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INGOT Reviews 

57
•
TrustScore 3.5 out of 5

3.3

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Rated 4 out of 5 stars

Ingot has been very good since they were introduced by Mr. Rokib in Bangladesh. Their withdraw and deposit is good but not quite fast as other brokers in the country. Their LD is good but crypto withd... See more

Company replied

Rated 5 out of 5 stars

Very good Customer care. They're very supportive to the new trades. They give free training a few times each month. They from time to time arrange a Master class in the office. When requested,... See more

Company replied

Rated 1 out of 5 stars

They were good at first until this June when they refused our withdrawal. We can accept if there are valid reasons but they (including our manager) won't even reply to us anymore so we do not know wha... See more

Rated 3 out of 5 stars

Ridiculous spreads at the start of Asian market. The spreads are so ridiculous you wouldn’t even believe your eyes! The good thing is they don’t charge overnight fees and that’s good. But the spreads... See more

Company details

  1. Finance broker
  2. also in
  3. Alternative Financial Services
  4. Investment company
  5. Non-bank financial service

Written by the company

INGOT is a global financial services company that provides clients with access to international markets across multiple asset classes. Established in 2006, INGOT has grown into a premium, multi-asset brokerage firm with more than 19 years of experience in the financial and trading sectors. With a robust offering of over 1,000 financial instruments across eight different markets, INGOT enables seamless trading anytime, anywhere, and on any device through MT4 and MT5 platforms. Client protection and security remain at the core of INGOT’s operations. The company functions within a strictly regulated framework under the supervision of globally recognized authorities such as CMA, FSA, SCA, and JSC, ensuring that traders benefit from a secure, trustworthy environment with a competitive edge and peace of mind.


Contact info

3.3

Average

TrustScore 3.5 out of 5

57 reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 50% of negative reviews

Typically takes over 1 month to reply

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3.3

All reviews

(57)

19 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

In fact forex is something I initially…

In fact forex is something I initially didn’t wanna venture into but with INGOT approach I have really realised the reality of forex trading and I believe its no scam and their customer care 👍🏽.

16 November 2025
Unprompted review
INGOT logo

Reply from INGOT

Thank you so much! We’re happy to hear that INGOT has helped you discover the reality of forex trading. It’s great to know our approach and customer care have built your trust in the market.

Rated 5 out of 5 stars

When it comes to copy trading INGOT is…

When it comes to copy trading INGOT is the best with transparency cos i have been personally monitoring my account and a friend whom I join via their copy trading platform and I must say its excellent.

21 November 2025
Unprompted review
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Reply from INGOT

We’re thrilled to hear that, and glad you’re enjoying our copy trading platform! Transparency and excellent performance are what we strive for, and it’s great to know it’s working well for you and your friend.

Rated 1 out of 5 stars

Warning ⚠️.

Warning ⚠️.
This is a scam company doesn't allow you to make your withdrawal if you make any handsome profit and attempt for withdrawal, I make 2300$ from 100$ and when I attempt to withdrawal first of all it's take 4 weeks in pending and finally they rejected the withd and disappeared all my amount, stay away from this fake broker please.

13 November 2025
Unprompted review
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Reply from INGOT

Thank you for your review.
We regret that your recent experience has not aligned with the standards we aim to deliver. Your case is currently going through our standard processing flow, and you will receive an update directly via your registered email once it is completed.
We value your patience and assure you that each case receives thorough attention.
If you need personalized assistance, our Support team is available to help.

Rated 1 out of 5 stars

Scammer broker ever

Scammer broker ever.
It's been a month since I deposit in this broker and made a profit of around 3400$, but they are not approving my withdrawal. My withdrawal is pending since last week they are just saying one thing that we are processing your withdrawal request and it's will be approved as soon as possible. But I don't know that when there as soon as possible will end. Even I ask from them for refund of my net deposit they are not refunding it too. I suggest everyone who read this message don't deposit in this broker even they didn't give you your net deposit.

28 October 2025
Unprompted review
INGOT logo

Reply from INGOT

Thank you for your review.
We regret that your recent experience has not aligned with the standards we aim to deliver. Your case is currently going through our standard processing flow, and you will receive an update directly via your registered email once it is completed.
We value your patience and assure you that each case receives thorough attention.
If you need personalized assistance, our Support team is available to help.

Rated 1 out of 5 stars

This broker scam with me

Don't trade in this broker it's scam with me. I trade on Friday night and market will closed and open in gap market I will get good profit and one account in negative balance so they blocked my account and didn't provide me any withdraw.

27 October 2025
Unprompted review
INGOT logo

Reply from INGOT

Thank you for your review.
We regret that your recent experience has not aligned with the standards we aim to deliver. Your case is currently going through our standard processing flow, and you will receive an update directly via your registered email once it is completed.
We value your patience and assure you that each case receives thorough attention.
If you need personalized assistance, our Support team is available to help.

Rated 1 out of 5 stars

Ingot brokers is a scammer broker I…

Ingot brokers is a scammer broker I deposit last Friday and I make profit then I submit withdrawal request still my withdrawal is pending it's not complete previous 6 days company time is almost done because 48 hours is the maximum time for withdrawal prossesd. Don't deposit here please save your money.

1 May 2025
Unprompted review
INGOT logo

Reply from INGOT

Thank you for your review.
We regret that your recent experience has not aligned with the standards we aim to deliver. Your case is currently going through our standard processing flow, and you will receive an update directly via your registered email once it is completed.
We value your patience and assure you that each case receives thorough attention.
If you need personalized assistance, our Support team is available to help.

Rated 1 out of 5 stars

Based on my experience with Ingot in…

Based on my experience with Ingot in Jordan, here’s some honest feedback:

No demo accounts: The platform doesn’t offer demo accounts, making it hard for new traders to test strategies before committing real money.

Withdrawal delays: I experienced noticeable delays when processing withdrawal requests, which affected my trading experience.

Limited customer support: Support was slow and not very effective in resolving issues.

Restricted account options: The platform only offers Standard and EVO accounts, which may not suit traders with different strategies.

Based on my experience, I can’t strongly recommend Ingot as a reliable and flexible trading platform.

29 September 2025
Unprompted review
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Reply from INGOT

Hello Samer,

Thank you for sharing your experience with us. We’re sorry to hear that your interaction with INGOT back in 2022 didn’t meet your expectations.

After you provided your reference details, we reviewed your case and found that your profile at the time was a demo account that wasn’t fully verified or funded, this would explain why features like deposits and withdrawals weren’t available. We understand how this could have been frustrating, and we’re sorry for any confusion.

Since then, we’ve made meaningful improvements to our onboarding clarity, account options, and support services. If you’d like, we can walk you through the current platform and help you set up the environment that best fits your needs. Please reach us at customerservice-jo@ingot.io and our team will be happy to assist.

Rated 5 out of 5 stars

Better trading platform.

Fast responses. I rate it as the best trading platform.

18 September 2025
Unprompted review
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Reply from INGOT

Thank you for your wonderful review! We’re truly honored by your words and glad our fast responses made a difference. It means a lot to be rated as the best trading platform, and we’ll keep striving to stay up to your standards.

Rated 5 out of 5 stars

Amazing customer support from my…

Amazing customer support from my experience.

Kudos to the team!

18 September 2025
Unprompted review
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Reply from INGOT

Thank you for sharing your experience! We’re delighted to hear you enjoyed our customer support, your kind words mean a lot to the team.

Rated 5 out of 5 stars

best broker in the game

best broker in the game no slippage no withdrawal delays support is also fast

recommended broker

18 September 2025
Unprompted review
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Reply from INGOT

Thank you for your wonderful feedback! We’re glad to know you enjoyed the smooth trading experience with no slippage, fast withdrawals, and responsive support. Your recommendation means a lot to us!

Rated 5 out of 5 stars

User friendly

Great customer service and business developers. Very user friendly, I'd recommend.

11 September 2025
Unprompted review
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Reply from INGOT

Thank you, Samuel! We’re delighted you find our platform user friendly and appreciate our customer service and business developers. We look forward to supporting you on your trading journey and hope you’ll stay with us for the long run.

Rated 5 out of 5 stars

Good customer service

Good customer service

10 September 2025
Unprompted review
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Reply from INGOT

Thank you, Ezra! We’re so happy to know you had a great experience with our customer service. Your kind words motivate us to keep giving our clients the best support possible.

Rated 5 out of 5 stars

Amazing

Very reliable, user friendly and helpful customer service and business developers.

3 September 2025
Unprompted review
INGOT logo

Reply from INGOT

Hi Fred,
Thank you so much for your wonderful feedback! We’re delighted to hear that you find our platform reliable and user-friendly, and that our customer service and business developers have been helpful. Your trust and support mean a lot to us, and we look forward to continuing to serve you on your trading journey!

Rated 4 out of 5 stars

Good customer support

They have good customer support. I also loved the educational aspect, it's quite informative!

21 August 2025
Unprompted review
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Reply from INGOT

Thank you, Shirlene! We’re so pleased to hear that you had a positive experience with our customer support and found our educational resources informative. Your feedback means a lot to us and motivates our team to keep delivering even better service and education.

Rated 5 out of 5 stars

Great app

Great app , user friendly . Love it

1 August 2025
Unprompted review
INGOT logo

Reply from INGOT

Thank you so much for your positive feedback!
We're so glad to hear you're enjoying the app and finding it easy to use.

Rated 1 out of 5 stars

Untrustworthy and manipulative

Untrustworthy and manipulative. Ingot Brokers engages in suspicious trading practices and platform manipulation that cost clients money. Stay away if you value transparency and fairness. Worst spreads worst prices and they treat you with zero respect

22 July 2025
Unprompted review
INGOT logo

Reply from INGOT

Hi Ali,
We’re sorry to hear about your experience and want to assure you that we take all client concerns very seriously. Your feedback is important to us, and we’d like the opportunity to review your case in detail to understand exactly what happened and provide the appropriate support.
Please contact our Customer Service team at customerservice@ingot.io with your account details, or get in touch with your dedicated account manager, so we can assist you promptly and directly.

Rated 5 out of 5 stars

Communication and spread

Great communication with the account manager the spread is constant whenever time you are trading in

15 June 2025
Unprompted review
INGOT logo

Reply from INGOT

Thank you so much for your positive review!
We’re glad to hear that you’re happy with the communication and the consistent spread at INGOT.
Our team works hard to ensure a smooth and reliable trading experience at all times.
We truly appreciate your trust and look forward to supporting your continued success with us!

Rated 1 out of 5 stars

Stealing the broker from the client


Ingot Broker's theft from a client
(430008946) Cabin number

Stolen principal and profit:
• Principal: 36,500 Tether
• Earned profit: 28,596 Tether
• Total final balance: 64,858 Tether
• The entire account balance was stolen by Ingot!
Ingot Broker's justification:
• The broker stated that my account was hacked.
• Someone accessed the account and changed the email.
• All the account balance was withdrawn.
• Broker's reason: Failure to activate two-factor authentication.
❌ Why is this explanation unacceptable?
1. Access to the account was only possible through the broker’s secure system.
2. No unauthorized access or suspicious activity was observed from my side.
3. Protecting the security of user accounts is the broker’s responsibility.
• I have accounts with other brokers using the same email.
• None of them have two-factor authentication activated.
• Not a single cent has been withdrawn from any of these accounts.
Security test on a friend's account:
• I logged into one of my friend's accounts.
• By having the username and password, I changed the email address.
• Immediately after the change, a notification email was sent to the old email address.
Strange occurrence in my own account:
• However, I did not receive any notification email regarding the email change in my account.
• This indicates that the broker intentionally did not send the warning email.
Access blocked to my account:
• The broker has blocked my access to the trading platform.
Broker's recommendation for legal action:
• The broker suggested I file a complaint with the legal authorities in my country.
• This suggestion is practically useless, as only fiat withdrawals can be tracked.
• Officially sending me on a wild goose chase.
At least, other fraudulent brokers delete profitable trades based on their regulations, but this broker ate the soup with the bowl and shamelessly claims the account was hacked. I will send the account history so everyone can see how easily Ingot steals.
Fraud
Ingot Broker
ingotbrokers
ingot broker
ingot brokers

14 November 2024
Unprompted review
Rated 1 out of 5 stars

Cheaters!

Huge spreads and commissions, I do not recommend opening an account with them! you will spend all your money! !

23 January 2024
Unprompted review

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