InspiAIR Inc.Reviews 

574
TrustScore 5 out of 5

5.0

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Review summary

Created with AI, based on recent reviews

Evaluating 79 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their welcoming, friendly, and knowledgeable approach, making interactions pleasant and comfortable. Many people highlight the exceptional customer service, noting that employees are patient, caring, and take the time to explain everything in detail, ensuring a clear understanding of products and processes. The overall service is frequently described as excellent, with consumers appreciating the efficiency and ease of their experience, from setting up machines to receiving ongoing support. Reviewers are particularly impressed with the comprehensive product knowledge and the helpfulness in addressing concerns and providing suitable options, even assisting with government funding processes.

What people talk about most

Staff

Consumers find staff to be positive, consistently describing them as friendly, knowledgeable, and... See more

Service

Customers had positive experiences with service, often describing it as excellent, friendly, and prompt.... See more

Product

Customers consistently note positive experiences with product, highlighting the ease of understanding and the... See more

Customer service

People report positive experiences with customer service, highlighting the helpfulness and knowledge of the... See more

User experience

Clients share positive opinions on user experience, with many reviewers describing their visits as great and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Krista was amazing !! She explained everything so well, made me feel very comfortable and confident about using the APAP machine. From the minute I walked in the door and was met by a lovely recept... See more

Rated 5 out of 5 stars

I felt the explanation of the asap machine and my condition were calm, and expertly presented. The telling will be tonight of course when I try it out but I had no trouble setting up the machine thi... See more

Rated 5 out of 5 stars

Everything was great. A very warm welcome by Heather. Very friendly and relaxing atmosphere. Pricilla in InspiAIR on Ogilvie Road, Gloucester, was a perfect consultant with a very clear explanation, p... See more

Rated 5 out of 5 stars

The team at InspiAir Belleville is absolutely amazing! They showed nothing but kindess from the moment I entered the building. As someone who has been struggling to sleep for months, I have felt defea... See more


Company details

  1. Medical supply store

Written by the company

We are a locally owned and operated respiratory home care company dedicated to helping you breathe easier and sleep well. Whether you need home oxygen therapy, treatment for sleep apnea or, if you are a patient or referring physician, our goal is to always provide you with outstanding professional, prompt and courteous service. InspiAIR is licensed by the Ontario Ministry of Health to provide home respiratory care under the Home Oxygen Program (HOP) and the Assistive Devices Program (ADP). Our main services are home oxygen therapy initiation and follow-up and PAP therapy initiation and follow-up. We also carry a variety of PAP therapy supplies and accessories from all major manufacturers. For referring physicians home oxygen assessments, overnight oximetry testing and PAP therapy download reports are available via referral and on request. At InspiAIR we believe that the need to be on oxygen doesn’t have to set limits on your lifestyle. We’ve set out to provide the best portable oxygen concentrators (POCs) on the market to give patients the confidence that they’ll have a 24/7 oxygen supply while at home or away. We use the latest technology available to deliver prescribed therapies however our best service is always provided live and in person. We are available 7 days a week. Call 1-866-626-8697 today to arrange a courtesy consultation to discuss your specific therapy needs.


Contact info

5.0

Excellent

TrustScore 5 out of 5

574 reviews

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No recent history of asking for reviews

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5.0

All reviews

(574)

72 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Tamara and Jackie are the best!

Tamara and her team are always attentive to your requirements. I've been going to Inspiair Peterborough for 7 years now and their service is always top notch. My wife also uses a cpap and has had trouble finding the right mask due to sensitivities. Jackie has been very helpful with fitting and providing options. The 30 day return policy is also very helpful. I would highly recommend Inspiair Peterborough for all of your cpap needs.

15 April 2025
Unprompted review
Rated 5 out of 5 stars

Thankful for their support

They are kind, caring and helpful. Their knowledge has been very valuable in finding the best mask for my cpap and supporting me through the addiction of supplemental oxygen

6 January 2025
Unprompted review
Rated 5 out of 5 stars

Prompt service

Prompt service. Jessica returned calls, provided quotations by return and was able to set up an appointment within 24 hours. Very helpful fitting session where she provided a thorough explanation and answered my questions. I left the office feeling confident that I had access to all the support I need going forward

19 March 2025
Unprompted review
Rated 5 out of 5 stars

Friendly

Friendly, fast knowledgeable service. They had me out the door with the correct supplies in a few short minutes.

24 March 2025
Unprompted review
Rated 5 out of 5 stars

Learning to use an Apap Machine

Alicia was my respiratory RN at the Napanee location. She was very professional and a pleasure to meet with while learning about this treatment. She checked in with me regularly and always adequately answered any questions I had.

21 March 2025
Unprompted review
Rated 5 out of 5 stars

Got me set up in one visit

Stephanie has been fantastic at getting me setup with my CPAP. Everything was clear and she took the time to make sure I understand everything going on. When I left the store I had everything I needed to get going that night.

25 February 2025
Unprompted review
Rated 5 out of 5 stars

New Products

I dropped in to get some CPAP products and a new Mask fitted. Joanne greeted me with a big smile and said hello good to see you again, Liz will see you soon.
Liz greeted me with a big smile and said lets try one of our newer Masks to see if it will work better for me. Liz and Joanne were very professional, passionate about what they do and they love what they do. I was in and fixed up in a very timely manner. So easy to deal with, smiling the entire time as we chatted and had a few laughs.
The total experience was amazing from the time i entered till the time i left.

3 March 2025
Unprompted review

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