My first purchase from 'Innes' has been a great experience. The lamp was delivered within a couple of days of placing an order. I had a telephone call from Innes the day before dispatch just to confim... See more
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Having never heard of this company before and planning to invest in a substantial design project, I decided to test their service with a smaller order first. At firs... See more
Company replied
I hadn’t heard of Innes so checked here before ordering - it was an absolutely first class experience - they called after ordering to check the delivery day (and to check I knew what I’d ordered as... See more
Placed an order for cutlery. Excellent personal service. I got a phone call confirming the order and delivery times. When ready for delivery I was asked before dispatch if the timing was suitable.... See more
Company details
Written by the company
Innes is a third generation, family run business that specialises in retailing beautifully designed authentic contemporary furniture, lighting, gifts and art prints. We has been established for 75 years and have a beautiful gallery that showcases a wide selection of Bauhaus classics by design houses such as Knollstudio, Vitra, Fritz Hansen, Carl Hansen, Kaiser Idell, Flos, Louis Poulsen, sitting alongside modern designs from B&B Italia, String, HAY, Skagerak and Kinto.
Contact info
11-13 The Square, Hessle, East Yorks, HU13 0AF, Hull, United Kingdom
- 01482 649271
- innesonline@mac.com
- innes.co.uk
Replied to 100% of negative reviews
Typically replies within 24 hours
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Superb communication and overall service
Placed an order for cutlery. Excellent personal service. I got a phone call confirming the order and delivery times. When ready for delivery I was asked before dispatch if the timing was suitable. A fantastic level of communication. Everything went really well and the price was good.
I would highly recommend and given their extensive range of products, I shall buy from them again.
Good price and attentive service
Offered a good price for my office chair, free delivery, and very attentive customer service who kept me up to date throughout the ordering and delivery process.
great company; sensible prices and fantastic range of products.
this company deserves a great review; David has helped my business by offering a fair price for excellent chairs. thanks ! .
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