I called first to see if the colour was still available as it was over 25 years old. Spoke to George who was extremely knowledgeable and very helpful. Service was amazing. Will definitely going back t... See more
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The lady who helped me was so helpful about which paint to buy, the amount needed and even about other questions I had regarding projects in my house. Having that kind of personal help makes the diffe... See more
The customer service was excellent and they went beyond what I expected. I was waiting for my paint that I chose and was introduced to a better product to my surprise. Keep up the great work team! I... See more
Great help when I'm doing small jobs around the house or oiling the timber deck. Always good service, advice and friendly. Good idea is to get a free account there, just to keep track of paints when... See more
Company details
Written by the company
2hr Click & Collect from 130 paint stores nationwide. Expert paint and colour advice. Dulux Approved Specialists. Free paint tinting and colour matching.
Contact info
67L Matthews Avenue, 3040, Airport West, VIC, Australia
- (03) 9374 3800
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Order process easy and the customer…
Order process easy and the customer service is awesome. This is why i keep coming back time after time
Perfect and polite staff
Really helpful
Always ready to pick, friendly and have gone out of their way with a phone call to make sure that my color was the one I wanted.
great no fuss friendly service
My purchase was click and collect
My purchase was click and collect. The process was very easy with the website information very clear. My paint needed to be tinted and was ready to collect before the scheduled time. Collection was seamless
Went above and beyond to get a delivery…
Went above and beyond to get a delivery sent to me in isolation. Great customer service 👍
May use AI-assist with repliesRead more
Ordered Thursday
Ordered Thursday. Is Monday but have not received a text message to advise that my order is ready to collect. Fulfilment system has failed.

Reply from Inspirations Paint - Airport West
Great service
Great service from the team at Airport West
I was in need of paint during Vic lockdown, a lot of other stores kept referring me to their website where I struggled to see where or how I could select paint. When I went onto your website it was straight forward and easy to navigate, I had a few questions about which primer to select and when I called the Airport West store I got help and advice straight away! I know customer service can be hard during these times with everyone needing help navigating a new way of shopping, but your Airport West team made the process easy and a standout from many other retailers!
I even then told my dad to buy paint from you because the process was easy enough :)
Great customer service and user…
Great customer service and user friendly on-line click and collect due to lockdown.
Thank you!
I’ve been coming here for years while we slowly renovate. The team here are always on hand to give colour advice, prepping and everything else. No matter how busy they are, they’re always patient and take the time to make sure we have the exactly what we want, and full of great ideas that have made our home look fantastic. Your great work hasn’t gone unnoticed, really appreciate it. Thank you!
Great customer service
Great customer service from both Anthony and Melissa, they know their products and offered good advice. Thanks
Great place easy to get your required…
Great place easy to get your required supplies, helpful staff…
I needed to paint my garage floor.
I needed to paint my garage floor.
The sales rep explained everything I needed to know to complete the job. Knowledgeable and courteous. It will be where I shop for all of my painting needs in the future.
Looking for a rare product
Looking for a rare product, natural beeswax and had been to a few other places but a helpful assistant found it for me in your store at a reasonable price. Very pleased
I have been a customer for over 15…
I have been a customer for over 15 years and have always found them to be helpful, reliable with their advice and their high quality products are affordable. Great customer service.
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