Inion Arts Reviews 580

TrustScore 4.5 out of 5

4.7

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Evaluating 71 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the quality of the products, highlighting their effectiveness and the beautiful results achieved, especially with resin flowers. The ordering process is frequently described as easy and straightforward, with many appreciating the quick dispatch and fast delivery of their items, which often arrive well-packaged. Reviewers also commend the staff for their helpfulness, expertise, and friendly demeanor, particularly during workshops where tuition is considered excellent and engaging. However, some customers also noted issues with delivery, including items being returned to sender or not arriving at all, and a lack of communication regarding order status or queries. A few other people also felt that the colors of the resin were disappointing, not matching expectations, and some found certain dips to be too thick.

What people talk about most

Product

Customers consistently note positive experiences with product quality, describing them as great and effective... See more

Delivery service

Consumers find delivery service to be positive, with many reviewers praising the quick and prompt delivery... See more

Quality

Users describe positive interactions with quality, consistently praising the great quality of the products... See more

Order

People report positive experiences with the ordering process, finding it easy to navigate and... See more

Staff

Customers had positive experiences with staff, frequently highlighting their helpfulness, expertise, and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Inion arts were hugely helpful in giving me exactly the information I needed about their differnt dips before I made my purchase. They then sent my order quickly and beautifully packaged. Absolute st... See more

Rated 5 out of 5 stars

Fantastic workshop at the nec craft show today, fun and easy to follow, end result was beautiful. I've come home with a kit and can't wait to give it another go. Definitely pre-book a Workshop before... See more

Company replied

Rated 5 out of 5 stars

This product is unique, easy to use and gives you a wow factor look, every time. Abigail is a great tutor, which I experience at Farnborough Sept 2025. Great value on the kits, easy to understand onli... See more

Company replied

Rated 5 out of 5 stars

My order is due today. Ordered but was kept fully updated on the situation. Communication was 10 out 10 we are sure that this birthday gift will make my sisters day. The ordering process was easy and... See more

Company replied


Company details

  1. #38 of 62 best companies in Craft shop

Written by the company

Our craft kits make resin dip flowers easy! Step by step video instructions. Great prices with a large variety of colours. Brilliant gift ideas.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

580 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 50% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Excellent customer service

I needed to add a separate tin of a different green colour so emailed the company. A return email offered a simpler solution and reduction in costs to me. They simply swapped out the green in one of the kits.
Excellent communication and customer service.

7 February 2026
Inion Arts logo

Reply from Inion Arts

We do like to treat our customers as we would like to be treated and saving money is the big priority! We are always happy to customise our kits to suit the customer needs.

Rated 5 out of 5 stars

Amazing dipping resin. Super quality and easy to use

There was a small window before my item was shipped but this was made known on their website. Within two days of them receiving my order it was packaged, very well, and shipped. I got a notification to say it was arriving Thursday and it arrived the day before.
I’ve used their product before at a craft fair workshop and haven’t found any other dipping resin that works as well. So I took myself to their website knowing the colours I wanted to try.
I will be back again.

19 February 2026
Inion Arts logo

Reply from Inion Arts

Thank you so much for such good feedback - and so pleased you like the resin - we have some new colours coming out shortly so look out for them!

Rated 5 out of 5 stars

Good product does what it says

Good product does what it says.
Was posted quickly and packaged well. Will be buying again in the future

25 January 2026
Inion Arts logo

Reply from Inion Arts

Thank you for your kind feedback. We do hope you continue to enjoy the craft, and look forward to working with you in the future.

Rated 5 out of 5 stars

Fantastic kits

Website easy to navigate. Notified quickly when items were back in stock. Items arrived quickly and well packaged. Kits are fantastic and the video instructions easy to follow

19 January 2026
Inion Arts logo

Reply from Inion Arts

Thank you very much for your really positive comments, we really appreciate feedback.

Rated 5 out of 5 stars

Once i had worked out how to order…

Once i had worked out how to order evwrything went fine. Due to christmas i had to wait a few days but the parcel arrived today and all in tacked. Thabk you

2 January 2026
Inion Arts logo

Reply from Inion Arts

Thank you very much for your review. We have changed the ordering system slightly so I hope you find it easier in the future. Thank you again

Rated 5 out of 5 stars

Excellent communication

Excellent communication. Item arrived quickly. Have bought other kits and enjoyed every minute of making them. Plenty of stuff in the kit to make more than one item. Looking forward to doing more.

8 December 2025
Inion Arts logo

Reply from Inion Arts

Thank you for such positive feedback - we are so pleased you are enjoying the kits. Hope you continue to enjoy them in 2026! Merry Christmas and thanks again for taking the time to write a review.

Rated 5 out of 5 stars

Excellent product

Excellent product, very quick delivery.

14 December 2025
Inion Arts logo

Reply from Inion Arts

Thank you for taking the time to send us such positive feedback. We do try our very best! Have a wonderful Christmas and an even better New Year.

Rated 5 out of 5 stars

Easy to order

Easy to order, quick delivery, lovely craft products 😃

8 December 2025
Inion Arts logo

Reply from Inion Arts

Thank you for taking the time to send in such a positive review and we are pleased that you are enjoying our craft products. We intend to provide you with an equally good service in 2026.

Rated 4 out of 5 stars

Quick delivery

16 November 2025
Inion Arts logo

Reply from Inion Arts

Thank you for your feedback, we do try very hard to make quick deliveries but it is not always possible. We hope you continue to enjoy the craft.

Rated 5 out of 5 stars

Absolutely Fantastic Workshop

Absolutely fantastic workshop. An expert at hand, plenty of equipment and no pressure to get finished. A new skill was learned today - brilliant.

15 November 2025
Inion Arts logo

Reply from Inion Arts

What fantastic feedback to receive! Thank you so much and we are pleased that you enjoyed the workshop. Hope you continue to enjoy your new skill.

Rated 4 out of 5 stars

First Order

Good delivery time, a little disappointed that not received communication from them regarding my emailed query

14 November 2025
Inion Arts logo

Reply from Inion Arts

Thank you for your feedback - I am sorry that we did not respond to you as quickly as you wanted, but your initial email came through via our webchat which does take a little longer. All subsequent email which were sent direct to inionarts@outlook.com were answered as soon as they were received. We do hope you continue to enjoy the craft.

Rated 5 out of 5 stars

Easy to order and great to work with

Easy to order and great to work with

10 November 2025
Inion Arts logo

Reply from Inion Arts

Lovely feedback! Thank you so much for taking the time to give us reviews - it does really mean a lot to all of us here at Inion Arts. (all 3 of us!)

Rated 5 out of 5 stars

Very quick delivery

Very quick delivery

16 November 2025
Inion Arts logo

Reply from Inion Arts

We are so pleased you mentioned how quick the delivery was - we had some issues with delivery times but hope they are all sorted now. Thank you for your feedback.

Rated 5 out of 5 stars

Great selection of dip film

Great selection of dip film. Purchased for my Art classroom. Arrived well packaged and reasonably promptly.

13 November 2025
Inion Arts logo

Reply from Inion Arts

Thank you for your positive feedback. We do aim for a 72 hour turnaround but have been so busy lately that it slipped a little. However, we have taken on new staff now (welcome to Phil!) and we are able to work much quicker now. I do hope that everyone enjoyed using Resin Dip.

Rated 5 out of 5 stars

Friendly and helpful!

The friendly, warm and welcoming manner of the staff was brilliant. The tutorial was carried out at the correct speed for beginners, my daughter and I really enjoyed it!

30 October 2025
Inion Arts logo

Reply from Inion Arts

Thank you for taking the time to give us feedback. We are so pleased you enjoyed the workshop and hope to see you again next year!

Rated 1 out of 5 stars

Lack of information -Re when will the order be delivered (

No information as to when I will receive the items I have ordered so cannot review my experience
Order no 6394

1

26 October 2025
Inion Arts logo

Reply from Inion Arts

Hello This is very unfair because it was very clearly stated on our website that as we were away at a big Craft event in Birmingham we would not be packing orders from the 28th October until 4th November and to take these dates into consideration when placing orders. You placed your order at midnight (23:45 to be exact) on 27th. Furthermore when I saw your email asking for an update to the delivery date I wrote back to you immediately. Inion Arts cannot be held responsible for your inability to comprehend simple messages.

Rated 5 out of 5 stars

Great easy to follow workshop

Great workshop, instructions easy to follow, and lovely holly at the end of it!

31 October 2025
Inion Arts logo

Reply from Inion Arts

So pleased you enjoyed the workshop - the Holly is particularly pretty I think. Thank you for your comments.

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look