Inion arts were hugely helpful in giving me exactly the information I needed about their differnt dips before I made my purchase. They then sent my order quickly and beautifully packaged. Absolute st... See more
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Review summary
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Fantastic workshop at the nec craft show today, fun and easy to follow, end result was beautiful. I've come home with a kit and can't wait to give it another go. Definitely pre-book a Workshop before... See more
Company replied
This product is unique, easy to use and gives you a wow factor look, every time. Abigail is a great tutor, which I experience at Farnborough Sept 2025. Great value on the kits, easy to understand onli... See more
Company replied
My order is due today. Ordered but was kept fully updated on the situation. Communication was 10 out 10 we are sure that this birthday gift will make my sisters day. The ordering process was easy and... See more
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Company details
- #37 of 61 best companies in Craft shop
Written by the company
Our craft kits make resin dip flowers easy! Step by step video instructions. Great prices with a large variety of colours. Brilliant gift ideas.
Contact info
2 Sladen Corner, SP11 6EX, Andover, United Kingdom
- 07593706756
- inionarts@outlook.com
- inionarts.co.uk
4.7
Excellent
590 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 25% of negative reviews
Typically replies within 24 hours
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Reply from Inion Arts
Thank you for your positive review. We pride ourselves on our customer service and quick turnaround, and are very pleased that you have commented so favourably on both these aspects.
This was my 1st order from here
This was my 1st order from here. It took 8 days to dispatch my items, Royal Mail was fantastic and delivered within 48 hours. The dips are very thin and I think I'm going to have to let them evaporate a little bit because even doing small petals and leaves they pop and some cracked after drying which I've never had before from other suppliers. Chartreuse isn't as bright as it should be which was a little disappointing. I'm not sure if I would order from Inion again.
13 January 2025
Reply from Inion Arts
Your order was placed late afternoon on the 13th and was completed and taken to the post office on 19th - when we emailed you to tell you that it was ready. However it is disappointing that you are unhappy with the resin - I will make sure the manufacturer is aware of your concerns, and I wish you had let us know earlier so we could have addressed the problems that you say you had then. However, you have found another supplier who will be supplying exactly the same resin so that's something positive for you.
Reply from Inion Arts
Thank you for your positive review. We do appreciate it when people take the time to provide feedback.
Good company and excellent products
Good company and excellent products. Delivery is sometimes a bit slow. The website would benefit from more photos of items such as beads as sometimes it’s difficult to choose what to order.
14 January 2025
Reply from Inion Arts
Delivery was delayed somewhat over January as we all succumbed to the various viruses that were doing the rounds, and there wasn't a single week when everyone was at work. We are trying very hard to update all our photos but it is a bit of a never ending task. However the descriptions generally tell you what the beads are used for which most people find very helpful.
Slow to dispatch
Not sure about the quality of goods yet, it took 5 working days for the order to be dispatched and a week later, its not yet arrived.
5 January 2025
Reply from Inion Arts
You placed an order on the Sunday and it was shipped on the Friday. We are only a small company and on our website it states quite clearly that we aim for a 72 hour turnaround, but we are not always able to achieve that target. If the order was dispatched on the Friday and it had still not arrived a week later, that is down to the Royal Mail rather than Inion Arts.
Don't reply to emails
Don't reply to emails - 3 sent, phone is permanently switched off and not had any confirmation if / when my order is being despatched.
31 December 2024
Unprompted review
Reply from Inion Arts
Hello I regret that you feel you have had such a negative experience - you placed your order on 31 December and we replied to you on 7th January after our Christmas break. At this point you asked to add to your order, and we agreed to add to your order, instead of you putting it another order so you could save on the postage. We are in an area with very poor mobile reception, so our phones are not switched off, but unable to connect - which I did explain to you in the email I sent and to which you replied. A confirmation email is sent out automatically when orders are despatched - could this have gone to your Junk folder? Again I have checked and this was sent to you on 15th, after we received payment for the extra items. I think that all things considered you have not given a fair review and I am quite happy if you choose to order your products elsewhere in the future. I will make a note of this on our database.
Reply from Inion Arts
Thank you for your comments. We are so pleased that you found ordering easy - I will pass your comments on to our IT Department which is currently just Abby who also does the design, creation, mixing resin, finding new colours, workshops and exhibitions!!! She will be really pleased.
Reply from Inion Arts
Thank you for your really positive feedback. We are adding new kits all the time, so do check back and see what's new!
Great item fast delivery
10 December 2024
Reply from Inion Arts
We do try to achieve a 72 hour turnaround, and frequently are quicker than that so we appreciate your comments about the speed of delivery. So pleased you like the items. Thank you for your review.
The product is easy to use but is just…
The product is easy to use but is just so lovely … instructions are easy to follow and it’s good fun
9 December 2024
Reply from Inion Arts
Dip Resin is great fun, and is suitable for everyone. Quicker, and needing no extra equipment except a pair of wire snippers, Resin Dip is without doubt the easiest of the many resin crafts currently available. Thank you so much for your lovely review.
I love the product
I love the product, have used them before , but only for a brief experience but thought the starter kit gave me everything I needed . I’m not sure how to find the 5 projects but will start asap
27 November 2024
Reply from Inion Arts
The password to get to the instructions and video on line is on the back of the postcard which is in the plastic pouch on the front of the box, along with the packing list. If you have any difficulty please let us know inionarts@outlook.com. The kit you bought is a really good one for someone knew to the craft. Thank you for such kind comments.
Great little small business
Great little small business, very helpful when i had a rush on! Very happy with the products, am hoping to book a workshop for after Christmas
1 November 2024
Reply from Inion Arts
Thanks for such a good review - you have had the workshop now so hope you enjoyed it as much as we did!
Fast reply's to queries / Quality product
Fast reply's to queries, which is so good. The product quality is great, and have used it for the last couple of years.
9 December 2024
Unprompted review
Reply from Inion Arts
I am pleased that you are still happy with the product after such a long time. Thank you so much for such a positive review.
Excellent service as always
20 November 2024
Reply from Inion Arts
Thank you for taking the time to write a review, and such a positive one. We do take a lot of notice of the reviews people write and it gives us such a boost when we receive one such as yours!
I am so happy with your product I have…
I am so happy with your product I have been working with UV resin not to happy with results.
But, now so so happy and lovely colours
21 November 2024
Reply from Inion Arts
That's really kind of you to say so. We have customers who work with both UK and Resin Dip and they have produced some fantastic work but the beauty of the Resin Dip is that it is so quick, and yes we do have some lovely colours - and introducing more all the time!
Very much on the ball delivered the…
Very much on the ball delivered the next day and a lot cheaper by buying them online
19 November 2024
Reply from Inion Arts
Thank you for your positive comments. We try very hard with our delivery because we know how exciting it is when you order something and how disappointing if you have to wait weeks for it to arrive.
Super fast delivery and excellent…
Super fast delivery and excellent products. Don't waste time on eBay trying to find the best wire for resin dipping - just buy from Inion.
19 November 2024
Reply from Inion Arts
Thank you! You have hit exactly what is important - the wire is so important and if you don't buy the gauge and type recommended, you won't get the result you are looking for. We spend a lot of time on design and always try to offer the best value but sadly some people don't appreciate that.
Reply from Inion Arts
Reviews are very important to us and we are very grateful to you for taking the time to supply such a nice review. Thank you! Hope we continue to please.
Reply from Inion Arts
Thank you for such positive feedback - we all hope you continue to enjoy the product.
Reply from Inion Arts
That's really kind of you to give such positive feedback - it does make a difference to us. We are really a very small, totally family run business and we take all our reviews very seriously indeed. Thanks!
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