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Review summary

Based on reviews, created with AI

Most reviewers were let down by their experience overall. Many people were dissatisfied with the payment process, citing unexpected charges and higher prices than advertised. Customers also frequently reported issues with the website, raising concerns about cost transparency and finding it difficult to navigate for cancellations. The subscription model was a major source of frustration, with issues regarding subscription enrollment clarity, as some users reported unexpected recurring payments after what they believed was a one-time trial. The service itself was often criticized for the accuracy and relevance of its information, and for difficulties encountered when trying to unsubscribe.

What people talk about most

Payment

Clients share negative opinions on payment, with many reporting unauthorized and recurring charges. Consumers... See more

Price

Customers had negative experiences with price. Many reviewers report being charged more than advertised, with... See more

Website

Customers consistently note negative experiences with the website. Many reviewers describe the site as a... See more

Subscription

Consumers find subscription to be negative, often citing unauthorized recurring payments and hidden charges.... See more

Service

Reviewers highlight negative aspects of service. Many customers express dissatisfaction, citing dishonest... See more

Based on these reviews

Rated 1 out of 5 stars

Absolute nightmare of a company, I really wish I would have researched them here first. Predatory and does not work as advertised. Charges more than advertised, and makes it impossible to unsubscribe... See more

Rated 1 out of 5 stars

On April 6th I was unknowingly subjected to very deceptive business practices by Information LLC. I purchased a one time report for $.99. To my shock, I was charged another $35.13 on the 11th of Apr... See more

Rated 1 out of 5 stars

Absolutely a total scam! They did not provide me one even possible"Match"! Search results stated they had three confirmed matches after deep search, I paid my money (supposedly a $0.99 trial). Not onl... See more

Rated 1 out of 5 stars

Well I was very frustrated trying to even find my so called "report," and after trying to "verify" my email address Idk how many times, I looked at some of the reviews and I didn't feel alone in my... See more


1.2

Bad

TrustScore 1 out of 5

156 reviews

5-star
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How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

You are the ones that need to be honest

You are the ones that need to be honest!!! You told me it would only cost 1$. You ended up taking out 6.99 and then you turned around and took out another 30$ plus!!! You suck and I've reported you to the BBB and I'm filling a claim with my bank. Thanks for NOTHING !!!

8 October 2023
Unprompted review
Rated 1 out of 5 stars

False Advertising

The website description said the site was free. Once I got to the end, they wanted over $20 for a subscription. False advertising, don’t waste your time.

27 May 2023
Unprompted review
Rated 1 out of 5 stars

Totally useless

Totally useless. I searched one name, saw another name under it in the beginning, the whole time the correct name was being searched it remained so you think that's what you're getting.

Got report, it gave me the name of the one under it from the beginning!

Searched the accurate name again, totally useless and inaccurate information.

If all you want is someone's age, phone number and address, pay a dollar!

I wanted criminal records which I have found on another website in detail.

How can this site not know the charge? It's public knowledge! Wrong county too.

She has 5 social media accounts, none shown. She owns 2 vehicles, none shown.

She was arrested for countless felonies, none shown.

Useless website

6 May 2023
Unprompted review
Rated 5 out of 5 stars

You located the right person and a…

You located the right person and a short period of time now I have found my son that I've been looking for for 29 years you have no idea how much gratitude I have in my heart for this accomplishment and you play the major role I will always be thankful God bless you all and have a happy and God bless Merry Christmas amen so be it so it is hallelujah

16 December 2022
Unprompted review
Rated 5 out of 5 stars

I don't know but hey what the hell.

I don't know but hey what the hell.. you helped me soo !! Hope this helps you and more!

Life is short! Live every moment like its you last! Love gets you more out of life than indifference!! Enjoy and peace always

Bill Docos!!🤟😎

15 December 2022
Unprompted review
Rated 5 out of 5 stars

I have a business account

I have a business account. The department is awesome. They always are very helpful in answering my questions and making any changes that I need at that time. Even called me back today when our call got cut off.

15 December 2022
Unprompted review
Rated 5 out of 5 stars

Review

Trustpilot is really trustworthy, you can rely on it to guide you in your decision making, many people have used trustpilot for their opinioñs, thank you trust pilot

15 December 2022
Unprompted review

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