Insights Driven Research Reviews 1,183

TrustScore 4.5 out of 5

4.4

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Review summary

Created with AI, based on recent reviews

Evaluating 361 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their professionalism, respect, and positive attitudes. Many highlight the excellent user experience, noting that surveys are well-designed, easy to complete, and that the overall process is smooth and efficient. The service provided is frequently described as outstanding, with many appreciating the clear communication and the engaging nature of the surveys. However, some people mentioned issues with payment, citing delays, a lack of response to inquiries, or payment discrepancies for completed work. A few other people also felt that the response time for feedback or resolutions was occasionally slow, and that some pre-screening processes were lengthy and uncompensated.

What people talk about most

Payment

Reviewers highlight ambiguous aspects of payment. While many customers praise the promptness and reliability... See more

Staff

Reviewers mention positive feedback about staff. Customers consistently praise the team's professionalism,... See more

User experience

Consumers generally express satisfaction with the user experience, highlighting the ease of navigating... See more

Service

Users describe positive interactions with service. Many reviewers praise the professionalism, efficiency, and... See more

Response time

People report ambiguous experiences with response times. While many customers praise the team as very... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I have participated in over 15 projects. As part of their remote team, I receive invitations to participate in surveys, as well as a link to a screening form, which I fill out and submit. If I qualify... See more

Rated 5 out of 5 stars

Reviewers consistently share how great their experience has been with this company, and I completely agree. I’ve been working with them for the last two or three years, and I truly appreciate their pr... See more

Rated 5 out of 5 stars

I've been doing surveys for over a year and have been paid properly every time. Some people don't like to wait, but I understand that payment will be made when the survey is finished and presented to... See more

Rated 5 out of 5 stars

IDR provides lots of opportunities through surveys and other methods. Usually the offers are appropriate to my background and expertise. They also pay in a reasonable amount of time. Would be great if... See more


Company details

  1. Market researcher
  2. Human Resource Consulting
  3. Recruitment

Written by the company

Founded in 2020, IDR is a global expert network delivering fast, reliable, and cost-effective insights through a vetted pool of experts. With 250+ employees across 8 global offices, IDR operates 24/7 and is trusted by leading brands worldwide. For more information visit www.idr.co.


Contact info

4.4

Excellent

TrustScore 4.5 out of 5

1K reviews

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Replied to 84% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

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Rated 5 out of 5 stars

Professional screeners with quick payment

Surveys I receive are usually well-designed so that I can complete the screeners quickly and accurately. I am sent a variety of surveys so I can choose which are most closely aligned with my experience. Payment is made promptly which is appreciated.

1 December 2025
Unprompted review
Rated 5 out of 5 stars

Excellent Experience!

As a member of their survey panel, I can personally attest to the fact that they are a highly professional and 100% legitimate research company that provides many relevant survey opportunities at respectable compensation rates. Their customer service is responsive and they pay relatively quickly. So, if you are a knowledgeable individual in your field, I would highly recommend joining to share your insights and opinions to help shape the future of your industry. And the "pocket-change" doesn't hurt either!

12 December 2025
Unprompted review
Rated 5 out of 5 stars

Positive Participant Experience

Taking part in Insights Driven Research surveys has been a great experience. The questions are clear, thoughtful, and actually enjoyable to answer. I’ve had a very positive experience and truly love participating in their research.

12 December 2025
Rated 4 out of 5 stars

Easy to work with

Excellent communication and opportunities offered are consistently a great fit so I am not wasting time or energy.

Only downside is reward levels could be higher.

12 December 2025
Unprompted review
Rated 5 out of 5 stars

Outstanding Expert Network & Insight Partner!

I’ve had a fantastic experience with IDR (Insights Driven Research)! Their team is professional, responsive, and truly focused on delivering high-quality insights that help drive smarter business decisions. From the seamless process of matching experts to relevant projects to the excellent communication throughout, everything was handled with integrity and care. The surveys and consultations are well designed and easy to complete, and I’ve always felt valued and respected as a contributor. Highly recommend IDR to anyone looking for thoughtful, reliable, and efficient expert research services!

1 December 2025
Unprompted review
Rated 5 out of 5 stars

Never any missed payments

Wide range of surveys taken and I don’t think IDR has ever missed a payment to me. Excellent way to pick up some extra cash for those that are qualified and have a little bit of free time here and there.

5 December 2025
Rated 4 out of 5 stars

Prompt and clear communication

Prompt and clear communication, everything was as described. Some procedures took a bit of time, but this was clearly explained in advance. A nice overall experience.

10 November 2025
Unprompted review
Rated 5 out of 5 stars

Most reliable, professional and profitability-growing market research company ever

I have had the privilege of working with IDR in New York for decades, benefiting from their exceptional marketing research and analytical expertise. Their strategies are consistently innovative and precise, designed to deliver a genuine competitive advantage. The professionalism and groundbreaking quality of their work set them apart as a trusted partner in achieving market leadership. I confidently recommend IDR to any organization seeking sustainable growth, momentum, and profitability

9 December 2025
Unprompted review

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