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Insight Pest Solutions Reviews 630

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TrustScore 4 out of 5

4.2

Homekill Service
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Review summary

Based on reviews, created with AI

Reviewers had a great experience with this company. Customers consistently praise the staff for their professionalism, friendliness, and thoroughness in addressing pest issues. Many people highlight the technicians' knowledge and willingness to go above and beyond, often explaining processes and offering additional solutions. The service itself is frequently described as effective, with many consumers reporting successful pest control and a positive overall experience. However, some customers were dissatisfied with the company's subscription and pricing practices, mentioning issues with automatic renewals and perceived high costs for the service provided. There were also mixed opinions regarding customer service, with some people experiencing slow responses or a lack of accountability when problems arose.

What people talk about most

Staff

People report positive experiences with staff, particularly praising technicians for their professionalism,... See more

Service

Customers consistently note positive experiences with service. Many reviewers express satisfaction with the... See more

Customer service

Clients share ambiguous opinions on customer service. While some reviewers praise representatives for being... See more

Subscription

Users describe negative interactions with subscription services. Many customers report being unknowingly... See more

Technology

Consumers consistently report positive experiences with the technicians. Reviewers frequently praise... See more

Price

Reviewers highlight negative aspects of price, consistently expressing frustration with unexpected and high... See more

Based on these reviews

Rated 5 out of 5 stars

Every summer our house exterior have had issues with numerous ant hills and spider nests and flies around our windows. We have Insight Pest Solutions help out. Their technician, Omkar, sprayed around... See more

Rated 5 out of 5 stars

Abminav (Tindal) was a pleasure to have as my guy today. Competent and knowledgeable, he took care of all my bait traps, got rid of my spiderwebs, sprayed for spiders and ants, and even set up a new... See more

Rated 5 out of 5 stars

We had our quarterly visit this week, and as usual I'm really pleased. Our technician, Mike Hurst, is a personable and professional individual. He goes the extra mile for us, in particular paying... See more

Rated 5 out of 5 stars

Very happy with Danny’s visit today. Managing deep snow and still smiling. I’ve been a customer for a few years now and have never regretted acquiring this service. I am in an area with a large new h... See more

Company details

  1. Homekill Service

Information provided by various external sources

At Insight Pest Solutions, we believe that pest control services should be safe, effective, and affordable. Get a free pest or termite control quote today.

Contact info

  • Stuart Andrew Boulevard 4400, 28217, Charlotte, United States

  • insightpest.com

4.2

Great

TrustScore 4 out of 5

630 reviews

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Hasn’t replied to negative reviews

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Rated 5 out of 5 stars

Great first experience!

Our technician, Trevor, was very knowledgeable and explained the entire process thoroughly before applying any treatment. He was also very friendly and took some extra time to treat some spots of concern. We would highly recommend him to friends and neighbours for their pest control needs 👍

5 August 2025
Unprompted review
Rated 1 out of 5 stars

This company is the 'One-Click" scam the FTC warned you about.

The company is a scam set to lock in the unknowing to a contract that is not breakable. The hook is they send kids into neighborhoods to do a 'promotion'. The promotion is to get people signup. That is an immediate $250 even if you are able cancel within the 3 days given. It doesn't matter what is said during the transaction, the contract is hidden until you sign. They will hide behind this like it is appropriate. I am concerned about elderly and veterans in the area falling prey to this fraud. Please don't let this business continue.

8 May 2025
Unprompted review
Rated 5 out of 5 stars

Service that Works!

Michael came today to fix an ant and fly problem. He was very polite and professional. He dealt with the problem thoroughly. I have nothing but praise for Insight Pest Solutions! I have been dealing with them for a year now. No more worries about uninvited guests!

4 August 2025
Unprompted review
Rated 5 out of 5 stars

Good startup for today

Good startup for today! Yug visited us this morning. He went through the services we need and then finished work in an hour. Very polite and friendly young man. The services seemed affected instantly, I saw wasps and spiders struggling on the porch ground. Hopefully the mosquitoes will be gone soon. Thank you !

4 August 2025
Unprompted review

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