Horrible customer service. The return system is deliberately broken. Their website return form doesn’t work, so when you reach out to the company, saying hey, I haven’t heard from you, they say 1) too... See more
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I bought couple of pairs of leather gloves from Influencu, on two different occasions. I was thrilled to find the product on their website, as it was sold out from many other retailers. Influencu pri... See more
I've been texting and emailing them for 7 days straight without getting ANY answer. Terrible service as there have been said earlier!:(
I signed up 5 days ago, paid 199 euros, and posted a campaign. Absolutely useless—only 27 people applied. I want my money back. The claim that there are 50,000 creators is a lie.
Company details
About influenceu
Written by the company
Located on Montreal’s bustling Ste-Catherine Street, influenceu has dressed style-savvy shoppers in the most sought-after contemporary and designer labels for over 20 years. Founded in 1992 by brothers Fady, Rabi and Marwan Bachour with the goal of offering quality pieces and exceptional service to all who walk through its doors, the store has built a reputable name for itself over the years as Montreal’s ultimate fashion hotspot.
As for what you can expect from its digital counterpart? Shoppers will be happy to find the same comprehensive selection of influential brands and outstanding service, now accessible to all of North America’s style-minded men and women. So, if an effortless and enjoyable online shopping experience is what you’re looking for, you’ve come to the right place.Contact info
1476 St. Catherine West, H3G-1S8, Montreal, Canada
- +1 (877) 769-2005
- customercare@influenceu.com
- influenceu.com
1.6
Bad
29 reviews
Hasn’t replied to negative reviews
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Sales are good
30 April 2021
Excellent!
I bought couple of pairs of leather gloves from Influencu, on two different occasions. I was thrilled to find the product on their website, as it was sold out from many other retailers. Influencu price was competitive; their web site easy to use. The order was filled and shipped the next day.
I am extremely pleased with my experience with Influencu.
30 April 2021
Reply from influenceu
Hello Anson,
Thank you for taking the time to review us.
We are sorry to hear that our return policy doesn't satisfy you. I can see that one of our agents was in contact with you and you were authorized a return on your last purchase.
Best regards,
influenceu Customer Care
Wrong size was sent to me
30 April 2021
Reply from influenceu
Hello Mrs Khuyag,
Thank you for taking the time to review us.
We apologize for the inconvenience and would like to help you resolve this issue as soon as possible. Rest assured one of our customer experience agents will be reaching out to you immediately.
Best regards,
influenceu Customer Care
One stop shop, amazing service & quality
Excellent service, amazing product variety. One stop shop. (fast delivery too!)
30 April 2021
Fast and free delivery over 150$
Fast and free delivery over 150$, quality products and competitive prices. Support montreal businesses
30 April 2021
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