Innpacked Ltd Reviews 348

TrustScore 5 out of 5

4.9

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Rated 5 out of 5 stars

Innpacked helped us to get a late night premises license for our well known franchise business “Creams Cafe” in Bedford. Very fast, professional, helpful, understanding, friendly and caring. They hav... See more

Company replied

Rated 5 out of 5 stars

Fantastic experience with this company from start to finish! Stephen was very attentive and helpful when booking, even offering to run a private session for us at no extra cost. All paperwork regardin... See more

Company replied

Rated 5 out of 5 stars

Great team that are really supportive. Was really easy to do the learning, supported all the way through the exam process and everything was very clear. Popped into the office to deliver all my p... See more

Company replied

Rated 5 out of 5 stars

Mis Emma Mr Stephen both are great Sarvice I’m so happy they make my both license very quick and fast

Company details

  1. #5 of 20 best companies in Consultant

Written by the company

Innpacked is one of the leading training providers to the licensed retail and hospitality industry. We also have a team of licensing consultant who can assist you in making applications for licensed premises as well as personal licenses. Our aim is to make everything we do, from training courses to full premises licence applications, a comfortable and enjoyable experience for our customers.


Contact info

4.9

Excellent

TrustScore 5 out of 5

348 reviews

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Rated 5 out of 5 stars

Delivered a great service

I found Innpacked from google, i contacted them them and they explained every process from beginning to the end and it took almost a month to process the licence which is the normal procedure but at the end i got my licence and i am very thankful to all the staffs who made it happen. Thank you🙏

3 August 2023
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Reply from Innpacked Ltd

Hi Janak, Thanks for the great review. It was a pleasure doing your premises licence. wishing you all the best in the future. Unfortunitly we can't do anything about the 28 consultation period once the premises licence has been submitted to council as this is a legal requirement, if we could we would ;) Steve

Rated 5 out of 5 stars

Very Good Experience

Excellent support from staff throughout the entire process, and an easy to use platform for studying and completing the overall assessment.

21 July 2023
Unprompted review
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Reply from Innpacked Ltd

Hi Erik, Thanks for the great feedback. It was a pleasure processing your personal licence training. Steve

Rated 5 out of 5 stars

very friendly staff and very helpful…

very friendly staff and very helpful agent, highly recommended

29 June 2023
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Reply from Innpacked Ltd

Hi Tim, Thanks for the great feedback It was a please processing another premises licence application for you. Steve

Rated 5 out of 5 stars

Welcoming Instructor

The instructor was so nice and welcoming. I turned up alone with a group of 4 people who all knew each other and the instructor made me feel so at ease by being so lovely when I turned up. She also made the content so easy to understand and retain. Overall great experience!!

3 July 2023
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Reply from Innpacked Ltd

Hi Tegan, Thanks for the great feeback I will let the instructor know. Steve

Rated 5 out of 5 stars

Alcohol Premises Licence - 5 stars

5 stars. These days good service is hard to come by. Stephen, Edith and the Innpacked team were exactly what we needed. Massively attentive, helpful, efficient, relentless and got the job done. They always made time to update us and take our calls when we had a query. Don’t hesitate to go with these guys, worth every penny and a joy to work with. Thank again guys.

10 July 2023
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Reply from Innpacked Ltd

Hi, Thanks for the great feedback. It was a pleasure processing your premises licence. Steve

Rated 5 out of 5 stars

Fantastic experience with this company…

Fantastic experience with this company from start to finish! Stephen was very attentive and helpful when booking, even offering to run a private session for us at no extra cost. All paperwork regarding the course was detailed and concise and the course itself was presented brilliantly by Kelli our trainer! Our team passed and even got to leave earlier than planned...10/10! Thank you Innpacked, keep up the good work!

4 July 2023
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Reply from Innpacked Ltd

Hi Bev, Thanks for the great reveiw. I have passed your praise onto Kelli for you. If you ever need anything in the future please let us know. Steve

Rated 5 out of 5 stars

Very very professional service,

Very very professional service,
Not just extremely friendly and easy to deal with but on point experienced highly professional.
Worth every penny!
Highly recommend them
Will use them hopefully soon again.
Positive team positive people!
Knowledgeable and will make you succeed!

23 June 2023
Unprompted review
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Reply from Innpacked Ltd

Hi Visar, Thank you for the brillant reveiw!!! It was a pleasure doing your premises licence. Please feel free to contact us in the future if you ever need anything. Kind Regards Steve.

Rated 5 out of 5 stars

Recommended

The course itself was very engaging and informative. The service was also good and the communication with Innpacked helped me with the process of getting the qualification for my personal licence.

25 June 2023
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Reply from Innpacked Ltd

Hi Radoslav, Thank you for the great feedback. We look forward to hopefully processing your personal licence. Steve.

Rated 5 out of 5 stars

They saved me a lot of time and hassle!

The team followed up with any paperwork that I hadn't sent through or done correctly, they answered all my queries and they were very helpful and friendly.

5 June 2023
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Reply from Innpacked Ltd

Hi Anna, Thanks for the brilliant feedback. It was a pleasure processing your personal licence. Steve

Rated 5 out of 5 stars

Second time I have used them this year.

Second time I have used them this year.

Great service all round and gets the job dine without fuss

Thank you

7 June 2023
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Reply from Innpacked Ltd

Hi Sean, Thanks for the great feedback and using us again for another premises licence. Wishing you all the best and looking to hear from you again when you take on another premises. Steve

Rated 5 out of 5 stars

Straight forward from booking the…

Straight forward from booking the training course to taking the exam.
Helpful and supportive
Highly recommend using InnPacked

4 June 2023
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Reply from Innpacked Ltd

Hi Corine, Thanks for the great feedback. Congratulations on passing your personal licence exam. Steve

Rated 5 out of 5 stars

Great speedy service and advice

Great speedy service and advice, would always recommend.

31 May 2023
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Reply from Innpacked Ltd

Hi Jonathan, Thank you for the great feedback. Its always a pleasure doing your premises licences. Look forward to speaking to you again in the future. Steve

Rated 5 out of 5 stars

Great service from Innpacked again A++++++

Great service from Innpacked again. Cant recommend this company enough. Always at the other end of the phone and just get the job done! A++++++++

25 May 2023
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Reply from Innpacked Ltd

Hi David, It was great doing another premises licence for you. Thanks for the great feedback. Steve.

Rated 5 out of 5 stars

Premises licence made easy…

Very helpful from the start and as it was our first premises licence we had applied for it meant I could concentrate on other things. Thank you to all with your advice and help!

24 May 2023
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Reply from Innpacked Ltd

Hi Holly, Thanks for the great feedback. It was great doing your premises licence. Wishing you all the best for the future. Steve.

Rated 4 out of 5 stars

The on line exam was awkward with the…

The on line exam was awkward with the technical requirements. It felt overboard the need to clear your table, remove your watch etc... There was also a delay in my certificate been issued but Stephen has been excellent in chasing this down.

22 May 2023
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Reply from Innpacked Ltd

Hi Brian, Thanks for your feedback. I have passed your comments onto the awarding body so they know your thoughts about the exam. Steve

Rated 5 out of 5 stars

Great Support

Stephen and his team have been brilliant with their support in gain our licence

18 May 2023
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Reply from Innpacked Ltd

Hi Sue, Thanks for the great feedback. It was great getting the premises licence for the School. Steve

Rated 5 out of 5 stars

Great team

Great team, they did a fantastic job of getting my premises license in a hurry!

27 April 2023
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Reply from Innpacked Ltd

Hi George, Thanks for the great feedback. It was great doing a local premises licence. Wishing you all the best. Steve

Rated 4 out of 5 stars

Friendly and helpful

Unfortunately the course was canceled last minute and I was not informed, however they were quick to re arrange the course and exam to be completed online.

21 March 2023
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Reply from Innpacked Ltd

Hi Zoe, Thank you for your feedback. Sorry about the confussion with the course. Steve

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