Sarah is a very professional & friendly agent, most helpful too. She patiently answered all my questions knowledgeably & to satisfaction! And very prompt too--as she has sent the email to help with... See more
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I was very ignorant about crypto. I have tried 6 different crypto exchanges....their customer service was bad to off the chart terrible. Instacoins's customer service is absolutely fantastic. I hav... See more
The individuals whom provide the customer care are caring and patient. They make you feel special and important on a personal level. It’s difficult to explain it to put into words but I’ll try. This... See more
Useless service. Go through all the steps of the registration process. Including personal information and private information like income and expenses. Try to fund my account and get a email to say th... See more
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Company details
Written by the company
Established in 2018, Instacoins is a regulated digital currency provider specializing in the sale and transfer of the cryptocurrency, Bitcoin. Our vision is to create effortless access to digital currency for people from all walks of life. Whether an experienced blockchain expert or a complete beginner, our fast, easy-to-use and secure system will assist you in opening your financial world up to the currency of the future. With one of the most intuitive platforms available, you can purchase Bitcoin using a credit/debit card or bank wire within only a few minutes.
Contact info
Unit 11 Valley Towers, Valley Road, Birkirkara, Malta
- office@instacoins.com
- instacoins.com
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The absolute best support and Bitcoin provider hands down!!!
I am new to Bitcoin and had a terrible time going back and forth with cash app and coinbase trying to get my new eagleFX broker account funded. The other apps had me verify all my information and accounts and kept blocking me from completing what should have been a simple transaction only because I was new and even delayed money I put in for two weeks delaying me funding my broker. Then I found instacoins. “Cue the heavenly music” I’m so serious I can’t say this enough, don’t waste your time with the other complicated apps and providers who also don’t even have direct support but email you once every couple hours or day later!!! Instacoin is all you need!! I chatted with Blaze and instantly knew I was in good hands. I explained my concerns, where I was stuck with the other apps who were holding my money hostage and what I needed to do to get my broker account live. Blaze broke it all down and stayed with me in live chat through the entire process. I got my verifications done, even a video chat with an actual human being on the other end to confirm my details and then after a few minutes more my account was active, my Bitcoin purchase and transfer to my broker happened in minutes!!! They have 24/7 support!! That alone is a huge win for me considering the other apps who do not get back to you right away and only send canned responses. I feel much safer knowing I’m dealing with real people who actual care about helping me get setup and active. Needless to say I very happy with my experience and will ONLY use instacoin to fund my accounts going forward when Bitcoin is needed. Thank you Blaze and thank you Instacoin!
Well handled service
Well handled service. Very supportive as to providing help with verifying safety for account. Quick and responsive
Challenges completing a transfer
Challenges experienced completing a transfer. But the CSR (Sabrina) was extremely patient and helpful in guiding me through the process and addressing my concerns. Great customer service experience.
One of the best Customer Service ever!
Great service, probably one of the best i've received. Excellent team, Charlie was very supportive and patient throughout the transaction. We need more customer service like this.
Fast and simple
Always solving my concerns and always responsive. I have no complaints!
Instacoins always been super helpful in…
Instacoins always been super helpful in assisting me, and answers my questions quickly. Thank you!
you don't have to be professional here …all done in a minute
you don't have to be professional here . You are well assisted and guided .Found a solution (they never give up until you are satisfied) ...Great job ....i would refer as many as possible .
Very helpful especially to a first…
Very helpful especially to a first timer like me.
The Associate was very helpful
The Associate was very helpful, understood what I needed help with and was able to easily explain to me what I needed to do
Always great service
Less then a minute problem solved quick
Excellent timely manner
Excellent timely manner. Straight to the point.. Very knowledgeable. It was an excellent experience. Very smooth.
Great customer service from Dante
Brandon helped me and he was successful…
Brandon helped me and he was successful in all our endeavors. Instacoins has great customer service. Highly recommend.
awesome and helpful
Very fast response and efficient
Very fast response and efficient! My first experience with your support. Very impressed!
Charlie was delightful.
Charlie was efficient, friendly and everything went very smooth and quick!!
Excellent service
Excellent service. Jesse was awesome. Patient and helpful.
Bruno has been great with his patience…
Bruno has been great with his patience dealing with someone who is new to purchasing bitcoin. I appreciate his time and service
The very best experience I've had thus…
The very best experience I've had thus far in getting information through your chat platform, Dante is an awesome help, very helpful. Highly recommended.
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