Inspirations Paint - Seaton Reviews 67

TrustScore 5 out of 5

4.8

366 Tapleys Hill Rd, 5023 Seaton, SA, AU


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Rated 5 out of 5 stars

The staff at inspiration paints went above and beyond customer service to help me with purchasing the correct paint type and what to do to prepare and paint. Excellent service. It pays to investigat... See more

Rated 5 out of 5 stars

Very happy with the service who ever owns this company should be proud of there staff I don't know all the names of staff but a lady called Tanya did go above and beyond another lady also excellent... See more

Rated 5 out of 5 stars

I recently had two visits to the store. The first to get assistance choosing colours and the second to buy paint. On both occasions Tanya was incredibly helpful and her knowledge of the colours and th... See more

Rated 5 out of 5 stars

Great service received as usual - given information, assistance with choosing paint and rollers. Advice also received re working out type of paint previously used on my next project - many thanks, Ta... See more


Company details

  1. Home improvement shop
  2. Building materials store
  3. Paint shop

Written by the company

2hr Click & Collect from 130 paint stores nationwide. Expert paint and colour advice. Dulux Approved Specialists. Free paint tinting and colour matching.


Contact info

4.8

Excellent

TrustScore 5 out of 5

67 reviews

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Rated 5 out of 5 stars

The staff at inspiration paints went…

The staff at inspiration paints went above and beyond customer service to help me with purchasing the correct paint type and what to do to prepare and paint.
Excellent service. It pays to investigate as the 'cheaper budget paint business down the road' were non caring and didn't advise anything. Will definitely be back next time we are painting to inspiration paints.

24 January 2025
Rated 5 out of 5 stars

Very helpful customer experience

Very helpful customer experience. We needed a specific colour and brand- called ahead and they ordered it for us. Next day I came in to pick it up, already mixed and ready to go.

2 September 2024
Rated 3 out of 5 stars

My online ordering experience

This was the first time I had ordered from Inspiration Paints and did so online. When I arrived at the store my order wasn't ready and the staff couldn't initially find my online order. After they found it I had to wait whilst they moved around the store to find the items. Although the website said my items were available the telescopic pole, the roller frames and line tape weren't in stock despite the website advising they were so staff asked if I would accept alternatives which was fine. This meant the staff needed to then work out how to do the credit and recharge which also took time. My order which I thought would take 5 minutes to walk in and grab took over half hour.

That said the staff tried hard to help and carried my items out to my car which was much appreciated.

During my first shop I bought some sample pots so I went back the next day to purchase my selected colour paints, my second experience was far better, much quicker and a staff member carried the 2 x 10 litre paint cans into my car which was much appreciated.

The Dulux paints were really good quality as were the accessories.

22 July 2024
Inspirations Paint - Seaton logo

Reply from Inspirations Paint - Seaton

Hi Julie,

Thank you for posting a review. We appreciate the time you took to let us know about your experience.

I'm very sorry we failed to meet your expectations.

We have systems in place to avoid these things happening but it seems we let you down on this occasion. We very much appreciate you giving us this feedback as it helps us to improve in the future.

We have passed your feedback on to the manager of the store.

Please let us know what we can do for you in the future.

Sincerely,

Wayde.

Inspirations Paint Customer Support

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