I was stressed and aggravated by the time my call with Paisley started but Paisley was incredibly patient and helpful. She helped me work through several hiccups I encountered while trying to set up m... See more
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InkSonic is a leading solutions provider for the global garment printing industry. We offer lightweight and professinal DTF, DTG, and UV DTF printers, along with premium inks, transfer films, and consumables, enabling businesses to achieve maximum efficiency at minimal cost. Our compact, high-performance printers make custom printing accessible to small businesses, home offices, and workshops. We take pride in our dedicated team, offering lifetime 1-on-1 support, industry-leading warranties, and specialized after-sales service to help you set up and optimize your printer. With a customer-first approach and continuous innovation, InkSonic ensures that you can confidently scale your business, knowing our expertise is always by your side.
Contact info
United States
- support@inksonic.com
- inksonic.com
Replied to 95% of negative reviews
Typically replies within 1 week
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Kurt is great at helping with issues…
Kurt is great at helping with issues and. Great printer love it so far
Kyle took care of buissness without any…
Kyle took care of buissness without any no running around I appreciate their effort and strong work ethic 10 out of 10
Kurt has my printer running in less…
Kurt has my printer running in less than five minutes I’m able to go back to print my orders I’m so happy
Kurt was very helpful…
Kurt was very helpful uninstalled.Reinstalled, program got my printer to run correctly.Helped me switch colors around so I can get better white quality all around very helpful.
Kurt was my tech
Kurt was my tech. He was very professional. The fact that I was frustrated because of what we spent and how many times ive had to call for the same issue. But he remained professional the entire time and resolved my issues.
Fatima provided me with great customer…
Fatima provided me with great customer service taught me some things I didn't know and was absolutely helpful. Inksonic had some very professional technicians. I am very happy with their customer service. Recommend
It's always efficient when I get in…
It's always efficient when I get in touch with Kurt and these guys and Its super quick response time too!
Great experience
Kurt was so great. Walked me through everything step by step and I didn’t have to over explain my issue. He knew exactly how to fix and made it all easy. Thank you kurt
Kurt was very helpful
Kurt was very helpful and helped me figure out why my printer wasn’t working. I give him 10 stars
Service was great
Service was great, Kurt was a very good help and got my problem resolved in no time.
The best customer support of any…
The best customer support of any company I have dealt with. Fatima was the best along with the rest of the team. Thank you thank you.
Kert was very helpful today
Kert was very helpful today, he fixed all my issues and everything is working so much better.
Received my Rocrow yesterday and…
Received my Rocrow yesterday and reached out for help with some startup hiccups in the ink lines. Had a very knowledgeable person assist me, and I was able to get a great print. Excited to keep learning and growing with Inksonic.
Excellent support
Patience and spending alot of time resolving error problem till everything was working correct wish I could have this type of support for all problems
Awesome job helping getting machine…
Awesome job helping getting machine running
Fatima was so helpful during my process…
Fatima was so helpful during my process went above and beyond to make sure everything was in order. She gave the best service
Had 2 great experiences!
Had 2 great experiences while I was setting up for print I was stuck and didn’t know what to do. Eli helped me for over an hour. Not sure what time it was for him, but it was midnight for me. I really appreciated helping me out for so long and answering my questions and got me up and running. Today I had a good experience with Kurt, I was having issues with my print today stopping mid print. He helped me out and although I was my error, he was understanding and also sent over some supporting videos. I appreciate the excellent service you guys provide. Thanks again, I’m very grateful.
Kurt was amazing!
Kurt was such a great help. He was very attentive and walked me through each step carefully. He was also very patient and stayed connected until all my questions were answered. Amazing customer service!!
Fatima was great
Fatima was great. Was ready to help and found the solution. I highly recommend Inksonic and their customer service especially Fatima.
Kurt was the absolute BEST!!
Kurt was the absolute BEST!!! He was patient and very Knowledgeable... Found the problem and fixed it immediately... He took his time with me and again TOTALLY AMAZING TECH.. If I could give him 10 stars on this review, he deserves it and More.. Thank you Kurt!!!
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