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Review summary

Based on reviews, created with AI

Most reviewers were let down by their experience overall. Many people were dissatisfied with the payment process, citing unexpected charges and higher prices than advertised. Customers also frequently reported issues with the website, raising concerns about cost transparency and finding it difficult to navigate for cancellations. The subscription model was a major source of frustration, with issues regarding subscription enrollment clarity, as some users reported unexpected recurring payments after what they believed was a one-time trial. The service itself was often criticized for the accuracy and relevance of its information, and for difficulties encountered when trying to unsubscribe.

What people talk about most

Payment

Clients share negative opinions on payment, with many reporting unauthorized and recurring charges. Consumers... See more

Price

Customers had negative experiences with price. Many reviewers report being charged more than advertised, with... See more

Website

Customers consistently note negative experiences with the website. Many reviewers describe the site as a... See more

Subscription

Consumers find subscription to be negative, often citing unauthorized recurring payments and hidden charges.... See more

Service

Reviewers highlight negative aspects of service. Many customers express dissatisfaction, citing dishonest... See more

Based on these reviews

Rated 1 out of 5 stars

Absolute nightmare of a company, I really wish I would have researched them here first. Predatory and does not work as advertised. Charges more than advertised, and makes it impossible to unsubscribe... See more

Rated 1 out of 5 stars

On April 6th I was unknowingly subjected to very deceptive business practices by Information LLC. I purchased a one time report for $.99. To my shock, I was charged another $35.13 on the 11th of Apr... See more

Rated 1 out of 5 stars

Absolutely a total scam! They did not provide me one even possible"Match"! Search results stated they had three confirmed matches after deep search, I paid my money (supposedly a $0.99 trial). Not onl... See more

Rated 1 out of 5 stars

Well I was very frustrated trying to even find my so called "report," and after trying to "verify" my email address Idk how many times, I looked at some of the reviews and I didn't feel alone in my... See more


1.2

Bad

TrustScore 1 out of 5

155 reviews

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1-star

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Rated 1 out of 5 stars

This is clearly a scam

This is clearly a scam. They were supposed to charge $0.99, but they charged $37.17, which was automatically declined by my card provider). Seconds later they tried the $37.17 again which was also declined. Thank you to my provider Barclay’s.

1 August 2025
Unprompted review
Rated 1 out of 5 stars

Information LLC Total SCAM

On April 6th I was unknowingly subjected to very deceptive business practices by Information LLC. I purchased a one time report for $.99. To my shock, I was charged another $35.13 on the 11th of April. Then I was charged again in May, June, and July. Because I often choose a PayPal 4 payment method to pay for merchandise I order, I did not notice these charges to my card until today, July 29th. I have requested a full refund of $140.52. I am awaiting the company's reply. Their advertising misrepresents their services. Don't get sucked in like I did.

11 July 2025
Unprompted review
Rated 1 out of 5 stars

Scam!!

Scam!!! Poor business practice. I spent .99 for a simple search for one day was all I was trying to do. Next thing I know Im out $40+ dollars. In less than 4days they took that from me. I wish I done the research prior to using them that this is a common thing. I have emailed them and filed a complaint about the lack of transparency to this "subscription" which you can't cancel online yourself. Use any other website. Avoid this 100%

22 July 2025
Unprompted review
Rated 1 out of 5 stars

SCAM WEBSITE!! Crooks!

SCAM WEBSITE!!! 5 day trial period .99 cents, I was charges an additional $6.95 after a minute, then they tried charging me $35.00 but my card used stopped that! DO NOT USE THIS WEBSITE!!! Especially through PayPal...

21 July 2025
Unprompted review
Rated 1 out of 5 stars

It's a money racket

I signed up for the 99¢ trial.
The same day I was charged again for $6.99. Three days later I was charged yet again for $35.13.
I want it cancelled but haven't gotten a response.
If I could give an honest review it would be -5.
I wouldn't recommend this site to my worst enemy.

6 July 2025
Unprompted review
Rated 1 out of 5 stars

Crooks

I tried to pay the .99$ to view and obtain a copy of my report and it told me only .99 cents but when I tried to view my report it attempted to bill me over $35 dollars don't waste your time....

6 July 2025
Unprompted review
Rated 1 out of 5 stars

Not the expected experience.

I had what I feel was a terrible experience with Information.com. When I searched on Google, I saw that it was listed as a source for accessing free public records. However, that turned out not to be the case. I entered all the requested information and waited while they asked me even more questions about the individual I was requesting information about. I was then shown that this individual had government, financial, and police public records on file, with a warning that some of the information might be shocking. Twice, I had to agree that I understood before I could view the information. The only way to access this information, which they call a report, was to provide my email address, which I did. It then took me to a page asking for a $0.99 fee, and at the very bottom, in small print, it stated that by proceeding, I was enrolling in a recurring monthly program that would charge $29.99 per month on the card used for the $0.99 fee. In my opinion this is not free public information. It includes a $0.99 fee for the requested information on this individual and a recurring monthly fee of $29.99. I have written to the site asking for an explanation but have not yet received a response. I will update if or when I hear back from them.

26 June 2025
Unprompted review
Rated 1 out of 5 stars

Deceptive Business Practices

I purchased a .99 cent background check from information.com. Little did I know I was also signing up for a 29.99 recurring monthly fee. This information was hidden at the bottom of my receipt, and I missed it. This is the worst kind of deceptive business practice. STAY AWAY FROM THIS COMPANY.

21 June 2025
Unprompted review
Rated 1 out of 5 stars

I signed up just to get a background…

I signed up just to get a background check on myself for I got turned down for a job after my background check and I don't understand why it said it was $.99 then I got a text from my bank thank goodness for TD saying it was fraud they were trying to charge me for an annual 29.99 and this company comes up in their system as fraud. Stay far away from them.

20 June 2025
Unprompted review
Rated 1 out of 5 stars

Scam

Scam. Stay away. They lie about their fees. They said it was supposed to be a one dollar search but charged me $30 and signed me up for a monthly subscription that I never authorized. I called them and asked them to make it right and they refused. I disputed it with my credit card company and they are well aware of this scam website. I got my money refunded, closed my credit card and got a new one so they won't try and rob me again. Now the hassle of changing all my auto bill pay subscriptions. The information that they gave me in the search was not accurate at all. I tried to search myself and it was totally inaccurate. This company really needs to be shut down.

11 June 2025
Unprompted review
Rated 1 out of 5 stars

In March

In March, I signed up for the service and used it a few times then cancelled. Payment went through PayPal. On Sunday, I noticed a fee of 29.99 on my bank app from PayPal and didn’t know what it was so I went to PayPal and discovered that despite me canceling in March, they continued to charge me. I called them this morning. The first rep couldn’t find my account and put me on hold and after about 5 minutes the call dropped. The second rep found my account but there was supposedly no record of my cancellation but they will refund this months so they say. Shady business practices.

16 June 2025
Unprompted review
Rated 1 out of 5 stars

Total scam

Total scam. A $.99 report turns into a monthly charge of $35.99, for what? Not recommended.

24 May 2025
Unprompted review
Rated 1 out of 5 stars

Don’t waste even $0.99 on this company

Don’t waste even $0.99 on this company. The information they provided for a search was totally inaccurate and useless. After seeing that information I ran several tests on my own information which confirmed that the site is useless and has no credible information. Now I will see how the cancellation process works. After I wrote my initial review I checked my bank transactions and saw where I have been charged $1.00 for the trial period and $35.13 for the full subscription amount. The additional $35.13 should have been charged on May 30 if the subscription wasn’t cancelled prior to that date. I reported the fraud to my card issuer.

24 May 2025
Unprompted review
Rated 1 out of 5 stars

Google is allowing this LLC to falsely…

This LLC is falsely advertising that it is free...When in fact, they bait you into waiting for a report, that you most likely won't purchase when you realize they want to charge you for it. I think not! They are using that time to get as much info as they can off your phone, while your thinking your getting a free report. We can thank Google for this dumpster fire

21 May 2025
Unprompted review
Rated 1 out of 5 stars

information.com

information.com: 0 stars for this site it is a scam. says it is free, but its not. Others have provided the same review

12 May 2025
Unprompted review

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