Insights Driven Research Reviews 1,183

TrustScore 4.5 out of 5

4.4

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Review summary

Created with AI, based on recent reviews

Evaluating 361 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their professionalism, respect, and positive attitudes. Many highlight the excellent user experience, noting that surveys are well-designed, easy to complete, and that the overall process is smooth and efficient. The service provided is frequently described as outstanding, with many appreciating the clear communication and the engaging nature of the surveys. However, some people mentioned issues with payment, citing delays, a lack of response to inquiries, or payment discrepancies for completed work. A few other people also felt that the response time for feedback or resolutions was occasionally slow, and that some pre-screening processes were lengthy and uncompensated.

What people talk about most

Payment

Reviewers highlight ambiguous aspects of payment. While many customers praise the promptness and reliability... See more

Staff

Reviewers mention positive feedback about staff. Customers consistently praise the team's professionalism,... See more

User experience

Consumers generally express satisfaction with the user experience, highlighting the ease of navigating... See more

Service

Users describe positive interactions with service. Many reviewers praise the professionalism, efficiency, and... See more

Response time

People report ambiguous experiences with response times. While many customers praise the team as very... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I have participated in over 15 projects. As part of their remote team, I receive invitations to participate in surveys, as well as a link to a screening form, which I fill out and submit. If I qualify... See more

Rated 5 out of 5 stars

Reviewers consistently share how great their experience has been with this company, and I completely agree. I’ve been working with them for the last two or three years, and I truly appreciate their pr... See more

Rated 5 out of 5 stars

I've been doing surveys for over a year and have been paid properly every time. Some people don't like to wait, but I understand that payment will be made when the survey is finished and presented to... See more

Rated 5 out of 5 stars

IDR provides lots of opportunities through surveys and other methods. Usually the offers are appropriate to my background and expertise. They also pay in a reasonable amount of time. Would be great if... See more


Company details

  1. Market researcher
  2. Human Resource Consulting
  3. Recruitment

Written by the company

Founded in 2020, IDR is a global expert network delivering fast, reliable, and cost-effective insights through a vetted pool of experts. With 250+ employees across 8 global offices, IDR operates 24/7 and is trusted by leading brands worldwide. For more information visit www.idr.co.


Contact info

4.4

Excellent

TrustScore 4.5 out of 5

1K reviews

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1-star

Replied to 84% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

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Rated 5 out of 5 stars

Excellent Experience with Insights…

Excellent Experience with Insights Driven Research (IDR)

I’ve really enjoyed working with Insights Driven Research. Their surveys and consultations are always well-structured, easy to complete, and respectful of my time. I participate only when my schedule allows, and IDR makes the whole process seamless and flexible. Communication is clear, payments are prompt, and the topics are genuinely interesting and relevant.

It’s been a great way to share my industry experience in a low-pressure, professional environment. Highly recommended to anyone looking to contribute insights on their own time.

19 November 2025
Unprompted review
Rated 5 out of 5 stars

I love contributing positively to my…

I love contributing positively to my community by taking actions that make it stronger and more vibrant. Through IDR, I've had the incredible opportunity to do just that. Their work is professional, insightful, and delivers invaluable feedback to the public. I hope to always be part of their ecosystem, participating in initiatives that drive real good.

18 November 2025
Rated 5 out of 5 stars

Professional and Highly Responsive

"Insights Driven Research is great to work with. They are professional, highly responsive, and they always deliver accurate insights on time. Communication is seamless, and they consistently go the extra mile to support our specific needs. I strongly recommend their dependable research services."

18 November 2025
Unprompted review
Rated 5 out of 5 stars

Insights Driven Research has been a…

Insights Driven Research has been a great company to work with. They consistently send me well-designed surveys, and the entire process is always smooth and efficient. The team is extremely professional, organized, and respectful of my time. I appreciate their clear communication and the quality of the research they conduct. Overall, it’s been a very positive experience.

18 November 2025
Unprompted review
Rated 4 out of 5 stars

I’ve had a truly outstanding experience…

I’ve had a truly outstanding experience partnering with Insights Driven Research (IDR). Their team consistently operates with the highest level of professionalism; communication is always clear, timely, and supportive, making our entire collaboration seamless and efficient.
What truly sets them apart is the quality of their surveys and how easy it was.
I highly recommend IDR to anyone seeking reliable, in-depth, and professional research support.

18 November 2025
Rated 5 out of 5 stars

IDR is easy to work with

I have been doing reviews with IDR for a little over a year. The surveys are interesting and easy to complete and they have always paid me in a timely manner. I appreciate that they pay with a check that is easy to deposit.
Since I have retired, the type of requests I get have been changing and it has been a bit difficult to update my profile. Hopefully that will sort out in the next few months.

1 October 2025
Unprompted review
Rated 5 out of 5 stars

Positive experience with IDR

I’ve been working with the IDR team for over a year. During this time I’ve successfully participated in multiple surveys. Their process is very simple and intuitive and payment is always timely. I’ve had no issues with the team or service and I look forward to continuing the relationship.

14 November 2025
Unprompted review
Rated 5 out of 5 stars

I have participated in over 15…

I have participated in over 15 projects. As part of their remote team, I receive invitations to participate in surveys, as well as a link to a screening form, which I fill out and submit. If I qualify, I receive a link to the formal survey. Once completed, submitted, and verified, I receive an e-check, usually for about $35.00, which I print out and my bank has no problem cashing. IDR is always responsive if I have questions.

17 November 2025
Unprompted review
Rated 5 out of 5 stars

Help shape the future

It is great to be included to participate in these surveys to help shape financial decision making and potential growth for so many companies and organizations.

18 November 2025
Rated 5 out of 5 stars

Insights Driven Research (IDR) is one…

Insights Driven Research (IDR) is one of the leaders in consumer insights surveys and expert networking. As an industry expert, I've worked with several firms over the years, and IDR truly stands out for its professionalism and efficiency. The project scoping was clear and concise, and the team at IDR provided all the necessary context and background materials well in advance, allowing me to fully prepare and maximize the client's time during the consultation. Their staff were highly organized and professional, handling all scheduling and logistics seamlessly. I highly recommend collaborating with IDR if you are an expert looking for a streamlined, professional, and rewarding consulting experience. I look forward to working with them again in the future.

18 November 2025

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