Inspirations Paint - Airport West Reviews 126

TrustScore 5 out of 5

4.8

67L Matthews Avenue, 3040 Airport West, VIC, AU


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Rated 5 out of 5 stars

I called first to see if the colour was still available as it was over 25 years old. Spoke to George who was extremely knowledgeable and very helpful. Service was amazing. Will definitely going back t... See more

Rated 5 out of 5 stars

The lady who helped me was so helpful about which paint to buy, the amount needed and even about other questions I had regarding projects in my house. Having that kind of personal help makes the diffe... See more

Rated 5 out of 5 stars

The customer service was excellent and they went beyond what I expected. I was waiting for my paint that I chose and was introduced to a better product to my surprise. Keep up the great work team! I... See more

Rated 5 out of 5 stars

Great help when I'm doing small jobs around the house or oiling the timber deck. Always good service, advice and friendly. Good idea is to get a free account there, just to keep track of paints when... See more


Company details

  1. Home improvement shop
  2. Building materials store
  3. Paint shop

Written by the company

2hr Click & Collect from 130 paint stores nationwide. Expert paint and colour advice. Dulux Approved Specialists. Free paint tinting and colour matching.


Contact info

4.8

Excellent

TrustScore 5 out of 5

126 reviews

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Rated 5 out of 5 stars

My purchase was click and collect

My purchase was click and collect. The process was very easy with the website information very clear. My paint needed to be tinted and was ready to collect before the scheduled time. Collection was seamless

29 July 2021
Rated 1 out of 5 stars

Ordered Thursday

Ordered Thursday. Is Monday but have not received a text message to advise that my order is ready to collect. Fulfilment system has failed.

14 June 2021
Inspirations Paint - Airport West logo

Reply from Inspirations Paint - Airport West

Hi Greg,

Thanks for letting us know.

I can see that your order was completed at 7.33am on Thursday morning, at which point you would've been sent a confirmation email.

Currently we don't send confirmation text messages but that functionality is coming soon.

I've notified the Airport West store about your feedback.

Thanks again, and good luck with your project.

^Wayde.

Rated 5 out of 5 stars

Great service from the team at Airport West

I was in need of paint during Vic lockdown, a lot of other stores kept referring me to their website where I struggled to see where or how I could select paint. When I went onto your website it was straight forward and easy to navigate, I had a few questions about which primer to select and when I called the Airport West store I got help and advice straight away! I know customer service can be hard during these times with everyone needing help navigating a new way of shopping, but your Airport West team made the process easy and a standout from many other retailers!
I even then told my dad to buy paint from you because the process was easy enough :)

10 June 2021
Rated 5 out of 5 stars

Thank you!

I’ve been coming here for years while we slowly renovate. The team here are always on hand to give colour advice, prepping and everything else. No matter how busy they are, they’re always patient and take the time to make sure we have the exactly what we want, and full of great ideas that have made our home look fantastic. Your great work hasn’t gone unnoticed, really appreciate it. Thank you!

26 April 2021
Unprompted review
Rated 5 out of 5 stars

I needed to paint my garage floor.

I needed to paint my garage floor.
The sales rep explained everything I needed to know to complete the job. Knowledgeable and courteous. It will be where I shop for all of my painting needs in the future.

30 December 2020
Unprompted review
Rated 5 out of 5 stars

Looking for a rare product

Looking for a rare product, natural beeswax and had been to a few other places but a helpful assistant found it for me in your store at a reasonable price. Very pleased

10 November 2020
Unprompted review

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