Inserif Reviews 101

Updating as I’ve now received a response to my email. Unfortunately this doesn’t resolve the issue as I still haven’t received the item. I ordered in good time for gifting, however I’ve been advised... See more

I ordered an AirPods case over two weeks ago, but I still haven’t received it. The delivery service claims they attempted delivery twice: once when I was supposedly not at home, and the second t... See more

Overall, the design looks very nice. However, unfortunately the case slightly bends at the top left corner of my screen. I think this might be a defect caused by trying to shape the leather too sharpl... See more

Products are as shown on website and feel great, as well as looking perfect! Regular shipping is accurate and is in the timeframe as mentioned. I can personally recommend them, really liked the Macboo... See more

Right after purchasing, I looked at the reviews here and got a little scared… but tbh, my experience was honestly pretty good! Both the team at Inserif and the delivery website answered me right away... See more

I’m so happy with my Inserif laptop case—especially with my initials beautifully personalized on it. The craftsmanship is impressive: the material feels high‑quality, the stitching is clean, and the... See more

Personally I had a really good experience with Inserif. I ordered an iphone 17pro max case with custom embroidery. Case shipped relatively quick and arrived in great condition. Quality so far seems re... See more

I ordered one of the iPhone MagSafe pebble leather cases with personalisation and it looks great! It was a gift for my boyfriend and he's so pleased with it. Super smart and the case fits perfectly. O... See more

Careful SCAM !!! I ordered my case 17 days ago and paid for express shipping and have only received it yesterday. Havent received an answer from the customer service that I contacted 10 days ago until... See more

Waiting for your order is worth it! I had some issues with my order that were frustrating, but the founder, Liam, contacted me by email, sincerely apologized, and sorted everything out. He sent me a c... See more

Yet to receive a response from their customer service after a month of emailing them. Product shipped straight from China (says so on the shipping notification) and doesn’t feel very good quality at... See more

Can’t comment on the product as never received it. Bought as xmas present weeks ago but apparently still sat in some random post depot so unlikely going to receive it on time. Whatever delivery servic... See more

Absolutely appalling. My son ordered expensive presents for his girlfriend, weeks before Christmas. He received an email saying it would be delayed, and they had set up a ‘special’ help service to res... See more

Ordered personalised cases for both mine and my partners iPhones and MacBooks, we're so happy with them! The shipping admittedly was a bit longer than expected but I can't fault them for that, it's t... See more

I rectify my review, there has been a misunderstanding in the communication and the problem has been taken care in the most thoughtful and prompt way by the very direction of INSERIF. I can't wait to... See more

Inserif is a scam! No way to contact customer service other than sending an email which doesn’t always get answered. I never received my package yet I was charged for my order immediately. They blame... See more

It’s been over a month since I placed my order, and I still haven’t received anything. The tracking said the item was delivered, but I never got it. I contacted Customer Support right away — during th... See more

Have bought from Inserif multiple times now, (new phone cases for new devices), and love that the new range extends to other leather goods so all my accessories can match. Personal favourite is the L... See more

I placed an order on December 10 and paid for express delivery so delivery should have arrived by December 15 (2 days ago).I’m unable to track where my order is and my emails to support team have been... See more

Everything is so well made I love my notebook it’s chic, practical and last. Definitely be repurchasing something else very soon

Love the products they’re super stylish and chic. I’ve got a MacBook snap case and it’s so nice, it also comes with a protective cover for the base unlike some others on the market.

Love my new laptop case! It looks so beautiful, plus it’s amazing quality!! Definitely adds to the desk aesthetic 🖤 Now I really want a personalised phone case to match!

Absolutely love my new leather laptop case! The quality is top-notch, with beautiful craftsmanship and a perfect fit. Shipping was fast, and communication throughout was excellent. I’m really impresse... See more

Clear website with very good pictures. After I received the purse it was just like it was on website . Very nice purse for correct price,delivery was good communication and properly received at home.1... See more

It has been a fantastic experience, I bought a cover and a laptop sleeve that arrived in two weeks. I don't know why people review this website with one star.

I ordered a non-personalised product out of business hours in the night and then changed my mind and cancelled. After some back and forth they let me return the products for a full refund

The case Arrived on time , and I love it , very nice quality leather, I can’t say anything wrong, good customer service also , Top!

I couldn’t be happier with my personalised phone case! The quality is outstanding — the leather feels high end and durable. The personalisation came out beautifully too. It fits my phone perfectly an... See more

I ordered a notebook from inserif and it was just gorgeous i got it as a gift for my aunt and got her initials put on it! She loves it and i loved it so much that I got myself one! Will definitely be... See more

Ordered item on 28th November and still not arrived, as I read the reviews regarding delivery issues and Courier issues if this has been the case the company should review its delivery procedures.... See more

I think there’s been some issues with the courier, which is a bit annoying. I spoke to the company and in fairness they have been good and worked with me to get my order. Now I’ve got the products the... See more

The embossed monogram was crooked and when I reached out they took a while to get back to me and then said it's "handcrafted". Not sure when handcrafted became an excuse for sloppiness but... they off... See more

Ordered two items on November 28 with urgent delivery. More than two weeks have passed and no delivery. Customer support asks you patience and is just winding me up with delayed replies and bullshit... See more

This company is a total scam. They will take your money and then refuse to acknowledge anything contact from you thereafter. My package seems to be missing, apparently that’s my problem! Their total i... See more

I purchased a MagSafe iPhone 17 case, and as soon as I saw it in person I noticed the low quality of both the materials and the craftsmanship (the phone didn’t sit securely inside the case, and the si... See more

unfortunately I ordered something that would not fit my phone and asked to cancel the order 5 mins after placing it. this company CLAIM to handmake every piece and it takes a few days but it appears 5... See more

Stay away! Despite the fancy website and design it’s just Chinese stuff. Delivery takes way to look and their customer service doesn’t reply. Their tracking system is also terrible. Update: two wee... See more

1 month delivery time, and another 3 weeks, and countless e-mails to get my money back for this order. The case quality is poor compared to its price, and the customer service needs great improvement.... See more

I’m very surprised to read some of the negative reviews - my experience was excellent! The product is exactly as asked, lovely quality and attention to detail, and very good value for money. I contact... See more

extremely pathetic company and customer service. claim based in england but shipping the cover from china. order placed on nov 17 and paid for express shipping which was 2 to 5 days . its been 10 day... See more

I have ordered 3 iPhone cases before with personalisation and they have all been perfect quality and I love the wide range of colours and textures to choose from too!

Love my case and the separate wallet attachment! So pretty and seems super high quality!

Ordered a single phone case and it’s been over a month and still hasn’t come. I paid for express delivery 4-9 days. It’s been over a month and still nothing. Tried to get in contact with the a... See more

AVOID!!! Products took an age to arrive, found the exact same product on Amazon and Temu which are the exact same quality at a quarter of the price. Ordered a phone case and a laptop sleeve, t... See more

Paid nearly £50 for a phone cover and charm, the charm was missing in my order, I chased with company who took many days to come back to me and after 31 emails back and forth telling me they would sor... See more

First the item that i bought, i got it after 3 weeks, and then the item that I ordered and what I got is completely different, they are just so messed up I waited almost a months just to receive a com... See more