Infinity massage chair was extremely well built, stylish, and easy to use. Built-in speakers produced great sound and bluetooth connection was easy to use and reliable. I use it every night before sle... See more
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We have enjoyed our Infinity Massage Chair for over five years now. It's a great investment! We got a great deal from Costco, including delivery and set-up. I am retired but do some pretty strenuous l... See more
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I purchased the Infinity Synner D model massage chair from Costco. Every step of the purchase and delivery/set-up process was very smooth. The chair is pricey but worth every cent. But what really sta... See more
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We had an issue with our massage chair while still on warranty. We called Infinity Technical Support and Daniel Horgan was very helpful and courteous. H e sent parts to our home and arranged for a rep... See more
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Company details
Information provided by various external sources
In today's culture, we place more emphasis on our wellness than ever before. After all, a higher level of overall well-being leads to a higher quality of life, which better equips us to conquer our limitations and enjoy doing the things we love most. At Infinity, we aim to help people of all lifestyles do just that. When you hear “massage chair”, you might not realize the extent to which it can impact your life, but the physical and mental benefits can be truly astounding in unexpected ways. Take a look at this list of different types of limitations we’ve helped people overcome, and you might just be surprised. - The trained athlete searching for a way to speed up recovery time and hit that next goal faster. - The wellness advocate looking for a new vehicle for mental and physical wellness. - The weekend warrior in need of pain relief and prevention after brief but high-intensity workouts. - The active senior needing to maintain flexibility, range of motion, and circulation. - The recuperating athlete getting back on the wagon after suffering and recovering from an injury. - The couch potato ready to ease the transition into an active, healthy lifestyle. - The chronic pain patient working to overcome pain and discomfort and enjoy everyday life once more. - The office worker looking to improve posture and reduce back pain from long days spent at a desk. - The chronic stress sufferer facing anxiety and tension while working toward mental wellness. - The on-the-go parent desiring a few moments of peace and relaxation away from the hustle and bustle. Since we want to help so many different people in such a variety of ways, we had to create a new word to explain what we do: Unlimit \uhn-lim-it\ verb To remove restrictions, exceptions, and confinements that inhibit us from living our best lives To open up to infinite possibilities While the goals and struggles may vary, all Infinity customers utilize the benefits of our massage chairs to unlimit their lives. Whether you fall into one of these categories or land somewhere in between, Infinity is here to help you achieve wellness in your life.
Contact info
72 Stard Rd, Unit 2, 03874, Seabrook, United States
- 603-910-5000
- info@infinitymassagechairs.com
- infinitymassagechairs.com
4.7
Excellent
784 reviews
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Reply from Infinity Massage Chairs
Good afternoon,
Thank you for sharing your experience and the 5-Star Review!
Happy Relaxing!
Customer Experience Team - Infinity Massage Chairs
Top quality product!
Top quality product, Smart Chair Pro. Love my chair! Two years worked great. Chair began to make a noise after 2 yrs. Called spoke to Nate Smith. Within a few minutes he correctly diagnosed the issue. He sent via FEDEX a new motor to my address. Repairman called after part received. He quickly installed new part which resolved the noise. Repairman even wipe chair down with leather cleaner, above and beyond the service call. Highly recommend as it is a great chair. I feel awesome after each use, and customer service is amazingly great! Kudos to Nate and his ear to listen and correctly diagnose the issue.
27 August 2025
Unprompted review
Reply from Infinity Massage Chairs
Good afternoon Rob,
Thank you for taking the time to share your fantastic feedback! We’re thrilled that your Smart Chair Pro has provided over two years of feeling great and that you’re still feeling great after each use. It’s really great to hear that your experience with Nate and our team exceeded your expectations.
We’ll be sure to pass your kind words along to Nate and the repair technician—it's always our goal to go above and beyond, and your experience is exactly what we strive for.
Thank you Rob for the 5-Star Review!
Happy Relaxing!!
Customer Experience Team - Infinity Massage Chairs
Best massage chair ever!
I had been looking at massage chairs for ten years and didn’t like the massages they offered. Then I tried the Infinity Evolution and it was magical. I used to get
in-hone weekly massages and it was costly. Once I had the chair, I no longer needed the massages. The reason I bought this chair as it offered an excellent massage, it was well made and made in America!
3 September 2025
Unprompted review
Reply from Infinity Massage Chairs
Hello Marci,
Thank you for sharing your positive experience. We're happy to hear that the massage chair has provided a magical experience for you. It's great to know that it has met your needs and that you appreciate its quality.
Thank you Marci for the 5-Star Review!
Happy Relaxing!
Customer Experience team - Infinity Massage Chairs
TJ had such a positive impact…
TJ had such a positive impact throughout the whole store on everyone. He not only had an extended show, he was able to keep up with the high standards and population in Scottsdale during a holiday weekend. Making each customer feel like his most important customer. Thank you TJ
31 August 2025
Unprompted review
Reply from Infinity Massage Chairs
Hello Sirra,
We are so happy to hear that the team member made your holiday weekend experience special. It's wonderful to know that their dedication was appreciated, and we thank you for your positive feedback.
Thank you Sirra for the 5-Star Review!
Customer Experience Team - Infinity Massage Chairs
Carlos Preciado is an excellent sales…
Carlos Preciado is an excellent sales man. He is very friendly, very polite and highly skillful of dealing with customer. I am tempting to buy it but $10K is a little high for me. I am still thinking about it though..
29 August 2025
Unprompted review
Reply from Infinity Massage Chairs
Hello JP,
We appreciate your positive feedback regarding our sales team's service. We acknowledge your thoughts on the price and hope you'll consider us. Let us know if there is anything we can help with.
Thank you JP for the 5-Star Review.
Customer Experience Team - Infinity Massage Chairs
The repair person was fast
The repair person was fast, efficient, and knew the chair quite well. Problem resolved and she communicated well showing me what the issue was. All good!
27 August 2025
Unprompted review
Reply from Infinity Massage Chairs
Hello Richard,
We're happy to hear that the repair was completed quickly and efficiently. We appreciate your positive feedback regarding the clear communication about the issue.
Thank you Richard for the 5-Star Review!
Happy Relaxing!
Customer Experience Team - Infinity Massage Chairs
These guys know what they're talking…
These guys know what they're talking about. I know nothing, I mean like zero but with the guidance of these real live pros all I had to do was listen, follow their instructions and take notes. They did the rest. William was so patient, he didn't care that I was a dummy as long as I could follow his instructions and he did it all with this voice that was non judgemental and held me mesmerized. I was so impressed by his complete knowledge like he was standing right next to me. I knew exactly what it was going to cost me down to the a fordable penny. I knew what warranties were applied and the total. I am so grateful for your knowledge. If I could rate higher than a 5 star I would double it.
25 August 2025
Unprompted review
Reply from Infinity Massage Chairs
Hello Le,
Thank you for your incredibly kind words! We’re truly grateful you took the time to share your experience. William will be thrilled to hear how much his guidance meant to you — patience and clarity are things we strive for, so it’s great to know that came through.
It’s our goal to make things feel simple and transparent, no matter your starting point, and we’re so glad we could earn your trust and help you feel confident every step of the way.
Your 10-star review (yes, we saw that!) means the world to us.
Thank you Le for the 5-Star Review!
Happy Relaxing!
Customer Experience Team - Infinity Massage Chairs
Eliminated my sciatic pain.
I have really been enjoying my massage chair for the past three weeks. The first time I used it my sciatic pain was reduced 90%. Next time it was mercifully gone. I appreciate the vast adjustability to your needs. I decided to assemble the chair myself after viewing the video and Infinite expedited my White Glove refund from Costco. I found the assembly to be easy. Thanks.
25 August 2025
Unprompted review
Reply from Infinity Massage Chairs
Hello,
Thank you so much for sharing your experience! We're thrilled to hear that your massage chair has made such a positive difference—especially in relieving your sciatic pain so quickly. It's great to know that you found the assembly process straightforward and that the adjustability is meeting your needs. We're also glad the White Glove refund was handled smoothly. Enjoy your continued relaxation!
Thank you for the 5-Star Review!
Happy Relaxing!!
Customer Experience Team - Infinity Massage Chairs
I love my infinity chair
I love my infinity chair! The set up and delivery process was truly white glove. I look forward during my commute to a nice massage almost daily. The number of auto selections is perfect for selecting what you want to focus to during your massage. Looks great in our living room and guest always want to try it out. Have one at our other house that’s over 12 years old and going strong with weekly use. Recommend infinity for their customer service, delivery and setup and reliability of their brand.
29 April 2025
Reply from Infinity Massage Chairs
Hello Linda,
Thank you for sharing with us. We're happy to hear that you are enjoying your infinity chair! It's great to know the delivery and setup were seamless. We appreciate you mentioning the auto selections and the chair's reliability. Thank you for recommending our brand!
Thank you Linda for the 5-Star Review!
Happy Relaxing!!
Customer Experience Team - Infinity Massage Chairs.
Easy to use and it never lets me down
Love my chair, it does the job and now my wife loves it too (she was hesitant for a while).
6 August 2025
Unprompted review
Reply from Infinity Massage Chairs
Hello Bob,
We're happy you both love the chair! It's great to know it meets your needs and that your wife now appreciates it too. Thanks for sharing!
Thank you Bob for the 5-Star Review!!
Happy Relaxing!!
Customer Experience Team - Infinity Massage Chairs
Most satisfying after sales service.
The day I decided to buy a Massage Chair and after a little investigative search I decided to go with Infinity. Sales and marketing were highly cooperative and gave the best prices and chair suitable for me. Customer service is par excellence and so is maintenance technician. I had a minor squeak issue after using chair for over one and half hour. Technician was sent immediately and he not only rectified the issue he fully involved me in the process and gave highly useful coaching for chair to last many many years to come. It is one of the most satisfying experience I had with the infinity.
29 July 2025
Unprompted review
Reply from Infinity Massage Chairs
Good afternoon Zahid,
Thank you so much for your wonderful feedback! We're thrilled to hear that your experience with Infinity has been so positive Our team takes great pride in providing not just exceptional products, but also the service and support that ensures long-term satisfaction.
We're glad the technician was able to quickly address the issue and provide you with helpful tips for maintaining your massage chair. Your satisfaction means the world to us, and we truly appreciate you taking the time to share your experience.
Thank you Zahid for the 5-Star Review!
Happy Relaxing!!
Customer Experience Team - Infinity Massage Chairs
We love our infinity massage chair
We love our infinity massage chair. It has been appreciated by our whole family. We needed a repair after several years of use. Everyone I spoke to at Infinity was very helpful and professional.
(I would give 5 stars but we had a delay and 2 visits by the repairman because the wrong or defective part was initially sent. Infinity did get us the correct part. Mistakes happen..)
30 June 2025
Unprompted review
Reply from Infinity Massage Chairs
Hello Lori,
Thank you for sharing your experience and for being a valued part of the Infinity family! We're so glad to hear your whole family has been enjoying the massage chair over the years. We appreciate your patience and understanding during the repair process—while we always aim for a smooth service experience, we acknowledge that occasional hiccups can happen. We're happy we could get everything resolved for you.
Thank you Lori for the 4-Star Review!
Happy Relaxing!
Customer Experience Team - Infinity Massage Chairs
Infinity fixed my chair like new
Infinity fixed my chair like new! My chair is going on 5 years old, and has slowed down over the last year. The seat hydraulics started to fail with age and lots of use, at least one massage a day over the last 5 years. Infinity’s customer service and repairman came out and fixed it like new! Thank you Infinity!!
25 July 2025
Unprompted review
Reply from Infinity Massage Chairs
Hello Brian,
Thank you so much for your kind words and for being a loyal Infinity customer for over five years! We’re thrilled to hear that your chair is back to feeling like new and that our team could provide the service and support you needed. We’re always here to help.
Thank you Brian for the 5-Star Review!
Happy Relaxing!
Customer Experience Team - Infinity Massage Chairs
Very good quality chair and has very…
Very good quality chair and has very valuable features. The customer service is very helpful. Fast and easy to communicate which is very important nowadays.
23 July 2025
Unprompted review
Reply from Infinity Massage Chairs
Hello Nataliya,
Thank you so much for your kind words! We're thrilled to hear that you're enjoying the quality and features of the chair. It's also great to know our customer service met your expectations — we believe that fast and clear communication is key.
Thank you Nataliya for the 5-Star Review!
Happy Relaxing!!
Customer Experience Team - Infinity Massage Chairs
Fixed my massage chair
They fixed my chair and made it better than ever. They were very quick to resolve the issue and customer service was excellent. Thank agains!
18 July 2025
Unprompted review
Reply from Infinity Massage Chairs
Hello Tae Hun Kim,
We're happy to hear that your chair repair exceeded your expectations! We appreciate your recognition of our team's efficient service and excellent support. Thanks again!
Thank you for the 5-Star Review!
Happy Relaxing!
Customer Experience Team - Infinity Massage Chairs
We recently purchased an Infinity…
We recently purchased an Infinity massage chair. We had to clarify an issue with the delivery company. We contacted Heidi at Infinity. Heidi was excellent. She solved our issue and delivery went great. She responded promptly to all communications and was a pleasure to work with. Love our chair!
30 May 2025
Unprompted review
Reply from Infinity Massage Chairs
Hello Jan,
Thank you for sharing your experience with our team. We're happy to hear that the delivery issue was resolved smoothly and that you are enjoying the massage chair! We’ll be sure to pass along your kind words to Heidi—she'll really appreciate them!
Thank you Jan for the 5-Star Review!
Happy Relaxing!
Customer Experience Team - Infinity Massage Chairs
Great product - great service
We had our new Circadian Syner-D chair installed on Monday and heard one loud bang each time we ran the various programs on the chair. We called Customer Service and received EXCELLENT diagnostic support from Nick Matteo. Within 30 minutes the problem was identified and the resolution addressed. It was a pleasure dealing with Nick, his technical support skills over the phone are spot on when walking a customer through the various operating system screens that may be unfamiliar to a new customer. We are very pleased with the outcome!
9 July 2025
Unprompted review
Reply from Infinity Massage Chairs
Hello Ava,
We're happy to hear that Nick provided excellent technical support and the issue was resolved quickly. We appreciate you sharing your experience and are pleased you're satisfied with the outcome! Thanks for your positive feedback.
Thank you Ava for the 5-Star Review!
Happy Relaxing!
Customer Experience Team - Infinity Massage Chairs
Awesome Service
I’ve got a little hiccup with one of the batteries on my handheld massager, and I gave Infinity a shout to see what they could do about it. Nick was super helpful and mentioned he’d send me a replacement because it sounds like the battery might be acting up and not turning green.
6 July 2025
Unprompted review
Reply from Infinity Massage Chairs
Hello Sharron,
Thank you for sharing your experience. We're happy to hear that our team, especially Nick was able to help with the battery issue on your handheld massager! We appreciate you reaching out with your positive experience. Thanks for the feedback!
Thank you Sharron for the 5-Star Review!
Customer Experience Team - Infinity Massage Chairs
The service man came and got the problem fixed
The service man came and got the problem fixed. The company’s customer service representative is very helpful and sent the right part. I recommend this company.
28 June 2025
Unprompted review
Reply from Infinity Massage Chairs
Hello Zill,
We're happy to hear that the service was effective and the representative provided the correct part. We appreciate your recommendation and thank you for your feedback!
Thank you for the 5-Star Review!
Happy Relaxing!
Customer Experience Team - Infinity Massage Chairs
Was having problems with the chair…
Was having problems with the chair shutting off! I sent in a support email to Infinity and they called back the next day to clarify what was happening with the chair. Infinity sent out the parts and the technician called to set up an appointment!
The technician came and was great. He asked questions and was able to put the parts in easily. The chair works great again.
The process was easy and great. The only thing I would have made the process better is the technician gave us a time between 8am and 4pm initially! He did call and give us a 30 minute warning that he was on the way, but it would have been nice to have a little less time span for the repair that day! Overall great experience! Thanks Infinity!
25 June 2025
Unprompted review
Reply from Infinity Massage Chairs
Hello Brian,
Thank you for sharing your experience with us. We're happy to hear that the support team quickly resolved the issue with your chair! We appreciate your feedback regarding the technician's arrival time and will use it to improve our scheduling.
Thank you Brian for the 5-Star Review!
Happy Relaxing!
Customer Experience Team - Infinity Massage Chairs
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