Krista was amazing !! She explained everything so well, made me feel very comfortable and confident about using the APAP machine. From the minute I walked in the door and was met by a lovely recept... See more
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We are a locally owned and operated respiratory home care company dedicated to helping you breathe easier and sleep well. Whether you need home oxygen therapy, treatment for sleep apnea or, if you are a patient or referring physician, our goal is to always provide you with outstanding professional, prompt and courteous service. InspiAIR is licensed by the Ontario Ministry of Health to provide home respiratory care under the Home Oxygen Program (HOP) and the Assistive Devices Program (ADP). Our main services are home oxygen therapy initiation and follow-up and PAP therapy initiation and follow-up. We also carry a variety of PAP therapy supplies and accessories from all major manufacturers. For referring physicians home oxygen assessments, overnight oximetry testing and PAP therapy download reports are available via referral and on request. At InspiAIR we believe that the need to be on oxygen doesn’t have to set limits on your lifestyle. We’ve set out to provide the best portable oxygen concentrators (POCs) on the market to give patients the confidence that they’ll have a 24/7 oxygen supply while at home or away. We use the latest technology available to deliver prescribed therapies however our best service is always provided live and in person. We are available 7 days a week. Call 1-866-626-8697 today to arrange a courtesy consultation to discuss your specific therapy needs.
Contact info
615 Davis Drive, L3Y 2R2, Newmarket, Canada
- 1-866-626-8697
- info@inspiair.ca
- inspiair.ca
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Amazing service
Understood what I needed, very helpful and friendly staff!
Disappointing customer service
I accepted an appointment to pick up a new mask. I phoned ahead to insure all was well.
I did not get a reply.
I waited past my appointment time - to be told the mask was not in stock!
A simple phone call, a reply to my left voicemail or an email would have saved me the trip
Outstanding service and a great team of associates.
From my first interaction (on the phone with Megan) and subsequent in store visit with Jennifer, I can only describe my visit and purchase as positive.
Jennifer was extremely helpful in explaining and helping with the process and taking care of all the paperwork. It adds to the positive experience.
Lee was very professional and obviously very knowledgeable. His advice and suggestions were greatly appreciated.
Aside from all the obvious items like customer service etc., what is very clear is the great teamwork among all the associates, which makes the overall customer experience terrific.
I highly recommend this location.
I’d give higher than 5 stars if it was…
I’d give higher than 5 stars if it was possible!!
Excellent Service
The ladies at Inspiair (Ogilvie Rd Ottawa location) have worked diligently and well to provide me with a suitable CPAP machine and mask! Furthermore, they have fought for full funding by Ontario Works so I wouldn't have to pay anything which I can't afford!!
The Friendly & Professional
The staff is always pleasant and helpful.
Incredible customer service and very…
Incredible customer service and very nice environment
Helpful and courtesy
Helpful and courtesy. The site was located in Brockville Ont
Outstanding Service.
Liz and Joanne are outstanding. Both answer my questions promptly and offer helpful solutions. I highly recommend InspiAIR.
The team on Greenbank road are…
The team on Greenbank road are fantastic!! Ottawa
The staff is wonderful and super knowledgeable
Went in looking for information on a travel CPAP unit and the young ladies were super nice and answered all my queries.
VERY EXPENSIVE!
VERY EXPENSIVE!! I purchased a Resmed N30i cpap mask/head set and was shocked at the price of $256 but proceeded thinking the prices had gone up like everything else. However when I checked the price online and found it to be $154 at CPAPmachines.ca and even as low as $125 on another site (half what Aspire charged). I was really upset and felt cheated so I returned the next day with the unused mask and they refused to take it back. My advice for anyone needing to purchase/replace CPAP equipment, check online first. I wouldn't have minded a $20 difference to support a local business but $100 +, that's ridiculous.
Amazing service at the Ottawa East location!
Renee in the Ottawa East location (Ogilvie Road) made getting started with CPAP therapy a comfortable and easy experience! She is very knowledgeable, caring, and supportive. Thank you Renee!
Barrie Location.
Great staff, very understanding and professional. As a first time user of CPAC, the staff made me feel at ease.
A very positive experience overall
Wendy took exceptional care of me. She explained everything I needed to know - nothing more and nothing less. She was very professional, extremely knowledgable and an absolute pleasure to deal with. Highly recommended.
Lee is an outstanding RT
Lee is an outstanding RT. He takes the time to make sure your mask is comfortable. I highly recommend seeing him. He is very knowledgeable and kind.
I was well received on the phone when i…
I was well received on the phone when i took my appointment
We i had my phone appointment this morning it was short and well organized
At the in person Priscilia was effective, she explained what i needed to know for my new machine and asked if i understood well, if i had other question. No rush everything with a smile
Great customer service
I found that all the staff I dealt very friendly, knowledgeable During my 1 hour visit. They were extremely thorough explaining the operation of my new CPAP machine. Since my initial visit, I had a follow up phone call, re: my usage during the first few days of use and they offered me a review appt.
Very professional and informative.
Very professional and informative.
Highly recommended them for anyone interested in a CPAP
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