post the communication between us

You'll get it.

From:
Sent: Monday, March 7, 2022 5:52 PM
To: David Hughes
Subject: Re: LOAN APPROVAL

Where is my money. You are making me run out of patience. Send me my money

Sent from the all-new AOL app for iOS

On Monday, March 7, 2022, 05:15, wrote:
Today is Monday and I still can’t see my money in my account. Please send my money back into my account.


Sent from the all-new AOL app for iOS

On Friday, March 4, 2022, 20:36, David Hughes wrote:
No one is scamming you, you will get thee money back in your bank account.

From:
Sent: Friday, March 4, 2022 9:33 PM
To: David Hughes
Subject: Re: LOAN APPROVAL

Thanks for scamming me. Unfortunately you have scam the wrong person. I am taken the whole matter to action Fraud and they will deal with you. If you don’t want trouble send me my £145 into my bank account
Victoria

Sent from the all-new AOL app for iOS

On Friday, March 4, 2022, 11:05, David Hughes wrote:
HI,

We are highly pleased to inform you that your application for a loan of has been approved by our company Infinity Finance.
We are the direct Loan Lenders not Brokers.
If you are still looking for the loan you can contact us on 020 3286 4777

Thanks & Regards

Infinity Finance

Hi,

Your loan has been approved with us, Please find the attachment.

Thanks & Regards

INFINITY FINANCE

David since you have lied to me and I have still not got my money back, you give me no choice to send all our communication to trust pilot and then action fraud. If I don’t get my money by Monday I will go ahead with reporting you to action fraud and put our communication on trust pilot including the name in which the transaction was made. And also the number of times I have emailed you to pay me my money.
Victoria.

Sent from the all-new AOL app for iOS

On Monday, March 7, 2022, 12:24, David Hughes wrote:
You'll get it.

From:
Sent: Monday, March 7, 2022 5:52 PM
To: David Hughes
Subject: Re: LOAN APPROVAL

Where is my money. You are making me run out of patience. Send me my money

Sent from the all-new AOL app for iOS

On Monday, March 7, 2022, 05:15, wrote:
Today is Monday and I still can’t see my money in my account. Please send my money back into my account.


Sent from the all-new AOL app for iOS

On Friday, March 4, 2022, 20:36, David Hughes wrote:
No one is scamming you, you will get thee money back in your bank account.

From:
Sent: Friday, March 4, 2022 9:33 PM
To: David Hughes
Subject: Re: LOAN APPROVAL

Thanks for scamming me. Unfortunately you have scam the wrong person. I am taken the whole matter to action Fraud and they will deal with you. If you don’t want trouble send me my £145 into my bank account
Victoria

Sent from the all-new AOL app for iOS

On Friday, March 4, 2022, 11:05, David Hughes> wrote:
HI,

We are highly pleased to inform you that your application for a loan of has been approved by our company Infinity Finance.
We are the direct Loan Lenders not Brokers.
If you are still looking for the loan you can contact us on 020 3286 4777

Thanks & Regards

Infinity Finance
I am sorry that someone is using your name as per my conversation that’s the meme is the company I was dealing with I have their loan agreement but I don’t know how to put that on trust pilot. If I am able to do so then at least it will not be associated with you.

13 March 2022
Unprompted review
Infinity Finance logo

Reply from Infinity Finance

I am sorry to say that the company you have been dealing with is similar sounding but not us. We are based in Manchester and have one telephone number which is 0161 292 8200, the company you have been dealing with uses 020 3286 4777, this is a London number. You also state in your copied mails that the company you are dealing with is "We are the direct Loan Lenders not Brokers" We are a car finance broker. The company you are dealing with is offering to pay your money into your bank account. We never pay customers direct, we only pay the money to the dealership the customer is buying the car from. I am sorry, but this review is not for us or our company.
If you believe you have been scammed by this other company, please complain to the FCA (Financial Conduct Authority), on 0800 111 6768. I hope they can help you either get your money back or close this other company down.
--- Update Based on your Update ---
Hi I cant mail you direct to offer additional help, but if you have a copy if the agreement they gave you as mentioned in the updated response, please call the FCA on the number above and they will act for you when they receive it. The number I gave is for customers who have been scammed out of money, so it is worth you calling them. Sorry I can't do any more.

Rated 5 out of 5 stars

What an amazing company the whole…

What an amazing company the whole process from start to finish
was easy I love it that you have the freedom to search and buy a car of your choice to suit your budget in your own time and then the paperwork afterwards all runs smoothly no hard sales people I now have a fantastic car couldn't be happier and great customer service team

4 March 2022
Rated 5 out of 5 stars

Amazing service

Amazing service. I phoned with my car details and the whole process was completed within a couple of hours. I drove my car home the same day. Can't recommend enough.

2 March 2022
Rated 5 out of 5 stars

10/10

10/10. Clear every step of the way. Explained all fees and costs in a clear manner. Had a minor issue when collecting the original car. Huge shout to Adam H after a quick phone call he sorted the issue and got another car in place

1 March 2022

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