Once I had worked out that I couldn't include my lot number in the search, only the strata title number, the site worked well up until the review of the shopping cart. I correctly selected my lot from... See more
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Review summary
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Reviews shaping this summary
Took a little time to find what I was looking for, but once I ordered our drainage diagram, it was processed and arrived within the hour. An easier search function and it would have been 5 stars.
Tricky to find the right search key - several attempts had to be made to get a result other than "couldn't find any record of the property".
The information we requested was received in a very timely manner. We do find that some reports are more expensive than those accessible through ASIC.
Company details
Written by the company
Make your big life decisions with the help of InfoTrackGO
Contact info
135 King street, 2000, Sydney, Australia
- 02 8203 7600
- support@infotrackgo.com.au
- infotrackgo.com.au
4.0
Great
2k reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 73% of negative reviews
Typically replies within 1 week
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Fantastic
Fantastic, fast service, much better than trying to navigate the govt website, which was difficult and time wasting, glad to find Info Track to do the same thing. Thank you Info Track!!!!
16 July 2026
I got the document I needed in minutes.
16 July 2026
Experience was good and easy to follow…
Experience was good and easy to follow - just was a bit hard when I didn't all of the information, but we worked it out in the end and received the report very promptly.
15 July 2026
I got what I want easy
I got what I want in an easy straight forward way and cost effective,
Thanks
14 July 2026
Excellent Service
Quick and reliable service. Competitive pricing. Various methods of payment for security and convenience.
13 July 2026
easy to navigate.
I was not that great with internet but the website was so easy to navigate and the wording was so easy to understand. everything was great.
10 July 2026
Regardless of whether an entry is made…
Regardless of whether an entry is made of not, they take your money after I asked them would this happen or not. Liars
11 July 2026
Reply from InfoTrackGO
Hi Bryan,
I've reached out via email regarding your order experience and the expected returned search results for your order.
Regards
InfoTrackGO Support
You sent me title search results for…
You sent me title search results for the wrong property.
Please refund to my credit card now
7 July 2026
Reply from InfoTrackGO
Hi there,
We have contacted you via email regarding the order and the ticket you have raised regarding the search results for the order.
Please reply to this email asap and we will be happy to resolve the order issue for you.
Regards
InfoTrackGO Support
Amazing customer service
Amazing customer service, so helpful both the lady on the phone and then the guy that called me back, beyond happy with your customer service.
6 July 2026
Fast delivery and used a few times…
Fast delivery and used a few times before a good brand to remember
6 July 2026
report received immediately
report received immediately, what a pleasant surprise, whereas still waiting after 7 days for ASIC to send the same report.
6 July 2026
There was a slight problem that was…
There was a slight problem that was dealt with immediately
1 July 2026
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