InRide London Reviews 

46
TrustScore 5 out of 5

4.8

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Rated 5 out of 5 stars

I would like to sincerely thank Grzegorz, the owner of the transport and tour company, for an exceptional private transfer to Windsor in a luxury Mercedes-Benz. The comfort, professionalism, and excel... See more

Rated 5 out of 5 stars

We have used the service several times and are very happy! Super professional, friendly and helpful, including comfy car seat for baby provided. 😊👍 Smooth drivers, clean and spacious cars, fresh sm... See more

Rated 5 out of 5 stars

I needed a taxi to Gatwick Airport at 520 am. When arranging the pickup with Greg, he came across as polite, professional and reliable. He arrived a few minutes early and waited patiently as we... See more

Rated 5 out of 5 stars

Above and Beyond. Greg the owner (and our driver for early morning transfer to T3) rang me the night before to firm up the details and arrived promptly on the morning to complete the transfer. Immacu... See more

Company details

  1. Taxi service
  2. Airport shuttle service
  3. Tour operator
  4. Transportation service

Written by the company

Welcome to our Heathrow-based minicab company! Experience top-notch service, timely airport transfers, and professional drivers. Book now for a smooth ride! 🚕✈️


Contact info

4.8

Excellent

TrustScore 5 out of 5

46 reviews

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4.8

All reviews

(46)

1 review in the last 12 months

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Rated 5 out of 5 stars

Took a quick trip to London with a…

Took a quick trip to London with a toddler. Greg made my life so much easier the moment we met him. He made the effort to help plan kid’s appropriate activities that would be enjoyable to parents. He embodied professionalism through his work by being early at every encounter, and honoring his commitments. My son and I will forever be grateful for the London experience you provided! We look forward to future visits and using your service.

24 September 2024
Unprompted review
Rated 5 out of 5 stars

Brilliant service

Friendly and helpful.

Great service picking myself, husband and 3 kids up from airport, used again 3 times to get about Windsor area and back to airport.

Pre-booked and always on time. If we are back in the area we will definitely use again.

13 September 2024
Unprompted review
Rated 5 out of 5 stars

Impeccable service

Impeccable service. Greg is tremendous in his work. Cares a lot about the customer and is very punctual.

Asked him to pick my aunt and he went above and beyond to take care of her and gave her flowers to welcome her to the UK.

I can't write enough for how diligent he is and how the overall experience was. Highly recommend.

13 September 2024
Unprompted review
Rated 5 out of 5 stars

Fantastic 5 star service

Fantastic service from start to finish. The car was immaculately clean, there was bottled water if you needed it. Extremely helpful,polite & safe driver.
5 star service & will definitely use again.
Highly recommended

8 August 2024
Unprompted review
Rated 5 out of 5 stars

Great experience

We had an excellent experience. Our driver communicated clearly and met us at the terminal at Heathrow. He was polite and prompt, and was a safe driver. We’ll definitely use InRide London again.

27 July 2024
Unprompted review
Rated 5 out of 5 stars

Brilliant service

Brilliant service! Greg, the owner, was so nice and accomodating, although I only booked a very short journey he gave me a five star service: from the initial contact, over clear payment information and even contacted me after the journey how everything went.

Also Hubert the driver was amazing. He saw us from afar and approached us in the airport to guide us to the car. We had a lovely chat and the journey felt very safe. The car was also in top condition and very clean!

I am already booking again, and will do so in future as I travel more these days and it makes such a difference if you know there is a reliable and punctual service to make traveling less stressful.

18 June 2024
Unprompted review
Rated 5 out of 5 stars

My business trip to London…

I recently had the pleasure of using InRide London, and I must say it was an exceptional experience from start to finish. The communication throughout the booking process was fantastic, ensuring all my needs were met seamlessly. The person in the office was incredibly helpful, addressing all my queries with patience and professionalism.
On the day of the ride, the driver was both professional and friendly, making the journey enjoyable and stress-free. The vehicle itself was spotless and in immaculate condition, reflecting the high standards that InRide London maintains. I highly recommend their services to anyone in need of reliable and top-quality transportation.

1 June 2024
Unprompted review
InRide London logo

Reply from InRide London

Dear Marek,

Thank you so much for your glowing review! We're thrilled to hear that your experience with us was exceptional from start to finish. Our team works hard to ensure seamless communication and address all client needs with patience and professionalism, so it's wonderful to know that this was reflected in your experience.

We're also glad to hear that your journey was enjoyable and stress-free, thanks to our professional and friendly driver. Maintaining our vehicles to the highest standards is a top priority for us, and we're pleased that you found the car to be spotless and in immaculate condition.

Your recommendation means a lot to us. We look forward to serving you again in the future for any of your transportation needs.

Best Regards,
Greg (CEO of InRide London)

Rated 1 out of 5 stars

horrible experience

They will tell what time they will pick you up and when you disagree they will cancel the job shortly before time. Horrible experience!

2 June 2024
Unprompted review
InRide London logo

Reply from InRide London

Thank you for your first negative review of our company. To start, we would like to point out that this booking was made through Minicabit and not directly through our company. You booked a ride for 12:50 PM, which was only 5 minutes after your scheduled landing time. You had 4 checked in bags to collect, and we wrote to you suggesting that we would like to adjust the pick-up time to 45 minutes after your actual landing time to avoid unnecessary waiting for our driver and saving you from extra charges for a car park and waiting time - we had your flight number and were tracking the exact landing time. Driver would be on time. It’s our priority to make sure that everything will be smooth and as it should be.

Your approach was very arrogant and inappropriate; we were only trying to help, but you began to cause problems. Apologies, but we do not enjoy dealing with problematic customers, and you were one. Therefore, we had the right to inform Minicabit to find a replacement. We paid a £15 penalty for this, but honestly, we preferred to pay the fine rather than subject our driver to the stress and issues related to your behaviour.

Best Regards,
Greg (CEO of InRide London)

Rated 5 out of 5 stars

I had a last minute request for my…

I had a last minute request for my parents to be dropped at the airport as I had some adhoc office meeting scheduled. I checked with Greg and he accepted to drop my parents. The booking process was easy, booking details were shared with all the information. Taxi arrived on time and dropped my parents on time and helped them with the luggage as well. The best part, I received message from Greg confirming that my parents have been dropped before I got a call from them. Thank you for your friendly, warm and efficient, on time service. I would recommend his services. We will be using it again.

13 February 2024
Unprompted review
Rated 5 out of 5 stars

A reliable and Reginable cost

The service provided by Gery is wounderful. The price was reasonable and he was always on time. I am used UBER and BOLT. These are very unreliable. But Grey was always on time and pick up and drop to London, airport and around the London. I personally recommend Gery service to be take and try at least once.

21 December 2023
Unprompted review
InRide London logo

Reply from InRide London

Dear Ashish,

I wanted to express my sincere gratitude for taking the time to write such a thoughtful and positive review. Your feedback means the world to us and serves as a constant reminder of why we love what we do. We're thrilled to have been able to meet your expectations and provide you with a great experience. If there's anything else we can assist you with, please don't hesitate to reach out. Thanks again for your support!

Best Regards,
Greg (CEO of InRide London)

Rated 5 out of 5 stars

First class service and experience!

First class service and experience with Greg with trips to and from the airport. Efficient, good value, great communication, on time, smart clean car. Even when my 7 year old daughter felt a bit car sick he was kind and professional. Recommend!!

27 August 2023
Unprompted review
InRide London logo

Reply from InRide London

Dear Benedict,

I wanted to express my sincere gratitude for taking the time to write such a thoughtful and positive review. Your feedback means the world to us and serves as a constant reminder of why we love what we do. We're thrilled to have been able to meet your expectations and provide you with a great experience. If there's anything else we can assist you with, please don't hesitate to reach out. Thanks again for your support!

Best Regards,
Greg (CEO of InRide London)

Rated 5 out of 5 stars

100% reliable - always my 1st choice

I rely totally on both my regular WSG drivers. They are always punctual, very easy to get hold of via messaging when I’m ready to go, the cars are clean and spacious/comfortable and the drivers 100% reliable. I travel with a folding wheelchair and they make everything so straightforward and take great care to keep me safe. They‘ll naturally help me inside if where I’m going isn’t easily accessible. WSG are also very efficient on invoicing and handling any queries. I’m really happy with the service and hope you would be too!

23 August 2023
Unprompted review
InRide London logo

Reply from InRide London

Dear Sara,

I wanted to express my sincere gratitude for taking the time to write such a thoughtful and positive review. Your feedback means the world to us and serves as a constant reminder of why we love what we do. We're thrilled to have been able to meet your expectations and provide you with a great experience. If there's anything else we can assist you with, please don't hesitate to reach out. Thanks again for your support!

Best Regards,
Greg (CEO of InRide London)

Rated 5 out of 5 stars

I had a fantastic experience with this…

I had a fantastic experience with this minicab company! The driver was punctual, friendly, and knew the best routes to get me to my destination quickly. The vehicle was clean and comfortable, making my journey a pleasant one. I was impressed by their professionalism and excellent customer service. I'll definitely be using their services again in the future. Highly recommended!

28 August 2023
Unprompted review
InRide London logo

Reply from InRide London

Dear Iza,

I wanted to express my sincere gratitude for taking the time to write such a thoughtful and positive review. Your feedback means the world to us and serves as a constant reminder of why we love what we do. We're thrilled to have been able to meet your expectations and provide you with a great experience. If there's anything else we can assist you with, please don't hesitate to reach out. Thanks again for your support!

Best Regards,
Greg (CEO of InRide London)

Rated 5 out of 5 stars

Impeccable transfer to Heathrow Airport

I am very pleased with the airport shuttle service of InRide London.
Greg drove me and my partner to Heathrow Terminal 4 early in the morning, with very short notice. He was professional, punctual, and extremely friendly.
Prices are reasonable and in line with the market. Great experience.
I would definitely consider InRide London in the future. Recommended!

12 August 2023
Unprompted review
InRide London logo

Reply from InRide London

Dear Valerio,

I wanted to express my sincere gratitude for taking the time to write such a thoughtful and positive review. Your feedback means the world to us and serves as a constant reminder of why we love what we do. We're thrilled to have been able to meet your expectations and provide you with a great experience. If there's anything else we can assist you with, please don't hesitate to reach out. Thanks again for your support!

Best Regards,
Greg (CEO of InRide London)

Rated 5 out of 5 stars

I have now used InRide several times…

I have now used InRide several times for journeys to and from both Heathrow and Gatwick airports as well as local drop off and pick-up. I will definitely continue to support Greg and his team. The service is the best in the neighbourhood. Prompt, thoughtful customer care, comfortable and immaculate transport and the pricing is great value too.

21 August 2023
Unprompted review
InRide London logo

Reply from InRide London

Dear Louise,

I wanted to express my sincere gratitude for taking the time to write such a thoughtful and positive review. Your feedback means the world to us and serves as a constant reminder of why we love what we do. We're thrilled to have been able to meet your expectations and provide you with a great experience. If there's anything else we can assist you with, please don't hesitate to reach out. Thanks again for your support!

Best Regards,
Greg (CEO of InRide London)

Rated 5 out of 5 stars

High quality taxi service

A high quality, calm and relaxing service. InRide's cars are comfortable and the drivers are calm and professional. Best experience!

7 July 2023
Unprompted review
InRide London logo

Reply from InRide London

Dear Justin,

I wanted to express my sincere gratitude for taking the time to write such a thoughtful and positive review. Your feedback means the world to us and serves as a constant reminder of why we love what we do. We're thrilled to have been able to meet your expectations and provide you with a great experience. If there's anything else we can assist you with, please don't hesitate to reach out. Thanks again for your support!

Best Regards,
Greg (CEO of InRide London)

Rated 5 out of 5 stars

Thank you, Greg!

I would like to express my sincere thanks to Greg. He has provided very great and professional pick up services. His van is comfortable and clean. Greg’s efficient riding service is highly recommended.

24 August 2023
Unprompted review
InRide London logo

Reply from InRide London

Dear Stella,

I wanted to express my sincere gratitude for taking the time to write such a thoughtful and positive review. Your feedback means the world to us and serves as a constant reminder of why we love what we do. We're thrilled to have been able to meet your expectations and provide you with a great experience. If there's anything else we can assist you with, please don't hesitate to reach out. Thanks again for your support!

Best Regards,
Greg (CEO of InRide London)

Rated 5 out of 5 stars

Greg has a great personality

Greg has a great personality thats really nice for longer rides to have a good conversation going. Very pleasant atmosphere, clean and nice smelling van (no smoking or vaping). I have digestive issues so car rides tend to be horrible, but Greg was driving very smoothly.

22 August 2023
Unprompted review
InRide London logo

Reply from InRide London

Dear Adrianna,

I wanted to express my sincere gratitude for taking the time to write such a thoughtful and positive review. Your feedback means the world to us and serves as a constant reminder of why we love what we do. We're thrilled to have been able to meet your expectations and provide you with a great experience. If there's anything else we can assist you with, please don't hesitate to reach out. Thanks again for your support!

Best Regards,
Greg (CEO of InRide London)

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