INSHUR Reviews 

9,113
TrustScore 4.5 out of 5

4.5

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Review summary

Created with AI, based on recent reviews

Considering 1,202 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the excellent service and competitive pricing, often finding quotes that offer great value for money. Many people highlight the smooth and straightforward user experience, noting how easy it is to get a policy or renew their insurance online. The customer service is frequently described as outstanding, with staff members being helpful, professional, and knowledgeable, making the entire process stress-free. However, some customers also noted that prices could be expensive, with premiums sometimes being higher than expected. A few other people also felt that the service could be problematic, citing issues with slow activation, poor communication, and unexpected additional fees.

What people talk about most

Service

Customers consistently note positive experiences with service, often describing it as friendly, professional,... See more

Price

Clients share positive opinions on price, with many reviewers finding the quotes affordable and competitive... See more

User experience

Consumers find the user experience to be overwhelmingly positive, highlighting the ease and simplicity of... See more

Customer service

Reviewers highlight positive aspects of customer service, with many praising the excellent and professional... See more

Staff

People report positive experiences with staff, consistently highlighting their helpfulness, professionalism,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Great customer service, and supportive of your questions. After several search for an insurance from different company's, I got many phone calls of them and very expensive quotes. Hendrick was very h... See more

Company replied

Rated 5 out of 5 stars

The application process was very easy and smooth, with no unnecessary complications. Their prices are fair, reasonable and good value for money. I have been taking out insurance with different compani... See more

Company replied

Rated 5 out of 5 stars

Very easy process to get quick quote. No long waiting on phone to customer service representative. Friendly and professional service from Sash. End of the day affordable quote.

Company replied

Rated 5 out of 5 stars

Called me up when time for renewal, worked out price but was higher than last year then guided me on how to being it low by linking my unber account, following week got call with a much lower price.... See more

Company replied


Company details

  1. #17 of 19 best companies in Commercial Insurance Company

About INSHUR

Written by the company

INSHUR GIF

Explore our online commercial motor insurance

For private hire insurance, courier coverage, and much more, INSHUR has you covered – with multiple payment and policy options for you to choose from. Get a personalised quote in minutes, buy, renew, and more all on our easy-to-use online Dashboard!

Find out more Get a quote


Manage your Insurance

Whether you're looking to request a change to your policy, renew your insurance, or access your policy documents, do it all online with INSHUR.

Manage insurance


Contact us

Whatever your query, we're here to help. Send us an email, speak to our chat assistant, or find answers to frequently asked questions 24/7 with our helpcentre.

Get in touch

Why INSHUR?

Get on the road faster when you buy with us

Instant cover

Get a quote, choose your coverage and policy length, make your payment, and you're all set. It’s as easy as 1, 2, 3!

24/7 access

Buy, renew, and access your policy anytime. Make changes, review documents, and more through your online Dashboard.

Tailored to your needs

Choose from a range of coverage and payment options for private hire, courier, fast food delivery, and more.


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

9k reviews

5-star
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Asks customers to review

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4.5

All reviews

(9,113)

1,183 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Excellent service

Excellent service

6 August 2026
INSHUR logo

Reply from INSHUR

Hello,

Thank you for taking the time to leave us a review.

We’re delighted to hear you had a positive experience with us.

Your feedback is greatly appreciated and will help us to continuously improve our services.

Thank you for choosing INSHUR.

Rated 5 out of 5 stars
INSHUR logo

Reply from INSHUR

Hello,

Thank you for taking the time to leave us a review.

We’re delighted to hear you had a positive experience with us.

Your feedback is greatly appreciated and will help us to continuously improve our services.

Thank you for choosing INSHUR.

Rated 5 out of 5 stars

It was easy

It was easy
Good and quick

1 August 2026
INSHUR logo

Reply from INSHUR

Hello,

Thank you for taking the time to leave us a review.
We’re delighted to hear you had a positive experience with us.
Your feedback is greatly appreciated and will help us to continuously improve our services.

Thank you for choosing INSHUR.

Rated 5 out of 5 stars

Simple and quick to do with no…

Simple and quick to do with no conversation required. Very good price too. Very pleased with you. Thanx again 😄👍👍

3 August 2026
INSHUR logo

Reply from INSHUR

Hello,

Thank you for taking the time to leave us a review.
We’re delighted to hear you had a positive experience with us.
Your feedback is greatly appreciated and will help us to continuously improve our services.

Thank you for choosing INSHUR.

Rated 5 out of 5 stars

Wonderfull

5 August 2026
INSHUR logo

Reply from INSHUR

Hello,

Thank you for taking the time to leave us a review.
We’re delighted to hear you had a positive experience with us.
Your feedback is greatly appreciated and will help us to continuously improve our services.

Thank you for choosing INSHUR.

Rated 5 out of 5 stars
INSHUR logo

Reply from INSHUR

Hello,

Thank you for taking the time to leave us a review.
We’re delighted to hear you had a positive experience with us.
Your feedback is greatly appreciated and will help us to continuously improve our services.

Thank you for choosing INSHUR.

Rated 5 out of 5 stars

Best prices

Customers service,prices no other insurance can beat INSHUR.

5 August 2026
INSHUR logo

Reply from INSHUR

Hello,

Thank you for taking the time to leave us a review.
We’re delighted to hear you had a positive experience with us.
Your feedback is greatly appreciated and will help us to continuously improve our services.

Thank you for choosing INSHUR.

Rated 5 out of 5 stars

Very nice Very cheap insurance 👌

Very nice Very cheap insurance 👌
Staff are nice

30 July 2026
Unprompted review
INSHUR logo

Reply from INSHUR

Hello,

Thank you for taking the time to leave us a review.
We’re delighted to hear you had a positive experience with us.
Your feedback is greatly appreciated and will help us to continuously improve our services.

Thank you for choosing INSHUR.

Rated 5 out of 5 stars

I’m happy to say this is very good…

I’m happy to say this is very good insurance pricing and services very affordable for pro drivers I saved lots money compared with my ex insurance company

1 August 2026
INSHUR logo

Reply from INSHUR

Hello,

Thank you for taking the time to leave us a review.
We’re delighted to hear you had a positive experience with us.
Your feedback is greatly appreciated and will help us to continuously improve our services.

Thank you for choosing INSHUR.

Rated 4 out of 5 stars

Great price

5 August 2026
INSHUR logo

Reply from INSHUR

Hello Raja,

Thank you for leaving us a great review. 

We appreciate your feedback, as it helps us improve our services. We’d like to know what we could do next time to earn an extra star! 

Feel free to reach out to us at help@inshur.com to tell us more!

Rated 4 out of 5 stars

Hi i have good experience and bad…

Hi i have good experience and bad experience with insure insurance company good experience customer care excellent especially i like to mention about mr wood Mixwell great customer service he gives me but bad experience other lady operator I am not mention name s/s not any idea about the customer service over all 4 star only desave for w Mixwell

5 August 2026
INSHUR logo

Reply from INSHUR

Hello,

Thank you for taking the time to leave us a review.

We’re delighted to hear you had a positive experience with us.

Your feedback is greatly appreciated and will help us to continuously improve our services.

Thank you for choosing INSHUR.

Rated 5 out of 5 stars

Customer service is excellent

Customer service is excellent, and the prices are very reasonable compared to other market rates.

1 August 2026
INSHUR logo

Reply from INSHUR

Hello,

Thank you for taking the time to leave us a review.
We’re delighted to hear you had a positive experience with us.
Your feedback is greatly appreciated and will help us to continuously improve our services.

Thank you for choosing INSHUR.

Rated 5 out of 5 stars

Best prices ever.

1 August 2026
INSHUR logo

Reply from INSHUR

Hello,

Thank you for taking the time to leave us a review.
We’re delighted to hear you had a positive experience with us.
Your feedback is greatly appreciated and will help us to continuously improve our services.

Thank you for choosing INSHUR.

Rated 5 out of 5 stars

Sorted with the Best price

Sorted with the Best price

2 August 2026
INSHUR logo

Reply from INSHUR

Hello,

Thank you for taking the time to leave us a review.

We’re delighted to hear you had a positive experience with us.

Your feedback is greatly appreciated and will help us to continuously improve our services.

Thank you for choosing INSHUR.

Rated 5 out of 5 stars

Very efficient and helpful company with…

Very efficient and helpful company with no issues at all also very reliable customer service and overall a great experience 👌 very highly recommended and it was the best price for me too I am very happy with the company all round

4 August 2026
INSHUR logo

Reply from INSHUR

Hello,

Thank you for taking the time to leave us a review.

We’re delighted to hear you had a positive experience with us.

Your feedback is greatly appreciated and will help us to continuously improve our services.

Thank you for choosing INSHUR.

Rated 5 out of 5 stars

Good value for money

Very easy and professional to sort out

31 July 2026
INSHUR logo

Reply from INSHUR

Hello,

Thank you for taking the time to leave us a review.

We’re delighted to hear you had a positive experience with us.

Your feedback is greatly appreciated and will help us to continuously improve our services.

Thank you for choosing INSHUR.

Rated 5 out of 5 stars

The agent (Kai) who dealt with me was…

The agent (Kai) who dealt with me was very helpful and friendly,he explained more options to add to my insurance if i wished to do so which was great.

31 July 2026
INSHUR logo

Reply from INSHUR

Hello,

Thank you for taking the time to leave us a review.

We’re delighted to hear you had a positive experience with us.

Your feedback is greatly appreciated and will help us to continuously improve our services.

Thank you for choosing INSHUR.

Rated 5 out of 5 stars

Very good

Very good, very easy

31 July 2026
INSHUR logo

Reply from INSHUR

Hello,

Thank you for taking the time to leave us a review.

We’re delighted to hear you had a positive experience with us.

Your feedback is greatly appreciated and will help us to continuously improve our services.

Thank you for choosing INSHUR.

Rated 5 out of 5 stars

Greate

Greate
Easy to use and set up.
Highly recommend

31 July 2026
INSHUR logo

Reply from INSHUR

Hello,

Thank you for taking the time to leave us a review.

We’re delighted to hear you had a positive experience with us.

Your feedback is greatly appreciated and will help us to continuously improve our services.

Thank you for choosing INSHUR.

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