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Company details

  1. Media and Marketing Agency
  2. Media company

Information provided by various external sources

Ink, or Ink Global, is a global travel media publishing and technology company with its headquarters in London.


Contact info

2.9

Average

TrustScore 3 out of 5

2 reviews

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1-star

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Rated 1 out of 5 stars

Urgent: Unresolved Issues with Ink Global Marketing Campaign

Hello, potential clients,

Before engaging with Ink Global for marketing services, I urge you to consider my experience. I am Rene Valencia, CEO and founder of Valencia Travel and Va Expeditions in Peru. In April 2023, I invested $5,000 in a marketing campaign with Ink Global, anticipating a boost in leads and business visibility.

Unfortunately, several months later, the promised results are nowhere in sight. Despite numerous attempts to resolve these issues through appropriate channels, my concerns have not been addressed adequately. I have communicated with three different team members, none of whom seem to have the authority or capacity to facilitate a resolution.

This lack of communication and results from Ink Global has not only been disappointing but also concerning, I am owed over $2,500 by the company, and despite my repeated attempts, they have not responded to my emails. It's very disappointing to note that they never executed any campaign for which this budget was allocated. I feel it's important to share my experience to inform potential future customers of this issue. I am extremely frustrated by the lack of communication and action from their side. as it casts doubt on their reliability and effectiveness. As someone committed to ensuring the best for my companies, I find it necessary to share this experience publicly. I had hoped for a different outcome and a partnership that valued customer satisfaction and results.

Please consider this account when making your decision about whether to engage with Ink Global.

Kind regards,
Rene Valencia

15 April 2024
Unprompted review
Rated 1 out of 5 stars

Their navigator marketing campaign is a total scam

I used Ink Global for a marketing campaign using first party data from their partners (Agoda and United Airlines). First of all they tell you you the minimum spend for the campaign is 10K euros, then when you say no they are ok for a 5k euros campaigns.

They were supposedly using facebook pixel data from Agoda and United airlines so we could retarget their traffic with our products (travel related).

Campaign performed poorly since day 1, during our calls with their sales, they said that I could stop the campaign any time if I was not satisfied, I asked to stopped the campaign and they told us our contract did not allow that.

They said the campaign will start to yield results after 10 days, it did not. They even tried to retarget our own traffic to sneak some sales to their campaigns, when we found out they replied " Oh... I will check with our team".

Overall, it was a total scam, I am not even sure they really have access to first party data from Agoda and united airlines. it seems they just create normal facebook campaign, and let your budget run until its over without any results.

Avoid this type of campaign at all costs.

12 August 2022
Unprompted review

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