Instadoodle Reviews 166

TrustScore 4 out of 5

3.8

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Review summary

Based on reviews, created with AI

Reviewers had a great experience with this company. Customers are really happy with the application and find it very useful for their needs, praising its user-friendliness and the ability to create engaging content. Many people highlight the product's effectiveness in simplifying their work and producing high-quality results. However, some people were dissatisfied with the refund process, mentioning difficulties and unresponsiveness when trying to get their money back. Conversely, a few other people also felt that the product itself was not suitable for their specific tasks, or that certain features were not as robust as expected, leading to performance issues or the need for additional purchases.

What people talk about most

User experience

People report positive experiences with user experience, finding the software intuitive, easy to use, and... See more

Product

Reviewers highlight ambiguous aspects of the product. Many customers praise it as a great tool, useful for... See more

Customer service

Customers consistently note ambiguous experiences with customer service. Many reviewers praise the support... See more

Refund

Clients share negative opinions on refund. Many reviewers report significant difficulties in obtaining... See more

Application

Reviewers mention positive feedback about the app, with many expressing satisfaction and delight. Customers... See more

Based on these reviews

Rated 4 out of 5 stars

I have been using Instadoodle for a few months now. So far, it has been very good for my usage. I am still learning how to use some of the features. Overall, I am enjoying the application. The cust... See more

Company replied

Rated 4 out of 5 stars

Great tool for the business. Had a few areas which were confusing when purchasing and understanding what it is you get for your money, so take your time going through the different subscription detail... See more

Company replied

Rated 4 out of 5 stars

I have been using Instadoodle for a couple of months now, and it's been great so far. I do have some more expectations from the app as the developers continue to fine-tune it, but for now, I must say... See more

Company replied

Rated 4 out of 5 stars

In general, it's a good tool, but the image generation by the AI engine it uses is quite poor. It's difficult to get the desired result, and even when you do, it's full of anomalies. It's quite disapp... See more

Company replied



Contact info

3.8

Great

TrustScore 4 out of 5

166 reviews

5-star
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1-star

Replied to 71% of negative reviews

Typically replies within 2 weeks

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Rated 5 out of 5 stars

Creator Heaven

Creator Heaven. Instadoodle has been a game changer for my ability to create the vision(s) I have in my head to imagery and messaging that translates and allows that vision and creativity from within to be expressed to others. It is fun, engaging, and very simple to use, with a short learning curve from novice to pro in no time at all. If you are looking for a way to create engaging, effective content that is dynamic, fun, and engaging for the viewer...this is it. The support has been phenomenal, especially when they have glitches and growing pains. They are growing quickly and sometimes it's a hiccup., but never anything like inVideo or kliong.ai or even chatgtp was in their beginning. My adviser Alexandria(yes you get a pro advisor to help you ) has been a blessing and we are just getting started. I love it, I love her and it works...get it! Thank You AllenB

6 April 2025
Unprompted review
Instadoodle logo

Reply from Instadoodle

Hi Allen!

Your review made our day! 😊 We're so glad Instadoodle has helped bring your creative visions to life.

Alexandra will be thrilled to hear your kind words - our team members really put their heart into helping our users succeed. Thanks for sticking with us through our growth phase too!

Looking forward to seeing what amazing creations you come up with next! ✨

Happy doodling!

Kind regards,
Team Instadoodle

Rated 5 out of 5 stars

This is an amazing tool to create…

This is an amazing tool to create presentations / whiteboard video stories.

There are add-ons to the standard package that are reasonably priced for what you get.

Customer service is absolutely wonderful, even did a one-on-one tutorial with me via online meeting (real person).

I really recommend this product.

8 April 2025
Unprompted review
Instadoodle logo

Reply from Instadoodle

Hi Cole!

Thanks so much for the kind words! 😊

We're really happy to hear you're enjoying Instadoodle for your presentations and whiteboard stories.

It means a lot that you appreciated the one-on-one session - our team loves connecting with users directly and helping them get the most out of the software.

Your recommendation means the world to us!

Happy doodling! ✏️

Kind regards,
Team Instadoodle

Rated 5 out of 5 stars

Good support

Much respect for the support ,

3 April 2025
Unprompted review
Instadoodle logo

Reply from Instadoodle

Hey Mehdi Jay,

Thanks a ton for the shoutout to our support team! 😊 We’re here to make your doodling journey as smooth as possible. If you ever need anything else, don’t hesitate to reach out.

Happy doodling! 🎨

Best,
Team Instadoodle

Rated 2 out of 5 stars

I signed up for Insta Doodle and paid…

I signed up for Insta Doodle and paid the $37 for lifetime access. A welcome email and receipt should be automatically sent once client’s have paid. It took several emails to their support before I could get a link to access the Insta Doodle dashboard and the login details. It would have been better to receive an automatic welcome email with access to it immediately after purchasing their app.

28 March 2025
Unprompted review
Instadoodle logo

Reply from Instadoodle

Hi Venture Fuel,

Thanks for your feedback! We wanted to clear up a bit of confusion around your experience.

Our system actually sends welcome emails with login credentials automatically after purchase. Looking at your case, it seems there might have been a typo in the email address provided during checkout.

Most of our users get instant access without any issues, which is why we'd love for you to reconsider your rating once you've had a chance to explore Instadoodle's features. We're confident you'll find our whiteboard animation tool incredibly easy to use and a game-changer for your content!

If you encounter any other questions or need help creating your first video, our support team is always ready at https://support.instadoodle.com/.


Best regards,
Team Instadoodle

Rated 1 out of 5 stars

the ads about it

the ads about it
that's why

24 March 2025
Unprompted review
Instadoodle logo

Reply from Instadoodle

Hi Phong,

It's unfortunate to see a one-star rating when it appears you haven't actually tried our product yet. 😕

Many of our users have found Instadoodle to be a game-changer for creating professional whiteboard animations quickly and easily - all without needing design skills or complicated software.

We'd love to give you the chance to experience what our AI doodle creator can actually do before making a judgment. If you do decide to give us a try, our support team is always ready to help at https://support.instadoodle.com/.


All the best,
Team Instadoodle

Rated 5 out of 5 stars

Excellent customer service

I encountered a significant issue when I purchased an add-on to InstaDoodle which proved not to deliver the service as advertised. However, after several exchanges with customer support, the company addressed my concerns in a generous and commendable manner.

Their commitment to customer service and satisfaction is truly impressive. Thank you for turning a challenging experience into a positive one!

23 March 2025
Unprompted review
Instadoodle logo

Reply from Instadoodle

Hi Gordon!

Thanks for sharing your experience with us! While we're sorry you initially encountered an issue with one of our add-ons, we're genuinely happy our support team was able to make things right. 👍

At Instadoodle, we take feedback seriously and always strive to deliver on our promises. Sometimes we miss the mark, but we'll always work to find a solution that works for our customers.

Happy doodling! ✏️

Kind regards,
Team Instadoodle

Rated 5 out of 5 stars

Very good doodle software

Very good doodle software. Good features and amazing editing tools

18 March 2025
Unprompted review
Instadoodle logo

Reply from Instadoodle

Hi Kelechi!

Thanks for taking the time to share your experience! 😊

We put a lot of work into our editing tools to make them both powerful and easy to use. Your feedback means a lot to us.


Happy doodling!

Team InstaDoodle

Rated 3 out of 5 stars

AI Generator Needs Work, Good Customer Support

I tried Instadoodle using the AI generator but it wasn't up to the standard I needed it to be. When I reached out to their support team, Florin was very helpful in providing support and refunded my money without any issues. I will keep an eye out in future to see how the AI generator develops as I think the product has a lot of promise. However, I would be mindful of the need to continually buy credits in order to use the products you pay for which wasn't made clear in the marketing I watched.

8 February 2025
Unprompted review
Instadoodle logo

Reply from Instadoodle

Hi Terry,

I can see our support team has already resolved your ticket! Thank you for giving us the opportunity to sort things out.

Since we were able to reach a positive resolution, would you consider updating your review to reflect your complete experience with us? Every rating matters to our small team who works hard to ensure customer satisfaction.

Thanks for your understanding!

Best regards,
Team Instadoodle

Rated 1 out of 5 stars

Misleading pricing and hidden costs

I purchased the InstaDoodle lifetime license for $37, believing it was a one-time purchase as advertised. However, after buying, I realized that the "lifetime license" does NOT include commercial rights unless you pay an additional add-on.

This is extremely misleading and feels like a bait-and-switch tactic. The marketing is unclear, and essential details like the lack of commercial rights are buried in the fine print.

I requested a refund immediately, and while I am waiting for their response, I feel this practice is unfair and unethical. Be cautious before buying this software if you are looking to use it for monetized content or any professional purpose.

18 January 2025
Unprompted review
Instadoodle logo

Reply from Instadoodle

Hi there!

I'm really sorry about the confusion regarding our licensing structure. 🙏

We aim to be fully transparent about our pricing - the $37 lifetime deal includes personal use, while commercial rights are a separate add-on for business users. I understand how this could have been clearer in our marketing materials, and we're working on making this distinction more prominent.

We actually tried reaching out to you through Trustpilot but haven't heard back. If you could share your purchase details through https://support.instadoodle.com/, we'll process your refund right away. We genuinely want to make this right!


Kind regards,
Team Instadoodle

Rated 5 out of 5 stars

Amazing app

Amazing app. I can create everything I need in just minutes. I highly reccomand it.

12 December 2024
Unprompted review
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Reply from Instadoodle

Hi Dr_Acula,

Thank you for your kind review! We're so glad to hear that our app helps you create everything you need so quickly and easily. Your recommendation truly means a lot to us! 🙌

Happy doodling!

Best,
Team Instadoodle

Rated 5 out of 5 stars

Instadoodle is very easy to use and I…

Instadoodle is very easy to use and I especially like the AI generator

7 October 2024
Unprompted review
Instadoodle logo

Reply from Instadoodle

Hi Nathalie,

Thanks for your kind words! 😊 We're so happy to hear you're enjoying Instadoodle. It’s great to know it’s making things easier for you—that’s exactly what we aim for!

Happy doodling!

Best,
Team Instadoodle

Rated 5 out of 5 stars

Very good!

Amazing people!

18 December 2024
Unprompted review
Instadoodle logo

Reply from Instadoodle

Hi Karina,

Thank you for the awesome feedback! 🤩 We're so glad you had a great experience with us—it truly makes our day. Amazing users like you inspire us to keep doing what we do!

Happy doodling!

Best,
Team Instadoodle

Rated 2 out of 5 stars

Need to keep buying credits to use features

They offer a one-time payment package, but once you purchase it, they keep asking you to buy credits to fully use their functionalities.
The AI generator is poor and their support is very inefficient.
I do not recommend it.

1 December 2024
Unprompted review
Rated 4 out of 5 stars

Instadoodle is easy to use which was a…

Instadoodle is easy to use which was a big deal for me. It can do relatively long videos which was also important, but it can't do unlimited text. It's maxed at 3,000 characters for the text. But it looks GREAT and polished!

25 November 2024
Unprompted review
Instadoodle logo

Reply from Instadoodle

Thank you for sharing your feedback, Kellene!

We're so happy to hear you found Instadoodle easy to use. 😊 While the text limit ensures smooth performance, we truly value your input and are always working to improve.

If you have any suggestions or need assistance, feel free to drop us a support ticket: https://support.instadoodle.com/

Happy doodling!


Best regards,
Team Instadoodle

Rated 5 out of 5 stars

Rendering

I was a little frustrated having problems with rendering but I got a hold of customer service, They were very prompt and within that day, it is working now.
if you give yourself a day working on this software.You should be an expert and for the price.I don't think you can beat it

13 November 2024
Unprompted review
Rated 5 out of 5 stars

I’ve been blown away by InstaDoodle

I’ve been blown away by InstaDoodle! The ease of use and the creativity it unlocks are simply unmatched. Whether you’re a pro or just getting started, this tool makes creating engaging content a breeze. The recent updates have added even more features that I didn’t know I needed, and I love that they’re constantly improving the software. The customer support team is super responsive and helpful too. Definitely worth the investment—InstaDoodle has become an essential part of my creative toolkit!

27 September 2024
Unprompted review
Rated 5 out of 5 stars

What an amazing bunch they are

What an amazing bunch they are! They have managed our non-profit organisation reach new hights with being able to further spread the news about health literacy.
Thank you for your support, professionalism and amazing speed!

26 September 2024
Unprompted review

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