Ingeni Services Group Limited  Reviews 

Very prompt and efficient service provided by Ashlea. She answered all questions in a thorough manner and guided me through the claims process very effectively. Thank you.

Amazing service for tyre insurance - 3 tyres covered with very little hassle - customer services team were great

Easy to contact Ingeni about my minor damage claim, clear and helpful advice given. Sophie was particularly helpful in sorting out my claim and the whole process was thorough and efficient. Very impressive service, thank you.

Uncomplicated and prompt process. In our experience, providing there's no corrosion or cracks, company will fulfil repair as indicated.

Clair from ingeni made the claims process easy and non stressful by initially sending claims form as soon as I had reported the damaged to the wheel rim. Once the form had been completed and within 24hrs she was back in touch confirming the claim had been agreed. Within a few minutes revive(the repairer) had sent an email requesting confirmation of the details so that a technician could be booked to do the repair. All very efficient and alloy wheel insurance a must have. great service Ingeni. thank you Clair

The service was really good , fast efficient and very helpful

Very impressed with the service I received from ingeni one phone call a couple of e-mails all sorted. Thank you

Very timely and friendly service. Professional and courteous. Highly recommended.

Te process took a little while but each step was a positive one. Thanks Oscar

What a great service from Ingeni services. After a small mishap in my car which I was upset about, Ingeni made the process of getting the repair done totally stress free. Communication was excellent and really quick. Now my car looks great again. Thank you for making things so straightforward.

You sometimes question when you take out extra insurance during a vehicle purchase - is it actually worth it? but having had the need to make a claim and how easy and effortless it was dealing with Ingeni i can say for once - it was worth it.
Claim was handle quickly, phone was answered immediately (that's a good sign to start off with), forms received immediately and once i put the claim in it was accepted within 24hrs.
was there a lot of info to pass on - yes - but that's the nature of the game - was it easy to complete - yes.

Good experience, friendly and helpful. Would recommend and use again.

Very helpful & professional.
Claim paid without any problems

Great efficient response. Made the claim, and had an answer within 24 hours. Can't ask more than that, thank you Sophie.

The team were fantastic completely professional. Clear communication and responsive. My main insurer Sabre made me feel like a problem rather than a victim of theft. The contrast was stark and as described bed by others. Oscar in particular understood, helped and advocated on my behalf. He was timely and fair. Its just as it should be. I would and do recommend them to everyone.

Once I realised I had taken out gap insurance, I phoned Ingeni who confirmed that it was valid to make a claim. Although the information they required me to send was onerous, it was very comprehensive and made me sit down and really think about the events in my accident. They kept me informed every step of the way, and even emailed me when the final amount was transferred to my bank.

Ingeni were very professional and helpful. The whole team, response time, transparent communication, follow up and support has been the best I have experienced of an insurance firm. I will recommend Ingeni always

Good service. Prompt reply and acceptance of claim

Spot on, couldn’t fault them whatsoever

Excellent service