INSHUR Reviews 

9,153
TrustScore 4.5 out of 5

4.5

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Review summary

Created with AI, based on recent reviews

Evaluating 1,240 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently mention that the setup process is smooth, straightforward, and very easy to navigate online without complications. People also appreciate the supportive staff, noting that customer service representatives are polite, professional, and always ready to help with questions. Consumers often highlight the competitive pricing and affordable quotes they receive for their daily insurance needs. However, some customers also noted that the overall cost of the policy can sometimes feel expensive over time. A few reviewers experienced occasional delays in communication and slow response times when dealing with administrative issues.

What people talk about most

Service

Customers report overall satisfaction and positive experiences with the service. Reviewers frequently... See more

Price

People report satisfaction with the price, highlighting competitive and reasonable rates compared to other... See more

User experience

Users describe positive interactions with user_experience, highlighting competitive prices and smooth... See more

Customer service

Clients share positive opinions on customer service, highlighting polite, efficient, and professional support... See more

Staff

Consumers find staff to be exceptionally helpful, professional, and friendly during interactions. Reviewers... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I recently got covered as private hire. Pair price. Efficient customer service. Especially I will remember kye smith for their response and explanation of the quotation. And helping me what is best fo... See more

Company replied

Rated 5 out of 5 stars

Great customer service, and supportive of your questions. After several search for an insurance from different company's, I got many phone calls of them and very expensive quotes. Hendrick was very h... See more

Company replied

Rated 5 out of 5 stars

The application process was very easy and smooth, with no unnecessary complications. Their prices are fair, reasonable and good value for money. I have been taking out insurance with different compani... See more

Company replied

Rated 5 out of 5 stars

Called me up when time for renewal, worked out price but was higher than last year then guided me on how to being it low by linking my unber account, following week got call with a much lower price.... See more

Company replied


Company details

  1. #17 of 19 best companies in Commercial Insurance Company

About INSHUR

Written by the company

INSHUR GIF

Explore our online commercial motor insurance

For private hire insurance, courier coverage, and much more, INSHUR has you covered – with multiple payment and policy options for you to choose from. Get a personalised quote in minutes, buy, renew, and more all on our easy-to-use online Dashboard!

Find out more Get a quote


Manage your Insurance

Whether you're looking to request a change to your policy, renew your insurance, or access your policy documents, do it all online with INSHUR.

Manage insurance


Contact us

Whatever your query, we're here to help. Send us an email, speak to our chat assistant, or find answers to frequently asked questions 24/7 with our helpcentre.

Get in touch

Why INSHUR?

Get on the road faster when you buy with us

Instant cover

Get a quote, choose your coverage and policy length, make your payment, and you're all set. It’s as easy as 1, 2, 3!

24/7 access

Buy, renew, and access your policy anytime. Make changes, review documents, and more through your online Dashboard.

Tailored to your needs

Choose from a range of coverage and payment options for private hire, courier, fast food delivery, and more.


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

9k reviews

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4.5

All reviews

(9,153)

1,218 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Easy to renew

Easy to renew
Automatic renewal very fast

7 August 2026
INSHUR logo

Reply from INSHUR

Hello,

Thank you for taking the time to leave us a review.

We’re delighted to hear you had a positive experience with us.

Your feedback is greatly appreciated and will help us to continuously improve our services.

Thank you for choosing INSHUR.

Rated 5 out of 5 stars

very reliable insurance company and…

very reliable insurance company and very quick service

11 August 2026
INSHUR logo

Reply from INSHUR

Hello,

Thank you for taking the time to leave us a review.

We’re delighted to hear you had a positive experience with us.

Your feedback is greatly appreciated and will help us to continuously improve our services.

Thank you for choosing INSHUR.

Rated 5 out of 5 stars

Esse was brillaint!

7 August 2026
INSHUR logo

Reply from INSHUR

Hello,

Thank you for taking the time to leave us a review.

We’re delighted to hear you had a positive experience with us.

Your feedback is greatly appreciated and will help us to continuously improve our services.

Thank you for choosing INSHUR.

Rated 5 out of 5 stars

Good nice ad easy

Good nice ad easy
The price is very good unbeatable

6 August 2026
INSHUR logo

Reply from INSHUR

Hello,

Thank you for taking the time to leave us a review.

We’re delighted to hear you had a positive experience with us.

Your feedback is greatly appreciated and will help us to continuously improve our services.

Thank you for choosing INSHUR.

Rated 5 out of 5 stars

Excellent customer service

Excellent customer service

10 August 2026
INSHUR logo

Reply from INSHUR

Hello,

Thank you for taking the time to leave us a review.

We’re delighted to hear you had a positive experience with us.

Your feedback is greatly appreciated and will help us to continuously improve our services.

Thank you for choosing INSHUR.

Rated 5 out of 5 stars

It’s really good and easy customer…

It’s really good and easy customer service is amazing. I really appreciate Maxwell. Her customer service is amazing.

11 August 2026
INSHUR logo

Reply from INSHUR

Hello,

Thank you for taking the time to leave us a review.

We’re delighted to hear you had a positive experience with us.

Your feedback is greatly appreciated and will help us to continuously improve our services.

Thank you for choosing INSHUR.

Rated 5 out of 5 stars

Best prices

Best prices

11 August 2026
INSHUR logo

Reply from INSHUR

Hello,

Thank you for taking the time to leave us a review.

We’re delighted to hear you had a positive experience with us.

Your feedback is greatly appreciated and will help us to continuously improve our services.

Thank you for choosing INSHUR.

Rated 5 out of 5 stars

Customer service

Customer service
price

1 August 2026
INSHUR logo

Reply from INSHUR

Hello,

Thank you for taking the time to leave us a review.

We’re delighted to hear you had a positive experience with us.

Your feedback is greatly appreciated and will help us to continuously improve our services.

Thank you for choosing INSHUR.

Rated 5 out of 5 stars

Your price was lower than my previous…

Your price was lower than my previous insurance.

11 August 2026
INSHUR logo

Reply from INSHUR

Hello,

Thank you for taking the time to leave us a review.

We’re delighted to hear you had a positive experience with us.

Your feedback is greatly appreciated and will help us to continuously improve our services.

Thank you for choosing INSHUR.

Rated 5 out of 5 stars

Very helpful and fast service

Very helpful and fast service. I appreciate it very much, thank you.

8 August 2026
INSHUR logo

Reply from INSHUR

Hello,

Thank you for taking the time to leave us a review.
We’re delighted to hear you had a positive experience with us.
Your feedback is greatly appreciated and will help us to continuously improve our services.

Thank you for choosing INSHUR.

Rated 5 out of 5 stars

It is graleat company

10 August 2026
INSHUR logo

Reply from INSHUR

Hello,

Thank you for taking the time to leave us a review.
We’re delighted to hear you had a positive experience with us.
Your feedback is greatly appreciated and will help us to continuously improve our services.

Thank you for choosing INSHUR.

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