Iniu Reviews 33

These guys have amazing products and customer service. Very satisfied with their products.

After I ordered from the site my order wasn’t processed for a good two weeks and there was no communication about it from the manufacturer whatsoever. During this time I found this Trustpilot site about the company and became worried that I will never receive a product. However, once my order was sent everything went without a problem and I received the product by Amazon in a couple of workdays. The only thing I can mention as a negative is the two weeks of radio silence from the manufacturer.

I ordered a electronic wallet and paid via their online store.
I received an invoice and confirmation email.
Shipping states 10 days
I waited 12 days before checking my order status.
I had received no shipping notifications and then followed up with the email on their website.
They replied with an untruthful feeling response, which was validated after another week of no product.
I followed up 15 days later asking for a refund and no response.
It is now 4 weeks since the order was placed and I feel like I have been scammed.

I ordered a power bank and paid via their online store.
I received an invoice and confirmation email.
Shipping states 2-4 days which I thought was optimistic.
I waited 7 days before checking my order status.
I had received no shipping notifications and then followed up with the email on their website.
They replied with an untruthful feeling response, which was validated after another week of no product.
I followed up 7 days later asking for a refund and was met with a very similar response.
It is now 3 weeks since the order was placed and I feel like I have been scammed.

I bought an Iniu power bank with a 3 year warranty, & it packed up after less than 10 months use. Trying to get any response from Iniu is impossible.

Update: was given a free charging bank as an apology that has been doing well since received.
2 separate deliveries never arrived but were marked as delivered with no proof.
Needs a better tracking system and accountability to resolve issues with couriers rather than allowing the same thing to happen twice. Hoping to get my money back shortly.

I placed an order for a INIU Power Bank B63 (25000mAh), Design for Laptop.

My bank is showing that a payment of £43.82 has been taken but I have not had any confirmation email of the product I ordered.

I sent an email to the customer support but received an email advising that the delivery of the email is incomplete as there was a problem delivering the message.

I have tried to contact customer support via twitter but again there has been no response!!

Terrible service - the company is obviously happy to take a payment without providing the goods that have been paid for.

First time using this site. I needed a power bank for work and came across iniu.shop, I was worried about ordering a power bank as many companys fake the mAh and state higher than what is inside but doing some youtube research iniu is very legit and the products do everything that says on the box/website.
I ordered and it got dispatched the next day, 2 days later my order had arrived by Amazon Prime. Very good prices, amazing looking powerbanks and very fast shipping! I wouldn't shop anywhere else for power banks.

bought this item last week for travelling purpose. I require something which I can use to charge my mobile and iPad. I used it for the last 5 days continuously in the day while travelling from one place to another and then back. Overall usage was around 6-8 hours per day and I used it for 2 days before recharging the power bank.Pros:Very useful item if you require something to use for charging without using electric socket.For travelling one of the must have item.It keeps your phone and iPad charge.It doesn’t drained quickly.Provides charging to other items in quick time.It shows you the battery percentage that how much is used or vice versa left out of 100%.Over all 5 star itemConsOnce it is fully drained or used then you may require 18 hours to recharge it fully up to 100% before next use.