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Inmotion Reviews 1

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TrustScore 3 out of 5

3.2

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3.2

Average

TrustScore 3 out of 5

1 review

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Rated 1 out of 5 stars

Customer service NUL

My brand new e-scooter stopped charging in the first month. I emailed for help multiple times and got no reply. 6 months later, when I was in France again, I tried again. Instead of sending a working charger, Julien told me to pack the scooter in its original box and send it back to the company. Really?
"La procedure pour la reparation sous garantie ou sur devis est d'ouvrir un dossier et de nous renvoyer le produit complet, dans son carton d'origine, avec ses accessoires."
Alors: N'achetez que si vous êtes satisfait de recevoir ce genre d'« aide ».

1 May 2025
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