Joseph lovejoy was not only a delight to speak to but the only person to seem to understand the questions we wanted answering. We were so relieved when we called back and got him again as honestly... See more
Company replied
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
I am pleased to inform you that I spoke with a gentleman called Simon. Who is so kind, diligent, patient, helpful and professional in assisted me to get a quote of insurance for Amazonflex and make... See more
Company replied
I loved haven my policy with INSHUR company it’s being three years that I have my policy with INSHUR company which is most great service and helpful service they provide thank you for given me a poli... See more
Company replied
I recently took out private hire insurance with INSHUR and the service was excellent. Patrick Hill helped me throughout and was professional, knowledgeable, and very easy to deal with. He took the t... See more
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Company details
- #20 of 20 best companies in Commercial Insurance Company
About INSHUR
Written by the company
Explore our online commercial motor insurance
For private hire insurance, courier coverage, and much more, INSHUR has you covered – with multiple payment and policy options for you to choose from. Get a personalised quote in minutes, buy, renew, and more all on our easy-to-use online Dashboard!
Manage your Insurance
Whether you're looking to request a change to your policy, renew your insurance, or access your policy documents, do it all online with INSHUR.
Contact us
Whatever your query, we're here to help. Send us an email, speak to our chat assistant, or find answers to frequently asked questions 24/7 with our helpcentre.
Why INSHUR?
Get on the road faster when you buy with us
Instant cover
Get a quote, choose your coverage and policy length, make your payment, and you're all set. It’s as easy as 1, 2, 3!
24/7 access
Buy, renew, and access your policy anytime. Make changes, review documents, and more through your online Dashboard.
Tailored to your needs
Choose from a range of coverage and payment options for private hire, courier, fast food delivery, and more.
Contact info
United Kingdom
- help@inshur.com
- inshur.com
4.3
Excellent
9k reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
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See how their reviews and ratings are sourced, scored, and moderated.
Exellent Service and Great Experience
I had a very positive experience with this company. The service was professional, efficient, and exactly as described. Everything was handled smoothly, and the team was helpful and responsive throughout the process. The pricing was fair, and the overall quality exceeded my expectations. I would definitely recommend this company to others and would happily use their services again in the future.
30 May 2026
Reply from INSHUR
Hello Naseer Farizi
Thank you for taking the time to leave us a review. We’re delighted to hear you had a positive experience with us! Your feedback is greatly appreciated and will help us to continuously improve our services. Thank you for choosing INSHUR.
I enjoyed Fast and straightforward…
I enjoyed Fast and straightforward response without any delay
30 May 2026
Reply from INSHUR
Hello Bode
Thank you for leaving us a great review. We appreciate your feedback, which helps us continuously improve our services. Thank you for choosing INSHUR.
They give quote to new customer cheaper…
They give quote to new customer cheaper than existing customer who with them over two years and renewing for third year —— very disappointing —— I am not gonna recommend this insurance company to anyone and will end my term too
29 May 2026
Reply from INSHUR
Hello Yatin,
Thank you for taking the time to leave a review. We take our customer's feedback very seriously to help us continuously improve our products and services.
We would like to reach out and invite you to provide us with further details so we can address your feedback.
Please email us at help@inshur.com (mailto:help@inshur.com) to help us resolve your issue.
Very easy to navigate and professional
29 May 2026
Reply from INSHUR
Hello Tomasz
Thank you for taking the time to leave us a review.
We really appreciate your positive feedback.
Thanks for choosing Inshur!
Reply from INSHUR
Hello Mr Abuukar
Thank you for leaving us a review. It’s great to hear you’re happy with the service you received.
Have a lovely day!
Reply from INSHUR
Hello Ely Moura
Thank you for taking the time to leave us a review. We’re delighted to hear you had a positive experience with us! Your feedback is greatly appreciated and will help us to continuously improve our services. Thank you for choosing INSHUR.
I’m happy to be with you!
28 May 2026
Reply from INSHUR
Hello Mr Tsvetan Tsvetanov
Thank you for leaving us a great review. We appreciate your feedback, as it helps us improve our services. We’d like to know what we could do next time to earn an extra star! Feel free to reach out to us at help@inshur.com (mailto:help@inshur.com)
Reply from INSHUR
Hello Muneeb
Thank you for leaving us a review. It’s great to hear you’re happy with the service you received.
Have a good day!
Reply from INSHUR
Hello Eran Ozgunay
Thank you for leaving us a great review. We appreciate your feedback, which helps us continuously improve our services. Thank you for choosing INSHUR.
Good customer service
Good customer service. Straightforward and no complications. Been with inshur for over couple of years always very helpful.
22 May 2026
Reply from INSHUR
Hello Azad Hussain
Thank you for leaving us a review. It’s great to hear you’re happy with the service you received.
Have a good day!
Best company by far
27 May 2026
Reply from INSHUR
Hello Christopher
Thank you for taking the time to leave us a review. We’re delighted to hear you had a positive experience with us! Your feedback is greatly appreciated and will help us to continuously improve our services. Thank you for choosing INSHUR.
Joe was professional and efficient all…
Joe was professional and efficient all the through, knew what I needed and the price was competitive, thank you
22 May 2026
Reply from INSHUR
Hello Peter
Thank you for taking the time to leave us a review.
We’re delighted to hear you are happy with the service you received from Joe
Thank you for choosing INSHUR.
Reply from INSHUR
Hello Joy
Thank you for taking the time to leave us a review. We’re delighted to hear you had a positive experience with us! Your feedback is greatly appreciated and will help us to continuously improve our services. Thank you for choosing INSHUR.
Good service
I am happy with the service that inshur provided me. It was quite efficient and hustle free. No headache whatsoever.
26 May 2026
Reply from INSHUR
Hello RK
Thank you for leaving us a great review. We appreciate your feedback, which helps us continuously improve our services. Thank you for choosing INSHUR.
The system is down I can’t even access…
The system is down I can’t even access my policy or anything which is stupid, it’s been down for two days
24 May 2026
Unprompted review
Reply from INSHUR
Hello FAZZY
Thank you for taking the time to leave a review.
We take our customer's feedback very seriously to help us continuously improve our products and services.
I do apologise for the account downtime you experienced the other day. This has now been resolved, and you should be able to use your account as normal.
We’d like to take a closer look at your experience with us, but we’re unable to locate your policy with the details provided. Please reach out to us at help@inshur.com (mailto:help@inshur.com) with your policy number and we will address the issues raised in your feedback with you.
This is to fester to make the insurance
Is the only company to hive me the insurance fesier y cheaper to the car y food delivery. You are the best
21 May 2026
Reply from INSHUR
Hello Mx Gheorghe Campean
Thank you for taking the time to leave us a review. We’re delighted to hear you had a positive experience with us! Your feedback is greatly appreciated and will help us to continuously improve our services. Thank you for choosing INSHUR.
Reply from INSHUR
Hello M P
Thank you for leaving us a great review. We appreciate your feedback, which helps us continuously improve our services. Thank you for choosing INSHUR.
Reply from INSHUR
Hello Md Mohsin
Thank you for leaving us a great review. We appreciate your feedback, as it helps us improve our services. We’d like to know what we could do next time to earn an extra star! Feel free to reach out to us at help@inshur.com (mailto:help@inshur.com)
Good insurance company
Good insurance company, quite easy and simple to do insurance online
21 May 2026
Reply from INSHUR
Hello Yusuf Hussain
Thank you for leaving us a review. It’s great to hear you’re happy with the service you received.
Have a good day!
Reply from INSHUR
Hello Mr Chidiebere OKONKWO
Thank you for taking the time to leave us a review. We’re delighted to hear you had a positive experience with us! Your feedback is greatly appreciated and will help us to continuously improve our services. Thank you for choosing INSHUR.
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